Rashid Rauf
Karachi,GB
Summary
Experienced retail booking officer with over 5 years of diverse experience in booking management, customer service, and administrative tasks within a dynamic retail environment. Demonstrated expertise in managing data, solving problems, and consistently improving customer satisfaction. Proven track record of success in ensuring smooth operations and delivering exceptional customer service.
Overview
22
22
years of professional experience
Work History
Retail Booking Officer
H-A Cargo Movers
12.2018 - Current
- Oversee daily booking operations, ensuring timely processing
- Coordinate with sales and logistics teams for scheduling
- Maintain booking records and customer data integrity
- Train new staff in booking procedures
Investor in Real Estate
Younik Group
01.2013 - 12.2017
Hardware & Software Technician
Aplus Computers
01.2003 - 12.2013
- Maintained computer systems, managed installations, and provided technical support
Education
Web Master Certification -
Appit
01.2022
MS Oce 97 Certification -
Apptech
01.2000
Matric -
Defiance International School
01.1998
Skills
- Booking & Reservations Management
- Customer Service
- Data Entry & Management
- Communication
- Problem Solving
- Organization
- Team Collaboration
- Proficient in MS Office Suite
- Experience with booking systems and CRM
Languages
Urdu
English
Timeline
Retail Booking Officer
H-A Cargo Movers
12.2018 - Current
Investor in Real Estate
Younik Group
01.2013 - 12.2017
Hardware & Software Technician
Aplus Computers
01.2003 - 12.2013
MS Oce 97 Certification -
Apptech
Matric -
Defiance International School
Web Master Certification -
Appit
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