Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Interests
Timeline
Generic
Rana Wasim

Rana Wasim

HR & Operations Manager / PM
Lahore

Summary

To work to the best of the abilities in an environment that facilitates learning and encourages good performance.

Overview

7
7
years of professional experience
9
9
years of post-secondary education
3
3
Certifications
2
2
Languages

Work History

HR & Operations Manager

Upcomm Solutions
01.2023 - Current
  • Reviewed resumes, conducted interviews and made hiring decisions based on projects need.
  • Created policies and procedures related to human resources operations, including hiring, promotions, discipline, termination and compensation.

Project Manager

Upcomm Solutions
02.2022 - Current
  • Monitored project performance metrics to ensure adherence to quality standards.
  • Resolved conflicts among team members by facilitating productive conversations.

Senior CSR & Team Lead

Trans Global Services
01.2021 - 01.2022

Collaborated cross-functionally with other departments to resolve customer issues quickly and efficiently.

Customer Relations Manager

Switch To Soutions
01.2018 - 01.2020

Established relationships with key accounts through frequent communication via phone calls, emails, or face-to-face meetings.

Assistant Director

UET Lahore
01.2018 - 01.2019
  • P&D Section
  • Provided regular performance feedback, developing subordinates' skills and encouraging growth.

Education

BS-Tech -

University of Lahore
10.2013 - 04.2017

DAE -

PBTE-Lahore
04.2009 - 06.2012

Matriculations -

BISE-Lahore
03.2006 - 04.2008

Skills

  • Excellent Communication

  • Good in Spoken English

  • Good Administrator

  • HR leadership

Problem Solving

Personal Information

  • Father : Rana Basharat Hussain
  • CNIC #: 35503-0149420-1
  • District: Nankana Sahib
  • Date of Birth: 02/15/93
  • Nationality: Pakistani
  • Marital Status: Single
  • Religion: Islam

Certification

HR Policy Making & Implementations

Interests

Book Reading

Drawing & Painting

Creative Writings

Exploring New Ideas

Timeline

Performance Management System, Design & Implentations

11-2024

Best HR Practices For Better Company Culture

08-2024

HR Policy Making & Implementations

06-2024

HR & Operations Manager

Upcomm Solutions
01.2023 - Current

Project Manager

Upcomm Solutions
02.2022 - Current

Senior CSR & Team Lead

Trans Global Services
01.2021 - 01.2022

Customer Relations Manager

Switch To Soutions
01.2018 - 01.2020

Assistant Director

UET Lahore
01.2018 - 01.2019

BS-Tech -

University of Lahore
10.2013 - 04.2017

DAE -

PBTE-Lahore
04.2009 - 06.2012

Matriculations -

BISE-Lahore
03.2006 - 04.2008
Rana WasimHR & Operations Manager / PM