Ramsha Zaheer
Chemist And Psychology Student
Gujranwala
Summary
"I have a diverse educational background with a degree in Chemistry from Italy and currently pursuing a Bachelor of Science in Psychology in England. This combination of scientific and psychological knowledge has equipped me with a unique perspective and a strong foundation for learning. I have also gained valuable work experience in various fields, allowing me to develop versatile skills and adaptability. Additionally, having spent 11 years of my life in Italy, I have cultivated a deep appreciation for different cultures and a strong ability to navigate diverse environments. I am excited to bring my passion for learning and my diverse experiences to a new opportunity.
Overview
5
5
years of professional experience
15
15
years of post-secondary education
Work History
Assistant
Ital.pak S,R,L
Vicenza
01.2020 - Current
- Assisted manager in all aspects of business operations
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel
- Worked closely with management to provide effective assistance for specific aspects of business operations
- Monitored and ordered supplies and materials to keep office well stocked
Restaurant Manager
Stonebridge
Vicenza
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant
Cashier
Prix ( Italian Brand )
Vicenza
- Greeted customers entering store and responded promptly to customer needs
- Addressed customer needs and made product recommendations to increase sales
- Answered questions about store policies and addressed customer concerns
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Home Tutoring Tutor
My House
Gujranwala
05.2021 - 09.2021
- Provided homework assistance using specific curriculum and materials
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses
- Supported students with helpful study habits and exam strategies
- Developed student confidence through positive reinforcement strategies
Medicine Lab Assistant
The Zambon Group
Vicenza
04.2019 - 01.2020
- Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance
- Created and updated record of all supplies and equipment to monitor inventory
- Prepared specimens for testing and analysis
- Worked closely with lab staff on special projects
Restaurant Manager
La Conchiglia D Oro
Vicenza
- Maintained effective supply levels by monitoring and reordering food stock and dry goods
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty
Pharmacy Lab Assistant
Farmacia Carlassare (Italian Name)
Vicenza
06.2018 - 12.2018
- Carefully reviewed test results for accuracy
- Ordered supplies, obtained pricing and quotes, prepared purchase requests and maintained organized expense log
- Worked closely with lab staff on special projects
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory
- Created and updated record of all supplies and equipment to monitor inventory
Education
Biology
Lahore Grammar School
Lahore 09.2004 - 03.2012
Bachelor of Science - Chemistry
Lampertico I,P,S,I,A
Vicenza 09.2012 - 06.2018
Bachelor of Science - BS Psychology
Arden University
England 10.2021 - Current
Skills
Great listener
Willing to learn on job
Happy to take out of hour training
Team player
Capable of following instructions
Easygoing and Approachable
Eager to please in new role
Energetic and physically fit
Timeline
Bachelor of Science - BS Psychology
Arden University
10.2021 - Current
Home Tutoring Tutor
My House
05.2021 - 09.2021
Assistant
Ital.pak S,R,L
01.2020 - Current
Medicine Lab Assistant
The Zambon Group
04.2019 - 01.2020
Pharmacy Lab Assistant
Farmacia Carlassare (Italian Name)
06.2018 - 12.2018
Bachelor of Science - Chemistry
Lampertico I,P,S,I,A
09.2012 - 06.2018
Biology
Lahore Grammar School
09.2004 - 03.2012
Restaurant Manager
Stonebridge
Cashier
Prix ( Italian Brand )
Restaurant Manager
La Conchiglia D Oro