Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rameez Jamshaid

Islamabad

Summary

Dedicated Customer Service Representative with strong communication and multitasking skills. Experienced in high-volume environments, ensuring positive customer experiences through efficient management and problem-solving.

Overview

3
3
years of professional experience
3
3
Certifications

Work History

Customer Service Representative

Tribe Consulting
Islamabad
04.2023 - Current

I have been working as a Customer Service Representative at a call center for nearly three years, supporting U.S. based fast food brands including Papa John’s, Toppers, and Hungry Howie’s. My role involves handling customer calls, taking and modifying food orders, and assisting with inquiries while ensuring accurate order entry and a positive customer experience. This role has helped me develop strong communication, multitasking, and problem-solving skills in a fast-paced environment.

Education

Matriculation -

IMSB
G8/4 Islamabd

ICS -

Punjab Group of Colleges
Islamabad

Skills

  • Customer service
  • POS systems
  • Fast & Accurate Typing (60 WPM)
  • Computer Proficiency
  • Multitasking in High-Volume Environments
  • Active Listening & Polite Communication

Certification

Microsoft Office

Languages

English
Upper Intermediate (B2)
B2
Urdu
Native
Native

Timeline

Customer Service Representative

Tribe Consulting
04.2023 - Current

Matriculation -

IMSB

ICS -

Punjab Group of Colleges
Rameez Jamshaid