Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Raja Osama Azkar

Banker
Gujar Khan,Punjab

Summary

Proven Relationship Manager at Albaraka Bank Pakistan Ltd, adept in wealth management and fostering client relationships, enhanced customer satisfaction and portfolio growth through strategic selling and financial advising. Excelled in business development, securing high-value accounts at Burj Bank Ltd, with a track record of surpassing sales goals and mentoring teams for shared success.

Overview

12
12
years of professional experience

Work History

Relationship Manager

Albaraka Bank Pakistan Ltd
Gujar Khan
12.2015 - 08.2024
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Maintained knowledge on banking products and distribution to provide optimal service support.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
  • Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
  • Participated in staff meetings to discuss innovative strategies to improve services.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Continuously updated personal knowledge of banking regulations and compliance requirements to minimize risk exposure for both clients and the organization.
  • Implemented effective communication strategies to maintain ongoing dialogue with clients, fostering long-term partnerships.
  • Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
  • Boosted client portfolio growth, identified cross-selling and upselling opportunities through detailed needs analysis.
  • Increased client trust and loyalty by providing consistent, high-quality advice on products and services tailored to their needs.
  • Achieved high levels of client satisfaction through meticulous attention to client needs and preferences.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.

Business Development Officer

Burj Bank Ltd
Gujar Khan
12.2012 - 11.2015
  • Generated new business with marketing initiatives and strategic plans.
  • Built relationships with colleagues to facilitate teamwork, cooperation and success.
  • Boosted client satisfaction by identifying and addressing their specific needs through tailored business solutions.
  • Completed and submitted monthly and yearly reports to support executive decision making.
  • Mentored junior team members, sharing expertise and fostering a collaborative work environment focused on achieving shared goals.
  • Optimized sales processes for greater efficiency, reducing the time required to close deals.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Strengthened relationships with key clients by providing exceptional support and maintaining regular communication.
  • Presented compelling proposals to prospective clients, securing high-value accounts for the organization.

Education

B.Com - Commerce And Banking

University Of The Punjab
2010

I.Com - Commerce

Super Wings College
Gujar Khan
2007

Matric - Science Education

Alsuffah Islamic Model School
Gujar Khan
2005

Skills

Wealth management offerings

Accomplishments

Won The Banca Overseas Convention Of Thailand From Burj Bank Ltd in 2015


Won The Banca Overseas Convention Of Malaysia From Burj Bank In 2016

Languages

Urdu
Advanced (C1)
English
Intermediate (B1)

Timeline

Relationship Manager

Albaraka Bank Pakistan Ltd
12.2015 - 08.2024

Business Development Officer

Burj Bank Ltd
12.2012 - 11.2015

B.Com - Commerce And Banking

University Of The Punjab

I.Com - Commerce

Super Wings College

Matric - Science Education

Alsuffah Islamic Model School

Similar Profiles

CREATE PROFILE
Raja Osama AzkarBanker