Raja Iqbal

• Monitored and maintained network and software components according to established guidelines and best practices.
• Supported global network users with connectivity, VPN, and access issues.
• Kept detailed documentation on each support ticket and added lessons learned to knowledge base.
• Installed fiber, ethernet, and console cabling in climate-controlled NOC.
• Configured IP assignment, core network configuration, and DNS setup for new users.
• Scheduled infrastructure upgrades and software update rollouts around high traffic times to maintain network availability.
• Exceeded SLA standards for response times and problem resolution.
• Designed, tested and implemented network servers, infrastructure and software.
• Established positive working relationships with users to quickly resolve problems.
• Coordinated with technical support, service provisioning and sales teams to deliver network services at or above SLA requirements.
• Managed MS Server and Workstation operating systems.
• Created graphical reports to visualize network performance and uptime to management members.
• Built servers, upgraded applications, and conducted hardware audits.
• Led preventive and corrective network and infrastructure maintenance requirements.
• Closed first-time tickets quickly and met resolution volume requirements.
• Collaborated with other network engineers to configure and maintain network monitoring and load balancing.
• Recommended proactive approaches to leadership team to improve stability of infrastructure components.
• Troubleshot routers, layer 2 and 3 switches, and network firewalls.
• Updated internal customers regarding open tickets and status of resolutions.
• Delivered tier-3 support for co-location, customer backup networks, and ISP services.

• Planning, implementation and reporting of PM/CM activities

• Transmission network quality analysis and maintenance for SDH, PDH, & NEO systems.

• Responsible for regional management and team movement

• Hands-on experience for Pasolink Microwave PNMS (Network Management Systems)

• Complete understanding of implementation of microwave NMS based on Windows

• Troubleshooting in case of any problem regarding visibility in PNMS

• supervising the activities being performed by different groups on site.

• Responsible for regional management and customer coordination

Integration & commissioning & technical support of Mimosa Point-to-Point data link for Mobilink.

• Packet loss/problematic QoS, Vlan issue resolved, re-storage site quickly if facing any issue.

• Observed regular & monitor customer links counter report (E1, Eth, PMON, LPMs, Even Log alarm)

• Review the H/W alarms appearing, Revised, Media ensure end to end connectivity.

• Battery test performed with NEC diagnostic tool.

• Battery refurbishes (repair with tool rejected batteries, test in labs artificial environment).

• Deep discharge test performed with a load of 60A

• Refurbished banks. Congratulation, Battery Segregation in regions to Battery refurbishment in LAB

• Segregation of dead batteries and select batteries that will process for refurbishment.

• Kindly share the serial number, battery making, and capacity of each battery cell as per the below format.

• Prior to refurbishment, after a full charge of delivered battery banks, a deep discharge battery test will be performed, in the presence of TP representative (All necessary equipment and tools should be available for testing)

• Deep discharge test results shall share for test analysis as per the given pattern

• Segregation of dead batteries and batteries that will process for refurbishment.

• Battery refurbishment process test dates and time will be intimated and informed to Telenor CST team.

• Battery refurbishment process test execute in front of Telenor CST team.

• After Refurbishment of battery banks, test will be performed for the health and faulty/irreparable battery banks segregation.

• After completion of refurbishment process, Step 2 & 3 will be repeated again for refurbished batteries.

• Installation of battery cells after refurbishing

• Coordinate and facilitate customer POC for the smooth trial of battery bank deployment for the activity.

• POC for operational support at Site during cutover.

• First, the battery banks will be installed by the vendor on site.

• Once the desired charging level has been achieved, the batteries will be discharged till a certain DOD level.

• The discharged battery banks will be charged again using Genset.

• Charging coefficient will be checked and monitored again till the batteries will be fully charged.

• Discharge results will be compared with the data sheet and shared with TP.

• Next, we will select charging coefficient and monitor the charging current till it’s fully charged (charging current <=10- 20A) and compare the obtained value with its counterpart mentioned in the data sheet.

• In the warehouse we analyzed & found only healthy battery cells (i.e., Battery capacity >= 50 %). which was measured with NEC battery diagnostic tool and the attached result is also for those 24 healthy battery cells which are ready for the refurbishing process, charging and deep discharge test will be performed accordingly

• Carried out assigned projects and initiated project observation and research to deliver manufacturable solutions.
• Performed preventive maintenance and troubleshooting to maximize equipment performance.
• Tested newly installed systems, closely monitoring functionality and adherence to operating specifications.
• Troubleshot and diagnosed telecom equipment issues, quickly made plans for repairs and monitored use to rectify issues.
• Enhanced design and functionality of existing equipment to meet operational needs.
• Revised specs, evaluated bids and proposed vendors to expedite project approval.
• Generated schedules, drawings, bills of material and manuals for engineered equipment using statistical design to deliver quality performance.

• Faulty Equipment’s Management and Repair and Return Control of the Faulty Units.

• Segregate Efficiently Repair & Return of faulty equipment and spares management.

• R&R spare receive, dispatch, screening, Repair & clean equipment with isopropyl alcohol acid.

• To provide Emergency and routine on-site service restoration and equipment fault correction and replacement for customer continued operational performance.

• Register online Return Material Authorization RMA requests. • Software & Corrective Maintenance.

• Prepared FR reports • Screening & diagnose faulty spares

• Routine maintenance and upgrade of the software's includes General Availability releases.

• Tracking of faulty equipment and online application for faulty equipment replacement/repair.

• Segregate parts being sent for repair and shipping them to the appropriate NEC repair facility Center Globally.

• Manage Spare inventory & organize with rack & shelf insequence and Prepared FR reports, screening, repaired.

• Performing Return & Repair of NEC equipment (iPasolink, Ipaso, VR, Neo and Codes) for customers.

• Maintaining all types of reports and documents and Coordination with customers and Japan regarding issues.

• After screening report daily, weekly & summary tracker will be sharing Customer & management.

• Screening & diagnose faulty spare perform all function parameters observed to operate in the lab.

• Quality inspection and auditing for meeting the standards dealing and negotiating directly with the customer.

• Quality Control: target was to inspect the newly installed links (indoor/outdoor), according to the standards defined by mutual understanding between Customer and NEC.

• Site Inspections and Investigations Management. • Ensure HSSE, other labor practice and human rights

• Quality Assurance: After PRE-PAT, the target was to Audit the sites by utilizing the installation checklist of the new site. The goal is to achieve the 20-30 per cent auditing sites in order to measure the performance of the implementation department and sub-contractors.

• Key Performance Index Report Based on the installation checklist, and Tool Box meeting (TBM-KY) form, the goal is to develop the KPI of the monthly report.

• Safety and Security to provide the work instructions regarding incidents Technical as well as incidents.

• Maintain and manage the documents according to specified by ISO 9001:2000

• Training To provide the training of the subcontractors and NEC Employees regarding Quality Standards.

• Safety awareness, Tool Box Meeting, Critical work Management, Incident Work Management

• Suggested to improve the quality parameters for normal link operations

• Maintains International QA Standards. • Awareness, Basic Behavior Rules and General Regulations

• Management to satisfy the quality control requirements to prevent batched problems.

• Ensure HSSE, other labor practice and human rights, HI, RA and PPE’s.

• (QA, QC, EHS) to Plan and organize trainings for survey and Implementation teams.

LOS and TSSR Surveys.

• TXN Plans analysis before Implementation using various Link Planning Tools (Path Loss & Map Info) and discussion with I&C Teams, and proposing possible changes in the plan to TXN Planning Team to bring it in line with the field requirements.

• Problematic M/W link analysis on Pathloss (M/W link Planning Tool).

• Chopped vegetables and cut meat to prepare for dinner hour.
• Delivered meals made from high-quality ingredients using attractive plating techniques.
• Prepared dumplings, stir-fries, meats and noodles.
• Operated wok containing oil and using high heat level carefully to avoid burns and injuries.
• Made and revised set ups on test strands previously calibrated by other staff.
• Set up and tested monitors and calculators and recorded test data per engineering and quality specifications.
• Complied with safety standards to prevent machinery accidents and personnel injuries.
• Trained and instructed coworkers in proper assembly techniques.
• Tested electrical wiring, pumps and other components in engines for proper functionality.

• Installed protective devices such as bracing, padding, or strapping to prevent shifting or damage during shipping.
• Verified part numbers and placed parts in appropriate shipping containers.
• Inspected completed engine parts and components for quality control purposes.
• Tested electrical wiring, pumps and other components in engines for proper functionality.
• Complied with safety standards to prevent machinery accidents and personnel injuries.
• Maintained counts and lifts, shifts, and stocks materials and parts.
• Trained and instructed coworkers in proper assembly techniques.

• Installation of Siemens BTS, BSC & TRAU

• Installation and commissioning of BS-240 XL II (BTS Equipment)

• Installation & commissioning of Rectifier Eltek.

• Survey of sites for the smooth functioning of the BTSE’s.

• Power cabling rectifier Equipment

• Coordination with other teams like Civil, Microwave, Transmission, RF planning

• Supervision of outdoor installation related to the BSS.

• Installation & commission of Microwave Equipment (SRAL-XD)

• Conducted the ATPs of BSS (BTS) indoor and outdoor.

• Conduct the ATPs for Microwave Equipment indoor and outdoor.

• Installation & commissioning of Rectifier (Siemens)

• Installation & commissioning Microware Equipment (SRAL-XD).

Subcontractors and Vendor of PTCL, SNGPL, wateen telecom, Huawei, Nokia, NSN, NEC, Ericsson, Siemens, World call, Alan Dick, Wi-tribe, and deal with the projects both on wired and wireless networks such as Power, GSM, R.F/Transmission Planning, Power upgrade for NOKIA, Siemens (Telenor) Allan Dick (Paktel) DXX for PTCL, WiMAX, Wireless local loop and LDI for Burraq Telecom and Wateen Telecom are the major, focuses on the development, sales and marketing of highly telecom products of Aethra, Loop, Sial, Cambridge, xener (Korea), xantrex datacom inverter (Canada) and etc

• Responsible for 24*7 support to resolve critical, major, minor issues that can cause any outages in Network.

• Swap night activity technical support. • Work with supervisors from abroad • Managed installation, and configurations of Microwave links • Quality check as per ITU-T standards.

• Planning Activities for Telenor Project. • Media clearance with core locations

• Acceptance of link • Supervision of Planning & Implementation

• Customer support of DXX Network of more than 1000 NEs • Deployed of Microwave, BTS, SDH & WiMAX

• Identification, escalation & solutions of issues • Registration and close follow up of trouble tickets

• Daily updated all technical reports on Nokia Online Sever.

• Having expertise to handle advanced level MW networks including all RTN series.

• SDR installation & commissioning and Troubleshooting on SDR BTS.

• Huawei Microwave RTN 2G, 3G & 4G, ETH L2/L3 service configuration U2000 NMS network configuration.

• Deployed of BTS 3012 by Huawei technologies. • Deployed of Rectifier and Battery Bank as per BTS room layout.

• Termination of power, Data and Alarm cables separately according to standard.

• Identification of true azimuth of Cells according to network plane.

• Deployed and testing of Smoke, Humidity, Water and Temperature alarm units.

• Perform Swap Test after installation with Site analyzer

• Meeting the quality standards set by different customer (Mobilink, Telenor, PTCL)

• Managed operational work on field support in terms of service provisioning.

• Depth Knowledge of alarms and reason of occurring for these alarm

• Team management;• Information related to Communications

• Support 1st, 2nd and 3rd level to meet 99.99% network performance • Configuration of different DTUs

• Provisioning tasks related to customers ’SLAs • Completing Requests

• Migration copper DSLAM to MSAG Optical Network Frame. • BNCC, CMS, CRM

• Huawei, ZTE Optical Network Units and MSAG • MDF Alcatel, Siemens, Huawei, ZTE

• Complaint Management • Technical Team Management

• Survey, Installation and Commissioning of LOOP TELECOM Add/Drop Multiplexer

• Knowledge of alarms and the reason occurring for these alarms, Integration and DDF Jumping connections.

• Configuration of different DTUs like Loop H3310, U3500 and 3900 and Testing of DXX nodes using BERT, In-depth.

• Planning of IP-based Network Elements of Digital Access Cross Connects to Support 64kbits*n Data rate for Point-to-Point lease line Corporate Customers of PTCL Network.

• Deployed of Access Multiplexer DXX network. Circuit configuration, circuit up gradation, circuit down gradation, fault management and rerouting of the circuit in case of certain media down (AM3440, AM 4100 and AM4200) of Loop Telecom for M/S PTCL & SCO.

fault management and rerouting of circuit in case certain media down

Concept is the Manufacturer and service Provider Company for Telecommunication equipment, Pay Card

Phones, database software, and networks

● Desktop Support

● Customer Support and Service

● Installation of CMS and NMS for Pay phone monitoring.

● Pay Card Phone Cascading with CMS PMS

● Serviceand support NMS & SNMS based on Win2000 server.

● Sales and marketing demo new products to the company head.

● VPN Corporate and LAN WAN Complete

● Repairing modules and testing different hardware using precision technologies.

● Testing and troubleshooting of standard 48v Telecom, Voice communication system (VCS) for defense.

● Worked as a Technical Assistant in Production and Customer Support Department from October 2000 to December 2004.

● Module testing and troubleshooting of all kinds of Payphone/48V, 24V rectifier, LPU, SLPU, & MOU.

● Final test all kinds of payphones with NMS software, Network Management system of a payphone and E-PROM.

• Troubleshoot complex multi-vendor network service provider issues.
• Provided complete end-to-end engineering and installation of route-based IP network solutions.
• Provided network support services for devices such as hubs, bridges, routers, and other hardware.
• Performed troubleshooting for Juniper, Cisco, and packet analysis.

• Network Management System operator’s CSC shop making • PBX telephone network

• Check Balance Payphone unit’s card.

• Consultancy in Power Demand, Generation and Distribution. • Feasibility of Diesel Power Generation.

• Wind Power Generators, Power Distribution Panels • Power Switch Gears, Battery Chargers,

• Procurement, Installation, Maintenance and After Sales Services.