Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Accomplishments
Languages
Timeline
Generic

Raja Sajeel-ur-Rehman

Customer Service Specialist
Lahore,PB

Summary

Knowledgeable and dedicated customer service professional with extensive experience in customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

4
4
years of post-secondary education
4
4
Certifications

Work History

Customer service specialist

Walmart at Ibex

Temporary floor support (SME)

Walmart at Ibex

Temporary escalation desk agent

Walmart at Ibex

Education

Intermediate, Biology, Physics, Chemistry - undefined

Lahore Grammar College Bismillah Campus
05.2021 - 05.2023

Matriculation, Biology, Physics, Chemistry - undefined

Unique Group of Institutions Manawan Campus
03.2019 - 05.2021

Skills

Research

Certification

English debate Competition (2021), Runners Up

Additional Information

01-year experience as Customer service specialist for Walmart at Ibex., 2 months as temporary floor support (SME) for Walmart at Ibex., Temporary escalation desk agent for Walmart at Ibex.

Accomplishments

  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.

Languages

English
Advanced (C1)
Urdu
Intermediate (B1)

Timeline

Intermediate, Biology, Physics, Chemistry - undefined

Lahore Grammar College Bismillah Campus
05.2021 - 05.2023

Matriculation, Biology, Physics, Chemistry - undefined

Unique Group of Institutions Manawan Campus
03.2019 - 05.2021

Customer service specialist

Walmart at Ibex

Temporary floor support (SME)

Walmart at Ibex

Temporary escalation desk agent

Walmart at Ibex
Raja Sajeel-ur-RehmanCustomer Service Specialist