Rahim Gul

• Executed proof of concept strategic initiatives for future goals, including digital signage and guided selling plans.
• Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
• Managed, hired and developed top talent to strengthen workflow and productivity.
• Created work schedules according to sales volume and number of employees.
• Hired, trained and evaluated personnel in sales and marketing.
• Completed all point of sale opening and closing procedures, including counting contents of cash register.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Completes store operational requirements by scheduling and assigning employees; following up on work results.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Ensures availability of merchandise and services by approving contracts; maintaining inventories.
• Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
• Contributes to team effort by accomplishing related results as needed.
• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
• Ensure high levels of customers satisfaction through excellent service.
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Coached 12 sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction.
• Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
• Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
• Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
• Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
• Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
• Reviewed sales and gross profit reports to determine options for increasing market growth.
• Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Promoted professional growth and facilitated talent development of each associate to drive performance excellence.

• Mentored and guided employees to foster proper completion of assigned duties.
• Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
• Adhered to rigorous standards for customer service, merchandising and operational safety.

As a Team Leader i provide direction, instructions and guidance to a group of individuals, who can
also be known as a team, for the purpose of achieving a certain goal. An effective leader i will know
my team members strengths, weaknesses and motivations. Develop a strategy the team will use to
reach its goal, Communicate clear instructions to team members, Create reports to update the
company on the team's process ,Monitor team members' participation to ensure the training they
providing is being put into use, and also to see if any additional training is needed Provide the team
with a vision of the project objectives, Encourage creativity, risk-taking, and constant improvement and
Lead by setting a good example (role model) - behavior consistent with words.

• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
• Cooperated with staff and clients to achieve customer service goals and surpass team objectives.
• Drives profitable sales and meets or exceeds store financial plans through leading the store team to deliver on KPI goals (Conversion, Units Per Transaction and Sales Per Hour)
• Analyzes financial reports and makes adjustments to the business to increase sales and drive profitability.
• Creates, communicates and holds team members accountable to individual sales goals.
• Manages employee relations issues including performance management and holding associates accountable for following LS&CO policies and procedure.
• Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
• Accountable for operational results/expectations in store procedures, payroll management, cash handling and inventory control.