Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rahila Hanif

Lahore, Punjab

Summary

Dynamic BPO Operations Executive with expertise in medical billing at Deline Media Group, recognized for enhancing claim submission accuracy and customer satisfaction. Proficient in IFRS compliance and data analysis, I excel in teamwork and problem-solving, driving operational efficiency and ensuring adherence to industry standards.

Overview

2
2
year of professional experience

Work History

BPO Operations Executives

Deline Media Group of Companies
12.2023 - Current
  • Manage end-to-end medical billing operations, ensuring accurate and timely claim submissions to insurance providers.
  • Provide excellent customer service through various channels, including phone, email, and chat.
  • Maintain accurate and detailed records of customer interactions, transactions, and feedback.
  • Work closely with team members and other departments to ensure smooth workflow and address any operational issues.
  • Ensure compliance with company policies, client requirements, and industry standards.
  • Perform data entry tasks with accuracy and quality.
  • Track, document, and monitor issues related Healthcare solution to ensure timely resolution

Assistant Teacher

SKANS School Of Accountancy
11.2023 - 11.2024
  • Assisted instructors in delivering ACCA coursework, supporting student learning and engagement.
  • Provided academic guidance to students, helping them understand complex accounting concepts.
  • Delivered lectures and facilitated classroom discussions in the instructor’s absence, ensuring continuity in coursework.

Education

ACCA Part Qualified - Buisness

Skans Scool of Accountancy
Lahore
01-2023

Skills

    Core Accounting & Finance Skills:

    IFRS Compliance Knowledge

    Budgeting & Forecasting – Ability to analyze financial data and assist in budgeting

    Taxation & Compliance – Basic understanding of corporate taxation and regulatory compliance

    Auditing & Internal Controls – Knowledge of audit procedures and risk assessment

    Cost & Management Accounting – Proficiency in cost control, variance analysis, and perform Financial Modeling & Excel Proficiency – Strong skills in spreadsheets for data analysis and forecasting

    Technical & Software Skills:
    MS Excel
    Analytical & Problem-Solving Skills
    – Ability to interpret financial data and provide insights Communication & Presentation Skills – Experience in explaining accounting concepts (as a Teacher Assistant)
    Teamwork & Collaboration – Working with instructors, students, and colleagues in different roles

Timeline

BPO Operations Executives

Deline Media Group of Companies
12.2023 - Current

Assistant Teacher

SKANS School Of Accountancy
11.2023 - 11.2024

ACCA Part Qualified - Buisness

Skans Scool of Accountancy
Rahila Hanif