Rahila Hanif
Lahore, Punjab
Summary
Dynamic BPO Operations Executive with expertise in medical billing at Deline Media Group, recognized for enhancing claim submission accuracy and customer satisfaction. Proficient in IFRS compliance and data analysis, I excel in teamwork and problem-solving, driving operational efficiency and ensuring adherence to industry standards.
Overview
2
2
year of professional experience
Work History
BPO Operations Executives
Deline Media Group of Companies
12.2023 - Current
- Manage end-to-end medical billing operations, ensuring accurate and timely claim submissions to insurance providers.
- Provide excellent customer service through various channels, including phone, email, and chat.
- Maintain accurate and detailed records of customer interactions, transactions, and feedback.
- Work closely with team members and other departments to ensure smooth workflow and address any operational issues.
- Ensure compliance with company policies, client requirements, and industry standards.
- Perform data entry tasks with accuracy and quality.
- Track, document, and monitor issues related Healthcare solution to ensure timely resolution
Assistant Teacher
SKANS School Of Accountancy
11.2023 - 11.2024
- Assisted instructors in delivering ACCA coursework, supporting student learning and engagement.
- Provided academic guidance to students, helping them understand complex accounting concepts.
- Delivered lectures and facilitated classroom discussions in the instructor’s absence, ensuring continuity in coursework.
Education
ACCA Part Qualified - Buisness
Skans Scool of Accountancy
Lahore01-2023
Skills
Core Accounting & Finance Skills:
IFRS Compliance Knowledge
Budgeting & Forecasting – Ability to analyze financial data and assist in budgeting
Taxation & Compliance – Basic understanding of corporate taxation and regulatory compliance
Auditing & Internal Controls – Knowledge of audit procedures and risk assessment
Cost & Management Accounting – Proficiency in cost control, variance analysis, and perform Financial Modeling & Excel Proficiency – Strong skills in spreadsheets for data analysis and forecasting
Technical & Software Skills:
MS Excel
Analytical & Problem-Solving Skills – Ability to interpret financial data and provide insights Communication & Presentation Skills – Experience in explaining accounting concepts (as a Teacher Assistant)
Teamwork & Collaboration – Working with instructors, students, and colleagues in different roles
Timeline
BPO Operations Executives
Deline Media Group of Companies
12.2023 - Current
Assistant Teacher
SKANS School Of Accountancy
11.2023 - 11.2024
ACCA Part Qualified - Buisness
Skans Scool of Accountancy
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