Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Certification
Timeline
CustomerServiceRepresentative
Raheel Akhtar

Raheel Akhtar

Associate Director Business Development - Software Services
Karachi

Summary

An Entrepreneurial, self-driven technology sales and account management professional with a proven track record in Growing B2B tech companies via digitally-led sales & marketing strategies. My expertise lies in selling software services to markets in the US, UK, Europe, and the Middle East. I'm an accomplished Business Development professional With over a decade of experience, including 9 years in software and technology sales, I currently lead a team of 15 professionals at Codup, driving growth through strategic, digitally-led initiatives. I specialise in SaaS, CRM systems, and enterprise solutions, focusing on sales strategy, B2B relationships, and market analysis. My deep industry knowledge and strong communication skills position me to deliver tailored, impactful solutions.

Overview

12
12
years of professional experience
5
5
Certifications

Work History

Associate Director Business Development

Codup
Houston, Texas
01.2024 - Current
  • Performed client research and identified opportunities for account growth, account penetration and market expansion. In 2022 we grew at 80% plus while in 2023 we grew at 30%.
  • Secured high-profile contracts through effective relationship management and persuasive negotiation skills. Including an account having $ 7 billion revenue a year.
  • Negotiated and closed long-term agreements with net new clients in assigned territories of US, UK, East Europe and Middle East.
  • Completed and submitted monthly and yearly sales reports to support executive decision making.
  • Consistently exceeded assigned sales quotas (team and individual both) through penetration of new accounts.
  • Streamlined internal processes for improved efficiency, resulting in increased productivity across the teams of BD, SDR and Pre-Sales.
  • Led successful trade show exhibitions in California-US, Texas-US, London-UK, and Dubai-UAE that resulted in significant lead generation and networking opportunities within the industry.
  • Increased client base by implementing strategic business development initiatives, that includes ABS, Agency partnerships, CRM recycling etc, and fostering long-lasting partnerships with won clients.
  • Collaborated with marketing department to maintain a consistent inbound Leads flow.
  • Developed comprehensive proposals to successfully win lucrative projects from major clients. Single largest deal was $130,000 TCV.
  • Created customised solutions for clients by understanding their unique needs by adapting consultative selling approach, leading to enhanced customer satisfaction levels.
  • Established clear performance metrics and sales commission structure for the BD team that encouraged accountability and fostered a results-oriented work environment.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Negotiated client contracts and agreements to cultivate profitable business transactions.

Business Development Manager - B2B

Codup
Houston
10.2021 - 05.2024
  • Achieved $100,000+ sales revenue in one month multiple times.
  • Team's Sales quota attainment: 91% in 2021, 131% in 2022, 105% in 2023.
  • Led a team of in-house BDRs to drive pipeline growth, reporting to the CEO.
  • Led operational sales function and managed overall technology stack from CRM, sales engagement, Sales & marketing automation, to data technology tools.
  • Drove adoption for tools including Apollo, ZoomInfo, Lusha, Hubspot, ZOHO Bigin, and Clay.
  • Established KPIs, and built tracking metrics with the help of HR to gauge the performance of team members on a semi-annual and annual basis.
  • Worked across multiple departments/teams including Demand Generation, Sales Operations, Events Marketing, Pre-sales, and project management.
  • Collaborated with marketing on strategies for marketing, lead generation, and qualification criteria.
  • Expanded the team from 2 people to 15, hired and trained new people.
  • Built processes for department efficiency, ensuring smooth interaction with internal teams and cross-departments.
  • Developed and executed strategic plans to achieve sales targets.
  • Created and communicated sales goals.
  • Analysed industry-specific trends and landscapes.

Associate Manager Business Development - B2B | E-commerce | Software Solution

Codup
Karachi
02.2021 - 10.2021
  • Leading and managing a team of lead generators and Sales associates
  • Engaging clients in US, UK, Canada and Europe for custom software and website development.
  • Find more agency partners and white label agency partners.
  • Specific focus on Word press and Shopify projects for building E-Commerce platforms for B2B customers.
  • Selling CODUP exclusive product B2B Woo , which is a Woo Commerce based Wholesale plug in.
  • Responsible for building and maintaining own sales pipeline (new business &renewal) and supervising others.
  • Coordinate with the Pre-sales and Project management team for estimations, proposals, and Scope of Work.
  • Managing won accounts for smooth delivery of the projects and receiving timely payments.
  • Provide technical and administrative solutions information, demonstrations, and quotes on appropriate customer prices.
  • Manage sales forecasts, help partners close deals, and track customer opportunities using company-standard customer relationship management (CRM) tools.
  • Grow existing partner relationships and promote sales programs developed for and with partners.

Assistant Manager Business Development - B2B | E-commerce | Software Solution

Codup
Karachi
11.2020 - 02.2021
  • Generate Leads from the US, UK, and EU
  • Prospecting and qualify leads and negotiates them to close.
  • Secured significant contracts through effective negotiation techniques, driving revenue growth for the organization.
  • Assisted in annual revenue growth by developing and implementing effective sales strategies.
  • Collaborated with cross-functional teams to develop tailored solutions for prospective clients, resulting in higher conversion rates.
  • Implemented CRM software) that streamlined client tracking processes while enhancing overall team efficiency.
  • Improved client retention rates with exceptional customer service and relationship management skills.

Business Development Manager

Viper Technology
Karachi
05.2020 - 10.2020
  • Generated new business with marketing initiatives and strategic plans.
  • Reached out to potential customers in educational sector via telephone, email, and in-person inquiries.
  • Negotiated and closed long-term agreements for SAAS products with new clients in Pakistan.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.

Sr. Manager Corporate Sales & Partnerships

Roshni Rides
Karachi
04.2019 - 05.2020
  • Added 10 new corporate accounts which increased monthly revenue by Rs. 2.1 million from May 2019 to April 2020.
  • Develop successful liaisons with Govt. agencies and media outlets while managing key accounts, such as, KE, DARAZ, HBL, Artistic Milliners, etc.

Anchor Person

BOL Network
Karachi
10.2016 - 09.2019

Sr. Manager Business Development - Pakistan & MENA Region

ERISS
Karachi
10.2015 - 10.2016

ERISS is a new startup by experienced industry veterans in the domain of Enterprise Risk Infrastructure.ERISS is based in Australia and envisioned to setup local offices in Pakistan & MENA region. ERISS has partnered with software solution companies in Australia, USA & Tunisia to extend their solutions into other territories andmaintain them. • Preparing & delivering high-level presentations to mid-level and senior bank managers, following these up with more detailed presentations together withconsultation and working proof-of-concepts.
• Develop quality deliverable and related materials for requirements gathering and solution designs for internal and external sign-offs.• For assigned projects, lead day-to-day junior project members and work with the Business Architecture team.• Provide coaching and mentor-ship to junior team on client interactions, and work to proactively resolve client issues.• Contribute to business development efforts and activities, such as meeting with prospective clients to share experience and recommend implementationsolutions as part of determining client requirements and project scope

Assistant Branch Manager

Habitt
Karachi
11.2014 - 10.2015
  • Managing a team of Category Captains(Category Managers).
  • Managing the sales and customer engagement of different Categories at Home Store.
  • Ensure high standard of customer service within the store by creating seamless and efficient handling of customer queries and complaints
  • Increase sales-per-person productivity through providing effective mentoring and counselling to the sales staff, which resulted in surpassing the sales target of PKR 16 million for 3 consecutive months from DEC 2014 – FEB 2015
  • Develop and ensure high standards of merchandise placement, store layout, and store branding to create an inviting ambiance
  • Engage with customers and staff at different points of sales to oversee service quality, transaction handling, and customer feedback
  • Actively manage inventory and procurement to ensure stock availability, stock movement, back store management, and to minimise stock losses, ageing, and depletion
  • Identify training needs of sales staff and provide them motivational, counselling, and mentoring training programs to boost sales
  • ‪Identify and suggest improvements to the management for under-performing areas through sales and financial analysis

Asst. Manager Marketing & Corporate Communication

Spray Engineering Devices Limited
Karachi
09.2012 - 10.2014
  • Executed the product activation for the company by conducting informative events for clients, and promoted the company’s products by participating and also organising seminars, conferences, and conventions.
  • ‪ Conducted research and insights sessions with clients to create customised marketing strategies and sales solutions for clients.
  • ‪ Brought new revenue worth $2 Million by organising progressive B2B events and product promotional activities for clients providing them the opportunity to engage with the company’s products before launch.
  • ‪ Prepared end-to-end proposals for clients, helping them in equipment and automation efficiencies.
  • ‪ Conducted set of activities involved in managing and orchestrating all internal and external communications aimed at creating favourable point-of-view among stakeholders on which the company depends.
  • ‪ Planned and executed the marketing events, meetings and conferences to engage customers and boost sales of energy efficient products.
  • ‪ Collected performance and distribution data from suppliers and customers to design data driven strategies for business and clients, improving product efficiencies and sales.
  • ‪ Took care of commercial issues which included coordinating with customers and assisting them for opening of LC, and coordinating with shipping and custom agents for smooth clearance of imported shipments.

Education

Master of Science - MS - Business, Management, Marketing

Mohammad Ali Jinnah University (MAJU)
01.2014 - 1 2021

MBA - Marketing

Mohammad Ali Jinnah University (MAJU)
01.2009 - 1 2010

B.com - Commerce

Karachi University
01.2005 - 1 2007

Skills

Strategic Business Development

Certification

Increase productivity at work

Accomplishments

  • Best Performance Award “Beyond the Call of Duty” 2024.

Certification

  • Increase productivity at work
  • Basics of Reporting
  • Introduction to machine learning
  • Aligning Sales and Marketing
  • Mentoring Others

Timeline

Associate Director Business Development

Codup
01.2024 - Current

Business Development Manager - B2B

Codup
10.2021 - 05.2024

Associate Manager Business Development - B2B | E-commerce | Software Solution

Codup
02.2021 - 10.2021

Assistant Manager Business Development - B2B | E-commerce | Software Solution

Codup
11.2020 - 02.2021

Business Development Manager

Viper Technology
05.2020 - 10.2020

Sr. Manager Corporate Sales & Partnerships

Roshni Rides
04.2019 - 05.2020

Anchor Person

BOL Network
10.2016 - 09.2019

Sr. Manager Business Development - Pakistan & MENA Region

ERISS
10.2015 - 10.2016

Assistant Branch Manager

Habitt
11.2014 - 10.2015

Master of Science - MS - Business, Management, Marketing

Mohammad Ali Jinnah University (MAJU)
01.2014 - 1 2021

Asst. Manager Marketing & Corporate Communication

Spray Engineering Devices Limited
09.2012 - 10.2014

MBA - Marketing

Mohammad Ali Jinnah University (MAJU)
01.2009 - 1 2010

B.com - Commerce

Karachi University
01.2005 - 1 2007
Raheel AkhtarAssociate Director Business Development - Software Services