Raheel Ahmad
Islamabad
Summary
Dynamic IT professional with deep expertise in Prophet 21 (P21), specializing in API integrations, data migrations, and system customizations. Demonstrated success in optimizing database performance, automating processes, and enhancing reporting through Crystal Reports and SSRS. Known for strong problem-solving skills, effective communication, and consistently delivering efficient, business-aligned solutions.
Overview
10
10
years of professional experience
Work History
Prophet 21 Consultant
Errick Crawford through UpWork
Remotely, From Pakistan To USA
09.2023 - Current
- Developed and integrated custom solutions using P21 APIs, including TAPI, Interactive, and SOAP-based services.
- Applied complex Business Rules and Web Visual Rules to meet client-specific functional requirements.
- Led and supported migration projects to Prophet 21, ensuring data integrity and minimal downtime.
- Performed daily operational tasks such as mass data updates, item master build-ups, and batch data processing.
- Managed and maintained scheduled SQL Server jobs on on-premises environments for automation and data syncing.
- Customized and modified Crystal Reports and Datastream configurations for enhanced reporting and data flow.
- Built and deployed reports using Reportal (Crystal Reports) and SQL Server Reporting Services (SSRS).
- Designed and maintained cloud-based Workato automations and recipes, streamlining business processes across systems.
Software Developer
Al Noor Logics
Quetta, Pakistan
04.2019 - 11.2022
- Developed programs to automate processes and improve user experience.
- Designed database structures to store data securely and efficiently.
- Trained junior developers on best practices when working with .NET technologies.
- Optimized SQL queries to improve the application's speed and scalability.
- Worked with front-end developers to create a cohesive user experience across multiple platforms.
IT Officer
Merci Corp
Quetta, Pakistan
10.2016 - 08.2018
- Created user accounts, set passwords and provided access rights to users.
- Monitored server performance metrics such as CPU utilization and memory usage to identify any anomalies or bottlenecks.
- Resolved customer complaints regarding IT services in a timely manner.
- Developed software applications to meet organizational needs.
IT Assistant
WESS Organization
Quetta, Pakistan
04.2015 - 09.2016
- Troubleshooted internet connectivity issues on both wired and wireless networks.
- Developed procedures for routine maintenance tasks such as patching and antivirus updates.
- Provided technical support to staff and customers in person, over the phone, and via email.
- Assisted with the installation of operating systems on computers throughout the organization.
Education
Master of Science - Computer Science
Comsats Institute of Technology
Islamabad01-2015
Bachelor of Science - Information Technology
BUITEMS – Baluchistan University of Information
Quetta01-2012
High School Diploma -
Govt Science College
Quetta01-2007
Skills
- P21 API integration
- Business rule application
- Data migration
- SQL Server management
- Crystal Reports customization
- Report creation
- SSRS reporting
- Crystal Reports
- Server monitoring
- SQL profiler
- Microsoft SQL
- C# programming
- ASPNET framework
- Business rules application
- Problem solving
- Entity framework
- CSS
- NET development
- User training
- Team collaboration
- Windows server
- P21 APIs
- Technical troubleshooting
Languages
Urdu
First Language
English
Proficient (C2)
C2
Timeline
Prophet 21 Consultant
Errick Crawford through UpWork
09.2023 - Current
Software Developer
Al Noor Logics
04.2019 - 11.2022
IT Officer
Merci Corp
10.2016 - 08.2018
IT Assistant
WESS Organization
04.2015 - 09.2016
Master of Science - Computer Science
Comsats Institute of Technology
Bachelor of Science - Information Technology
BUITEMS – Baluchistan University of Information
High School Diploma -
Govt Science College
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