MS Office (Word, Excel, Powerpoint)
RAHAT CHEEMA
Station Coordinator
Gujranwala, Punjab
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Station Coordinator position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
5
5
Certifications
4
4
Languages
Work History
Station Coordinator
Punjab Emergency Service Department (Rescue1122)
02.2020 - Current
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Researched issues to obtain appropriate answers to customer inquiries.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Conducted regular meetings with the team to discuss ongoing projects, address concerns, and share updates on progress towards goals.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Established cross-training programs that improved staff versatility and coverage during peak periods or absences.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Ensured compliance with safety regulations through regular inspections and corrective actions.
- Monitored performance metrics, identifying areas requiring improvement and implementing necessary changes.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Trained team members in successful strategies to meet operational and sales targets.
- Trained new employees on station policies, procedures, and best practices, fostering a culture of excellence.
- Streamlined station operations by implementing efficient scheduling and resource allocation.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Collaborated with management to develop strategies for improving service quality and efficiency.
- Evaluated employee performance regularly providing constructive feedback leading to improvements in job skills.
- Managed inventory levels and ordered supplies to maintain adequate stock while minimizing costs.
- Submitted reports to senior management to aid in business decision-making and planning.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prepared detailed reports on station performance for upper management review, supporting data-driven decision-making processes.
- Coordinated daily activities for smooth station functioning, ensuring optimal staff productivity.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Education
Bachelor of Science - Clinical Psychology
GIFT University
Gujranwala, Punjab, Pakistan 04.2001 -
High School Diploma -
BISE Gujranwala
Gujranwala, Punjab, Pakistan 04.2001 -
High School Diploma -
BISE Gujranwala
Gujranwala, Punjab, Pakistan 04.2001 -
Skills
- Handling Complaints
- Inventory and Stocking
- Creativity and Originality
- Merchandising operations
- Teamwork and Collaboration
- Task Prioritization
- Needs Assessment
- Resource Planning
- Work Area Inspection
- Staff Coaching and Training
- Employee Training
- Written Communication
- Team Building and Motivation
- Time Management
- Multitasking
Additional Information
- Honest, Passionate, Dedicated, Skilled, Master Trainer, Fire Safety Audits, Maintain state of alertness and response at station
- Post Traumatic Stress Management
Software
Emergency Management and Dispatch System
Statistical Package for Social Sciences
Certification
[Area of certification], [Company Name] - [Timeframe]
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of [Number] in the development of [Project name].
Interests
Volunteering
Social Work
Humanitarian Assistance
Timeline
[Area of certification], [Company Name] - [Timeframe]
04-2024
Station Coordinator
Punjab Emergency Service Department (Rescue1122)
02.2020 - Current
Bachelor of Science - Clinical Psychology
GIFT University
04.2001 -
High School Diploma -
BISE Gujranwala
04.2001 -
High School Diploma -
BISE Gujranwala
04.2001 -
[Area of certification] Training - [Timeframe]
Licensed [Job Title] - [Timeframe]
[Area of expertise] License - [Timeframe]
Certified [Job Title], [Company Name] - [Timeframe]
Similar Profiles
Asad IshfaqAsad Ishfaq
Firefighter at Punjab Emergency Service DepartmentFirefighter at Punjab Emergency Service Department
Waseem AkramWaseem Akram
Emergency Medical Technician at Punjab Emergency Services Department 1122 PakistanEmergency Medical Technician at Punjab Emergency Services Department 1122 Pakistan
Bincy ThomasBincy Thomas
Primary Emergency Medical Technician at Emergency And Public Safety Department, Abu Dhabi Civil Defense ServicePrimary Emergency Medical Technician at Emergency And Public Safety Department, Abu Dhabi Civil Defense Service