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RAHAT CHEEMA
Station Coordinator
Gujranwala, Punjab
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Station Coordinator position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
5
5
Certifications
4
4
Languages
Work History
Station Coordinator
Punjab Emergency Service Department (Rescue1122)
02.2020 - Current
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Researched issues to obtain appropriate answers to customer inquiries.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Conducted regular meetings with the team to discuss ongoing projects, address concerns, and share updates on progress towards goals.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Established cross-training programs that improved staff versatility and coverage during peak periods or absences.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Ensured compliance with safety regulations through regular inspections and corrective actions.
- Monitored performance metrics, identifying areas requiring improvement and implementing necessary changes.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Trained team members in successful strategies to meet operational and sales targets.
- Trained new employees on station policies, procedures, and best practices, fostering a culture of excellence.
- Streamlined station operations by implementing efficient scheduling and resource allocation.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Collaborated with management to develop strategies for improving service quality and efficiency.
- Evaluated employee performance regularly providing constructive feedback leading to improvements in job skills.
- Managed inventory levels and ordered supplies to maintain adequate stock while minimizing costs.
- Submitted reports to senior management to aid in business decision-making and planning.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prepared detailed reports on station performance for upper management review, supporting data-driven decision-making processes.
- Coordinated daily activities for smooth station functioning, ensuring optimal staff productivity.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Education
Bachelor of Science - Clinical Psychology
GIFT University
Gujranwala, Punjab, Pakistan 04.2001 -
High School Diploma -
BISE Gujranwala
Gujranwala, Punjab, Pakistan 04.2001 -
High School Diploma -
BISE Gujranwala
Gujranwala, Punjab, Pakistan 04.2001 -
Skills
- Handling Complaints
- Inventory and Stocking
- Creativity and Originality
- Merchandising operations
- Teamwork and Collaboration
- Task Prioritization
- Needs Assessment
- Resource Planning
- Work Area Inspection
- Staff Coaching and Training
- Employee Training
- Written Communication
- Team Building and Motivation
- Time Management
- Multitasking
Additional Information
- Honest, Passionate, Dedicated, Skilled, Master Trainer, Fire Safety Audits, Maintain state of alertness and response at station
- Post Traumatic Stress Management
Software
Emergency Management and Dispatch System
Statistical Package for Social Sciences
Certification
[Area of certification], [Company Name] - [Timeframe]
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of [Number] in the development of [Project name].
Interests
Volunteering
Social Work
Humanitarian Assistance
Timeline
[Area of certification], [Company Name] - [Timeframe]
04-2024
Station Coordinator
Punjab Emergency Service Department (Rescue1122)
02.2020 - Current
Bachelor of Science - Clinical Psychology
GIFT University
04.2001 -
High School Diploma -
BISE Gujranwala
04.2001 -
High School Diploma -
BISE Gujranwala
04.2001 -
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