Summary
Overview
Work History
Education
Skills
Certification
References
COMMUNITY DEVELOPMENT
TRAININGS / COURSES / SEMINARS / WORKSHOPS ATTENDED
Timeline
Generic
Rafique Ahmed Buller

Rafique Ahmed Buller

Zonal Incharge, NADRA
Nawabshah,SD

Summary

Rafique Ahmed Buller works across traditional boundaries in Information Technology, with a passion for listening and teaching and a focus on helping those who use technology in an organization work more productively and efficiently. His experience spans over nineteen years in all facets of Information Technology, across technical, administrative and operational environments. He is a technical manager, with hands-on expertise in infrastructure: computer servers, network technologies, data management, and the disciplines of creating facilities that power reliable and scalable applications. He has managed teams of systems engineers, database associates, network engineers, and end-user support specialists. Currently, Mr. Rafique Ahmed is associated with Benazir Income Support Programme, Ministry of Finance Government of Pakistan, in capacity of Deputy Director (Operations) Sindh Region with additional assignment of Divisional Director Shaheed Benazirabad Division. He had been associated with NADRA, Ministry of Interior, Government of Pakistan in capacity of Zonal Head. In addition to managing capable team of more than 150 professionals (Officers / officials), he also look after the different projects running in the jurisdiction area / geographical area of responsibility, and significantly increased the capacity of the delivering quality services at customer level. Prior to his position at Basis, Mr. Rafique Ahmed Buller worked for MovenPick, (International Chain) Hotel & Resort @ Yanbu, Kingdom of Saudi Arabia as IT Manager, Earlier, he managed Information Technology operations for The IBRAT Group of Publications, the largest circulated group of newspapers, Sindh Pakistan as IT Director. Mr. Buller is a lifelong learner, gaining successive proficiencies in Project Management, client-server environments, and Internet and cloud-based IT. His interest in science formed the initial core of his undergraduate education, but his focus on the human elements in business and the underlying connections with technology led him to broaden the scope of his studies, culminating in an undergraduate degree in Computer Technology from University of Sindh, Jamshoro, Pakistan, as well Masters degree in Computer Technology from the same University. Recently he has been awarded MS (Information Technology) Quaid-e-Awam University of Engineering, Science & Technology, Nawabshah. He maintains a vital interest in new technologies, and is active in the technology community.

Overview

23
23
years of professional experience
4
4
Certifications

Work History

Zonal Incharge

NADRA
03.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Director (HQ) Sindh Region / Deputy Director (Operations) Sindh Region

BISP, Regional Office Sindh
02.2018 - Current
  • The purpose of this role is to execute and implement the initiatives of the Department and ensure compliances through partner organizations and ensure strict compliance and transparent disbursement through field teams. To assist Director General in the development and implementation of the organization's strategic plans and policies, and to provide leadership and direction to the senior level officers and other field staff.
  • Benazir Income Support Programme(BISP), Ministry of Finance, Government of Pakistan: BISP is one of the largest social safety nets introduced in 2008, under the Government of Pakistan's National Social Protection strategy, which provides Unconditional Cash transfers (UCT) as a guaranteed level of minimum income support and also opportunities for human development to the poorest families, around 5.4 million families are beneficiaries of BISP UCT programme.
  • Execution of Initiatives of Department in line with vision of Government of Pakistan.
  • Ensure strict compliances and monitor the activities of partner organizations.
  • Ensure transparent disbursement and monitoring through Divisional Directors.
  • Responsible for the development and execution of the Organization’s technical strategy;
  • Provides leadership and administer the staff as well direction for field and technical staff, setting an effective agenda and ensuring performance goals are met and set;
  • Serves as a mentor, coach and guide to field staff, particularly with regards to the BISP strategy.
  • Represents the organization to the Foreign Donors, key stakeholders and partner Banks.
  • Liaoning and coordination with Provincial Government, stakeholder Banks, local administration as well as International organizations regarding implementation of initiatives in Sindh Province.

Director

BISP, Divisional Office Shaheed Benazirabad
10.2018 - 02.2022
  • The purpose of this role is to execute and implement the initiatives of the Department and ensure compliances through partner organizations and ensure strict compliance and transparent disbursement through field teams. To assist Director General in the development and implementation of the organization's strategic plans and policies, and to provide leadership and direction to the senior level officers and other field staff.
  • Benazir Income Support Programme(BISP), Ministry of Finance, Government of Pakistan: BISP is one of the largest social safety nets introduced in 2008, under the Government of Pakistan's National Social Protection strategy, which provides Unconditional Cash transfers (UCT) as a guaranteed level of minimum income support and also opportunities for human development to the poorest families, around 5.4 million families are beneficiaries of BISP UCT programme.
  • Execution of Initiatives of Department in line with vision of Government of Pakistan.
  • Ensure strict compliances and monitor the activities of partner organizations.
  • Ensure transparent disbursement and monitoring through field teams.
  • Responsible for the development and execution of the Organization’s technical strategy;
  • Provides leadership and administer the staff as well direction for field and technical staff, setting an effective agenda and ensuring performance goals are met and set;
  • Serves as a mentor, coach and guide to field staff, particularly with regards to the BISP strategy.
  • Represents the organization to the public, key stakeholders and partner organizations.
  • Liaoning and coordination with Provincial Government, stakeholder Banks, local administration as well as International organizations regarding implementation of initiatives in Sindh Province.

A/Director (Zonal Head) Re-Designated

NADRA, Zonal Head Office Shaheed Benazirabad
03.2012 - 02.2018
  • The purpose of this role is to support the Director General / Director in the development and implementation of the Foundation’s strategic plans and policies, and to provide leadership and direction to the senior level officers and other technical staff.
  • National Database & Registration Authority: NADRA is one of the leading System Integrators in the global identification sector and boasts extensive experience in designing, implementing and operating solutions for corporate and public sector clients. NADRA offers its clients a portfolio of customizable solutions for identification, e-governance and secure documents. NADRA has successfully implemented the Multi-Biometric National Identity Card & Multi-Biometric e-Passport solutions for Pakistan, Passport Issuing System for Kenya, Bangladesh High Security Driver’s License, and Civil Registration Management System for Sudan amongst other projects.
  • Manage Trainings to all DAUs, Officers and Staff.
  • Full delegated authority to act on behalf of the Director General / Director in prescribed jurisdiction.
  • Responsible for the development and execution of the Organization’s technical strategy;
  • Provides leadership and administer the staff as well direction for technical staff, setting an effective agenda and ensuring performance goals are met and set;
  • Serves as a mentor, coach and guide to senior staff, particularly with regards to the NADRA community and technology;
  • Represents the organization to the public, key stakeholders and business partners;
  • Provides guidance as per instructions by the Director General/Director, for deployment of various Projects i.e Watan Card, Pakistan Card, Benazir Card, Arms License in coordination with Local Government and other stack holders i.e. Banks, Security agencies etc.

Zonal Head / Deputy Manager

NADRA, Zone Shaheed Benazirabad
10.2009 - 02.2012
  • The purpose of this role is to support the executive director in the development and implementation of the Foundation’s strategic plans and policies, and to provide leadership and direction to the senior level officers and other technical staff.
  • Manage and Impart Trainings to all DAUs, Officers and Staff.
  • Full delegated authority to act on behalf of the General Manager / DGM in prescribed jurisdiction.
  • Responsible for the development and execution of the Organization’s technical strategy;
  • Provides leadership and administer the staff as well direction for technical staff, setting an effective agenda and ensuring performance goals are met and set;
  • Serves as a mentor, coach and guide to senior staff, particularly with regards to the NADRA community and technology;
  • Represents the organization to the public, key stakeholders and business partners;
  • Provides guidance as per instructions by the Director General/Director, for deployment of various Projects i.e Watan Card, Pakistan Card, Benazir Card, Arms License in coordination with Local Government and other stack holders i.e. Banks, Security agencies etc.

Manager

NADRA, Madinah Munawwarah
04.2007 - 10.2009
  • Imparted IT Trainings to all staff detailed at different locations of Kingdom of Saudi Arabia.
  • Served Pakistani expatriates in capacity of Manager NADRA under shelter Consulate General of Pakistan, Jeddah Kingdom of Saudi Arabia.
  • Full delegated authority to act on behalf of the General Manager / DGM in prescribed jurisdiction.
  • Responsible for the development and execution of the Organization’s technical strategy;
  • Improve customer service, perception, and satisfaction.
  • Reported to Provincial Head Quarter for Evaluation

System Engineer (T-4 / BPS-17)

NADRA
09.2002 - 04.2007
  • The IT Systems Engineer is responsible for all onsite service and support needs. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software.
  • To impart trainings to supporting and operational staff.
  • IT support relating to technical issues involving Microsoft’s core business applications, as well as virtual environments built on Microsoft & VMware.
  • Support services for Microsoft related technologies: Windows Server, Exchange, SQL etc.
  • Support services for HP related technologies: Servers, Storage, and Networking.
  • Implement and support disaster recovery solutions
  • Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security
  • Remote access solution implementation and support: VPN, Terminal Services.
  • System documentation to include system reviews and recommendations
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages

Education

M.S - Information Technology

Quaid-e-Awam University of Engineering, Science & Technology
Nawabshah, Sindh, Pakistan
01.2019

M.Sc - Computer Technology

University of Sindh
Jamshoro, Sindh, Pakistan
01.2001

B.Sc - Computer Technology

University of Sindh
Jamshoro, Sindh, Pakistan
01.1999

Diploma - Computer Science

Sindh Board of Technical Education
Karachi, Sindh, Pakistan
01.1993

Skills

Microsoft operating systems

Certification

Cisco CCNA

References

REFERENCES ARE AVAILABLE ON REQUEST

COMMUNITY DEVELOPMENT

President ROTARY Club Nawabshah (2017-18)., Member Rotary International District 3271.

TRAININGS / COURSES / SEMINARS / WORKSHOPS ATTENDED

  • Training on Project Management (24-28 November 2014) Organized by Lahore University of Management Sciences under Assessment & Strengthening Program (ASP-LUMS)
  • Project Management Professional (PMP) Certification Test Preparation Course (02-15 February 2013) by Smart Management Consultants.
  • Training course on NAS.NET Time Keeping Module, by HITS @ Kingdom of Saudi Arabia.(2009)
  • Training on “Operation Policies & Procedures” by NLDC (NADRA Learning & Development Centre) @ Regional Head Office Sukkur. (Feb. 2013)
  • 5-Days Training on “Disaster Preparedness & Response” jointly organized by The United Nations Pakistan and National Disaster Management Authority, Pakistan and PDMA Sindh. (24-28 March 2014)
  • Training on “Communication Skills” organized by HR Directorate NADRA HQ Islamabad-2011.
  • Participation in 39th H.M Khoja Annual Flower & Nawabshah Festival of Arts, Science and Culture for the year 2006. (2-5 March 2006)
  • Certificate Award in recognition of valuable contribution in 2005 towards Citizens’ Movement for women’s Leadership in Local Government by Aurat Publication & Information Service Foundation. (July 2006)
  • Certificate of appreciation on best performance in best new Rotarian during 2005-2006 by Rotary Club of Nawabshah District 3270 Pakistan/Afghanistan.
  • Acknowledgement certificate by Centre for Peace & Human Development CPHD-South Asia in recognition of services and significant role to develop communication linkages of CPHD to the various academic and civil society institutions in South Asia.
  • Acknowledgement certificate by The IBRAT Group of Publications, Hyderabad in recognition of IT services extended to Print Media Institutions and various companies in Networking, Database Management Systems and Web designing as a Consultant.
  • Participation in Workshop on Sindhi Web Publishing organized by IUCN-The World Conservation Union, Pakistan and SNDP in collaboration with Sindhi Language Authority (May 2001).
  • Participation in Workshop on Media & ICTs organized by IUCN-The World Conservation Union, Pakistan & SNDP @ Press Club Hyderabad. (April 2001)
  • Participated in Training Workshop on “Using Information Technology” at Sindh Development Studies Centre, University of Sindh Jamshoro; organized by SDSC & NGORC (NGO Resource Centre - A Project of Agha Khan Foundation.

Timeline

Zonal Incharge

NADRA
03.2022 - Current

Director

BISP, Divisional Office Shaheed Benazirabad
10.2018 - 02.2022

Director (HQ) Sindh Region / Deputy Director (Operations) Sindh Region

BISP, Regional Office Sindh
02.2018 - Current

A/Director (Zonal Head) Re-Designated

NADRA, Zonal Head Office Shaheed Benazirabad
03.2012 - 02.2018

Zonal Head / Deputy Manager

NADRA, Zone Shaheed Benazirabad
10.2009 - 02.2012

Manager

NADRA, Madinah Munawwarah
04.2007 - 10.2009

System Engineer (T-4 / BPS-17)

NADRA
09.2002 - 04.2007

M.Sc - Computer Technology

University of Sindh

B.Sc - Computer Technology

University of Sindh

Diploma - Computer Science

Sindh Board of Technical Education

M.S - Information Technology

Quaid-e-Awam University of Engineering, Science & Technology
Rafique Ahmed BullerZonal Incharge, NADRA