Dynamic and results-oriented professional with extensive experience at children hospital, where I enhanced client relationships and streamlined business operations. Excelled in team collaboration and computer skills, significantly contributing to a positive and efficient work environment. Demonstrated exceptional problem-solving abilities and a commitment to professionalism, driving project success and operational excellence.
Hi, I’m
Rafia Shahid
Summary
Overview
9
years of professional experience
Work History
Nourse
Assistant
12.2021 - Current
Job overview
Nourse
Assistant
10.2018 - 10.2021
Job overview
Nourse
Assistant
12.2015 - 10.2018
Job overview
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Greeted guests in with friendliness and professionalism.
Education
Universal Public High SchoolLahore
from Science
03.2009
University Overview
Skills
- Team Collaboration
- Fast Learner
- Computer Skills
- Verbal and written communication
- Data Entry
- Data Confidentiality
- Schedule and calendar management
- Support Services
- Meeting Support
- Time Management
- Workload Management
- Administrative tasks
- Project Coordination
- Meeting Scheduling
- Office Equipment Troubleshooting
- File Management
- Administrative duties
- Product and service knowledge
- Multi-Line Phone Systems
- File and Record Keeping
- Office Administration
- Document Control
- Document Preparation
- Operations Support
- Record preparation
- Calendar Management
- Report Generation
- Positive and professional
- Calm Demeanor
- Office oversight
- Documentation and filing
- Call reception
- Active Listening
- Organizational Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Problem-solving abilities
- Written Communication
- Analytical Skills
- Logistical Planning
- Interpersonal Skills
- Professionalism
Languages
English
Intermediate (B1)
Urdu
Advanced (C1)
Panjabi
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Assistant
Nourse
12.2021 - Current
Assistant
Nourse
10.2018 - 10.2021
Assistant
Nourse
12.2015 - 10.2018
Universal Public High School
from Science
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