Rafi Ullah
Peshawar,KPK
Summary
Skilled Technical Director with a forward-thinking mindset, industrious approach and 13 years in IT,Networks, Surveillance, Internet Services, Communication, Technical Sales, Specializing in working organization-wide to offer insightful technical expertise.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Technical Operations Manager
Crimson International
Peshawar,KPK
01.2020 - Current
- Developed forward-thinking solutions to expected technical issues.
- Identified resources needed to complete tasks, resolved issues with personnel and maintained deliverable estimates.
- Created presentations detailing actionable technical improvements to maximize resources.
- Set and administered budgets alongside leadership staff.
- Provided quality control to eliminate downtown and reduce corporate expenses.
- Verified stability, security and scalability of system architecture.
- Advised on project costs, concepts or design changes.
- Planned, implemented and integrated updated system-oriented projects.
- Defined technical integration strategy and developed integration plans.
- Led cross-functional teams in systems integration projects.
Technical Sales Manager
Dreams Network Engineer
Peshawar,KPK
05.2017 - 12.2019
- Led, coached and developed employees to achieve sales goals.
- Enhanced performance of sales workforce with creation of training programs.
- Resolved customer complaints regarding sales and service.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Directed and coordinated products, services and sales activities.
- Conducted market research and reported on competitors.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Determined price schedules and discount rates.
- Finished projects on time and within budget.
- Determined project scope, boundaries, time frame and possible complications to produce accurate estimates.
Network Planning Engineer
North Telecom ISP
Kabul
04.2016 - 04.2017
- Monitored system performance to promote network speed, availability and reliability.
- Corrected network faults and malfunctions to restore connectivity to individual users and entire facilities.
- Designed and implemented enterprise IP networking infrastructure according to clients' parameters.
- Provided mentoring, training and leadership for all IT department members.
- Supervised implementation project designed to improve system productivity.
- Recruited and developed new IT department team members.
- Created presentations detailing actionable technical improvements to maximize resources.
Project Engineer
Afghan cyber ISP
Kabul
02.2014 - 04.2017
- Maintained project schedule by monitoring project progress, coordinating activities and resolving problems.
- Interacted with clients to interpret needs and requirements.
- Supervised installation of materials and equipment for compliance with drawings and specifications.
- Modified and approved technical documentation according to customer specifications.
- Determined project schedule by studying project plan and specifications and calculating time requirements.
- Prioritized and delegated daily tasks for engineering project team members.
- Managed and planned continuous improvement programs to reduce labor and costs.
- Developed specifications for needed equipment for projects.
Consultant Engineer
Easy Connect ISP
Kabul
05.2015 - 02.2016
- Compiled documents and reports to present concepts, research and data analysis to clients.
- Maintained hardware and software for networks and assisted in installation and upgrade of servers.
- Managed and documented network systems and operational procedures.
- Monitored system performance to promote network speed, availability and reliability.
- Outlined work plans, assessed resources and determined timelines for projects.
Network Engineer
Afghan Cyber ISP
Kabul
11.2012 - 02.2014
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
- Monitored system performance to promote network speed, availability and reliability.
- Educated and trained personnel on new technologies.
- Performed preventive maintenance of networking hardware and related software.
- Analyzed system performance, network capacity and security and capacity.
- Coordinated hardware and software installations.
- Developed telecommunications disaster recovery plans to mitigate downtime.
- Planned, installed and maintained systems and performed repairs on malfunctioning systems.
- Triaged incoming support tickets, prioritizing requests based on severity and potential operational disruptions.
- Advised on project costs, concepts or design changes.
- Planned, implemented and integrated updated system-oriented projects.
Trainee Network Engineer
AGPR KP
Peshawar,KPK
08.2012 - 10.2012
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
- Monitored system performance to promote network speed, availability and reliability.
- Replaced faulty or damaged network hardware components to improve performance.
- Corrected network faults and malfunctions to restore connectivity to individual users and entire facilities.
- Assisted clients and employees by explaining how to properly use network equipment.
- Employed firewalls and VPNs to safeguard network security and block unauthorized access.
Trainee Engineer
WAPDA Pakistan
KPK
01.2012 - 03.2012
- Worked with senior personnel to troubleshoot and diagnose issues with equipment.
- Documented completed maintenance and repairs according to internal tracking and costing policies.
- Supplied production data to field operators, technicians, engineers and supervisors.
- Wrote documentation for project and disseminated to key stakeholders.
Internship Student
Mobilink Pakistan
DI Khan, KPK
07.2011 - 09.2011
- Worked well in team environment as well as independently.
- Worked with teams to support goals and build experience.
- Shadowed staff and learned advanced work.
- Learned tenets of professional office behavior and thoughtful collaboration.
- Helped staff members re-stock supplies and perform other administrative duties.
Education
Master of Science - Communications Systems Technology
University of Science & Technology
Peshawar, KPK10.2019
Bachelor of Science - Electrical, Electronics And Communications Engineering
University of Engineering And Technology
Abbotabad, KPK09.2012
HSSC - Science Education
Police Public School & College
Peshawar KPK06.2008
SSC - Science
Alkhair Model High School
Katlang Mardan, KPK03.2006
Skills
- Implementation Oversight
- Schedule Coordination
- Risk Management
- Microsoft Office
- Maintenance & Repair
- Data Management
- Reliable & Trustworthy
- Training & Development
- Flexible Schedule
- Relationship Building
- Organizational Skills
- Team Management
- Friendly, Positive Attitude
- Computer Skills
- Active Listening
- Critical Thinking
- Good Work Ethic
- Supervision & Leadership
- Problem Resolution
Languages
Urdu
First Language
English
Proficient
C2
Urdu
Proficient
C2
Persian
Upper Intermediate
B2
Hindi
Upper Intermediate
B2
Certification
- Cisco Certified Network Associate (CCNA)
- Mikrotik Certified Network Associate (MTCNA-2019)
- Mikrotik Certified Wireless Engineer (MTCWE-2019)
- Mikrotik Certified Routing Expert (MTCRE-2019)
- Dahua Video Surveillance System (DHA-VSS)
- Dahua Video Management System (DHA-VMS)
- Dahua Solution Designer Training (DHA-SDT)
- Dahua Transmission Infrastructure Training (DHA-TIT)
Additional Information
- D.O.B 7th Jan, 1990
- CNIC# 16101-0573831-5
- Address H#35D, Street#7 Police Housing Colony Nasir Bagh Road Peshawar
Timeline
Technical Operations Manager
Crimson International
01.2020 - Current
Technical Sales Manager
Dreams Network Engineer
05.2017 - 12.2019
Network Planning Engineer
North Telecom ISP
04.2016 - 04.2017
Consultant Engineer
Easy Connect ISP
05.2015 - 02.2016
Project Engineer
Afghan cyber ISP
02.2014 - 04.2017
Network Engineer
Afghan Cyber ISP
11.2012 - 02.2014
Trainee Network Engineer
AGPR KP
08.2012 - 10.2012
Trainee Engineer
WAPDA Pakistan
01.2012 - 03.2012
Internship Student
Mobilink Pakistan
07.2011 - 09.2011
Master of Science - Communications Systems Technology
University of Science & Technology
Bachelor of Science - Electrical, Electronics And Communications Engineering
University of Engineering And Technology
HSSC - Science Education
Police Public School & College
SSC - Science
Alkhair Model High School
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