Rafay Asad
Sialkot, Punjab,PB
Summary
Committed public servant displays sound judgment under pressure in life-threatening and emergency scenarios and situations. Watchful and diplomatic professional preserves public safety, fights crime and prevents loss of life. Recognized for heroic acts and police duty excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Junior User Support Officer
PRAL, FBR IT Wing Operations
Pakistan
01.2023 - Current
- Generate multiple M.I.S reports from PSW and WeBOC system as per requirement of Department/Collectorate.
- Provide end user support to Customs officers / officials regarding the operational issues of both PSW and WeBOC systems.
- Troubleshoot the operational issues of both PSW and WeBOC systems.
- Provide helpdesk type support to Importers, Exporters and Clearing Agents working on the port regarding issues related to clearance of Transit/Import / Export related GDs at any stage.
- Conduct training sessions/ to Customs officers / officials and Other stake holders on newly develop/deployed modules of WeBOC & PSW System software.
- Perform other related tasks as assigned by company.
Software Developer
VISUAL R
Lahore
05.2022 - 10.2022
- Compiling and assessing user feedback to improve software performance.
- Testing and deploying programs and applications.
- Troubleshooting,debugging,maintains, and improving existing software.
- Developing technical documentation to guide future software development projects.
Education
Master of Science - Computer Science
Virtual University
Sialkot, Punjab, PakistanMaster of Science - Computer Science
Superior University
Lahore, Punjab, Pakistan01.2022
Skills
- Work Coordination
- Report Writing
- Strategic Planning
- Innovation and Creativity
- SEO
- HTML5
- CSS
- PHP
- UI/UX
- Research Making
- Emotional Intelligence
Certification
- Cognitive Class.ai- SQL and Relational DataBase 101 Provided by Big Data University
- MongoDB- DataBase Basics
- MongoDB- For SQL Pros
Timeline
Junior User Support Officer
PRAL, FBR IT Wing Operations
01.2023 - Current
Software Developer
VISUAL R
05.2022 - 10.2022
Master of Science - Computer Science
Virtual University
Master of Science - Computer Science
Superior University