Summary
Overview
Work History
Education
Skills
Timeline
SoftwareDeveloper
Rabia  Salman

Rabia Salman

Call Centre Agent (Ph no.0337-0480898)
Lahore,Punjab

Summary

I am practical person with an amiable disposition and strong cultural values. Call center Analyst, responsible for Resolving problems by clarifying issues, researching and exploring answers and alternative solutions; and implementing solutions; and escalating unresolved problems. I believe I have good communication skills that would provide transparency and productivity in the organization.

CAREER OBJECTIVE

To work as a call center agent for an insurance company where my knowledge on insurance products , and ability to provide fast and accurate information would help the management in growing business.


Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work History

Customer Service Support Agent

Person
Lahore
09.2021 - 08.2023

KEY SKILLS

  • Adapt at working in a fast -paced environment
  • Fast accurate and have great attention to detail
  • Ability to learn new skills
  • Skilled in dealing with difficult customers
  • Flexible to work in any shift
  • Patient, excellent communication, listening and persuasion skills
  • Ability to speak and write in English language

WORK EXPERIENCE

  • Senior Teacher(Science and Computer)and Incharge of Science Department
  • Incharge of Social Science Society( Avalon High)


Education

Bachelor of Science - BSC Biochemistry

Punjab University
Lahore
09.2006 - 06.2008

Skills

Staff education and training

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Timeline

Customer Service Support Agent

Person
09.2021 - 08.2023

Bachelor of Science - BSC Biochemistry

Punjab University
09.2006 - 06.2008
Rabia SalmanCall Centre Agent (Ph no.0337-0480898)