Shopping, Movie, Adventure
Quratulain Adnan
Human Resource Specialist
Karachi
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
18
18
years of professional experience
7
7
years of post-secondary education
Work History
Human Resources Manager
HRPSP
Karachi
02.2021 - Current
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Processed employee claims involving performance issues and harassment.
- Devised hiring and recruitment policies for 3500-employee company
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset
Project Coordinator - Digital Financial Solutions
Jazz
Karachi
11.2020 - 01.2021
- Supervised more than 10 projects from project start through delivery by prioritizing needs and delegating assignments.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Maintained database and spreadsheets with accurate inventory and status.
- Reported regularly to managers on project budget, progress and technical problems.
Human Resource Consultant - Freelance
Self Employeed
Dubai
11.2013 - 01.2020
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Paid attention to detail while Answering over 200 calls per day
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated creativity and resourcefulness through development of innovative solutions.
Team Leader - Mobile Finance Services
JAZZ
Karachi
09.2005 - 10.2013
- Mentored and guided team of 25 employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Customer Services Representative
JAZZ
Karachi
09.2005 - 08.2011
- Discussed financial options with clients and provided informed suggestions.
- Met with members to understand goals and recommend solutions to fit specific needs.
- Utilized Product resources to seek out Best sellers and match with buyers.
- Compiled and analyzed data to determine approaches to improve sales up to 60%
Education
MBA - Human Resources Management
Hamdard University
Karachi Pakistan 01.2003 - 12.2005
B.Com - Ecommerce
Karachi University
Karachi Pakistan 01.2000 - 12.2002
Diploma in Information Technology - IT
Sindh Technical Board
Karachi Pakistan 01.2000 - 02.2001
Skills
Succession planner
undefinedInterests
Passionate to Explore Natures Beauty by visiting different places and enjoying there cultural foods
Shopping can never make me tired
Watching life surviving movies with family along with popcorns has no Match to any other Entertainment
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You often meet your fate on the road you take to avoid it.
French proverb
Timeline
Human Resources Manager
HRPSP
02.2021 - Current
Project Coordinator - Digital Financial Solutions
Jazz
11.2020 - 01.2021
Human Resource Consultant - Freelance
Self Employeed
11.2013 - 01.2020
Team Leader - Mobile Finance Services
JAZZ
09.2005 - 10.2013
Customer Services Representative
JAZZ
09.2005 - 08.2011
MBA - Human Resources Management
Hamdard University
01.2003 - 12.2005
B.Com - Ecommerce
Karachi University
01.2000 - 12.2002
Diploma in Information Technology - IT
Sindh Technical Board
01.2000 - 02.2001
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