Reverse Engineering
Qasim Javed
Project Manager
Dubai, UAE - +923330440266
Risk comes from not knowing what you are doing.
Warren Buffett
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assist senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Project Manager
FunFits Technologies Pvt
Lahore
02.2022 - Current
- Plan and manage game development projects, creating project schedules, budgets, and coordinating work of designers, programmers, artists, and other team members.
- Ensure project quality and communicate with stakeholders
- Developed and implemented strategic project plans to meet business objectives.
- Lead and motivate team members effectively to meet project goals.
- Strong collaboration with cross-functional teams.
- Launching a digital marketing Ad campaigns through Keyword Research, Creative Excellence Strategies, Type of Campaigns( installs, first open, TROAS, In app action value), Setting up Budget, tCPI. Monitoring and optimization to maximize ROI
- Create comprehensive marketing and promotion strategy that effectively showcases unique features and elements of our product.
- Integration of Ad Networks, Ad format selection and target audience, Ad performance analysis and its optimization techniques. Ads Mediation Strategies and Implementation ( Admob, Unity, Meta, Applovin etc)
- Diversify our portfolio by developing games in different genres, targeting different age groups, and expanding into new markets to reach wider audience.
- User Data Analysis to identify areas of improvement.
Manager (Data Analytics & GPON)
Etisalat Group - PTCL - Pakistan Telecommunication Company Limited
Lahore
12.2021 - 01.2022
- Formulate schedules to track significant dates, projects, sales, and revenue targets
- Responsible for troubleshooting all systems related issues with business operation team
- Established and optimized schedules to keep coverage and service in line with forecasted demands
- Determine, analyze, and improve region's strategic goals
- Manage all types of corporate links deployment, feasibility, and complaints
- Responsible for Preparing data analysis and presentations for higher management to monitor regional performance
- Manage all regional procurement processes of GPON, xDSL, IPTV in SAP
- Facilitate BO teams by providing exchange-wise data analysis from BI and MicroStrategy to improve monthly KPIs
- Exchange-wise monthly goal setting of services KPIs and sales targets of BO teams
- Conduct market analysis of internet user for launching different promo packages to boost gross sales
- Liaising with technical and SDC team for MSAG Expansion, port optimization, TDM to NGN Conversion, and GPON deployment
Assistant Business Manager
Etisalat Group - PTCL - Pakistan Telecommunication Company Limited
Lahore
08.2017 - 12.2021
- Responsible for Surveying, testing, fault identifications, preparation of preventive estimates and execution of work after sanction of preventive estimates as per BoQs
- Mentored 12-member sales team in applying effective sales techniques and delivering top-notch customer service
- Ensured periodic training of all field staff on quality of installation and fault rectification
- Designed L-14 diagrams and managed deployments of both GPON and xDSL services
- Testing of newly commissioned OSP network
- Ensured Completion of Sales & revenue Targets
- Categorized DSL faults according to customer segmentation and give high priority to platinum and Gold Customers
- Orchestrated with SE Exchange buildings and controlling of exchanges administratively and Co- Coordination with Regional/ Zonal Offices.
Remote Support Engineer
Continental Tech Support
Paris
09.2016 - 05.2017
- Lahore
- Appointed to lead and monitor group of engineers responsible for quality control, support, and inspection of installed electrical components
- Email handling and Customer support
- Tailored communication to meet customer needs in efficient and exemplary manner
- Increased quality control and established new ways to improve customer service
- Provided technical support to users in 24/7 uptime environment, often working double shifts to accommodate time zones
Service Engineer
Ericsson
Lahore
08.2012 - 08.2016
- Responsible for managing smooth operations for BSS of Warid Telecom
- Responsible for troubleshooting end-to-end connectivity regarding LTE Communication, GSM Nodes and GPRS Connectivity
- Responsible for escalating critical and major alarms in BSS, and generating trouble tickets
- Responsible for managing services for Warid Telecom
- 4G LTE Services
- 2G Services (Voice)
- 2G Services (Data)
- Worked cross-functionally within organization and external partners, integrators, and vendors
Education
Master of Business Administration - Marketing
12.2020 - 12.2022
BS (Electrical Engineering) - Telecommunications
08.2012 - 08.2016
Skills
Microsoft Office (Word, Excel, Powerpoint)
undefinedAccomplishments
- Accomplished sales goals and boosted revenue of Rural Lahore by 3.3M through product knowledge and customer relationship management in 2020
- Awarded with employee of the year (2019), with highest sales growth in Central Telecom Region (CTR)
- Increased revenue by 12% through rehabilitation of access network and deploying GPON services in 2019
- Controlled Churn Ratio by 13% and expanded network to increase customer base using market segmentation approach in 2019
- Successfully increased customer base to 18% in Raiwind, 2018
- Managed to reduce customer churn by 12% using collected data to perform a forecast analysis
- Successfully automated Network Trouble Ticket (NTT) software using Python in Ericsson, resulting in a 50% increase in efficiency
- Developed System Dashboard in C# for CTS (Continental Tech Support Paris), resulting in a 40% increase in efficiency
Interests
Martial Arts
Football
Training
- CRM - SIEBEL MAXIMO Application
- GPON (Gigabit Passive Optical Networks) Technology
- NOKIA MOTIVE Network Analyzer (NA-Copper and NA-Fiber)
- Dashboard Reporting with Excel
- Uplifting Business Services
- Next Generation Business Leaders
- Customer Churn Control Methods
- Customer Satisfaction and Delight
- Huawei Enterprise WLAN Training Camp
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Project Manager - FunFits Technologies Pvt
02.2022 - Current
Manager (Data Analytics & GPON) - Etisalat Group - PTCL - Pakistan Telecommunication Company Limited
12.2021 - 01.2022
PUNJAB UNIVERSITY – Institute of Business Administration - Master of Business Administration, Marketing
12.2020 - 12.2022
Assistant Business Manager - Etisalat Group - PTCL - Pakistan Telecommunication Company Limited
08.2017 - 12.2021
Remote Support Engineer - Continental Tech Support
09.2016 - 05.2017
FAST-NUCES - BS (Electrical Engineering) , Telecommunications
08.2012 - 08.2016
Service Engineer - Ericsson
08.2012 - 08.2016