Prateek Sangwan
Shift Supervisor
London,Ontario
Summary
Accomplished Shift Supervisor at Domino's Pizza, adept in staff management and workplace safety, significantly enhancing operational efficiency. Skilled in inventory control and customer-oriented service, my leadership at Walmart and Advance Security Services streamlined processes, improved satisfaction rates, and fostered a culture of accountability. Expertise in training and mentoring underpins my track record of success.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Domino's Pizza
08.2023 - Current
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
Asset Protection Associate
Walmart
09.2022 - Current
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports outlining activities and results.
- Prevented unauthorized access to sensitive areas by managing key control systems and maintaining strict adherence to security protocols.
- Checked CCTV for evidence of shoplifting.
- Promoted a culture of accountability among employees through regular performance evaluations focused on asset protection metrics.
Security Supervisor
Advance Security Services
04.2022 - 12.2022
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Recorded incident reports with detailed accounts of occurrences.
- Conducted regular patrols of facility to detect and deter security threats.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Mobile Patrolling Supervisor
Signal 88 Security
05.2021 - 11.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Machine Operator
Postmedia Ltd.
07.2020 - 11.2020
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Maintained equipment performance by lubricating and cleaning components.
Operation Executive
Girnarsoft Pvt Ltd.
07.2019 - 12.2019
- Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
- Maintained a safe working environment by enforcing strict adherence to health and safety guidelines.
- Coordinated logistics activities, ensuring timely delivery of products and services to clients.
- Improved customer satisfaction rates through timely communication and effective issue resolution.
Backend Executive
Pisces EServices Ltd.
09.2018 - 03.2019
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
Diploma - Operations
Fanshawe College
London, Ontario 04.2001 -
Diploma - Marketing
Fanshawe College
London, Ontario 04.2001 -
Skills
Customer-Oriented
Inventory Control
Training and mentoring
Schedule Management
Staff Management
Workplace Safety
Safety awareness
Employee Training
Timeline
Shift Supervisor
Domino's Pizza
08.2023 - Current
Asset Protection Associate
Walmart
09.2022 - Current
Security Supervisor
Advance Security Services
04.2022 - 12.2022
Mobile Patrolling Supervisor
Signal 88 Security
05.2021 - 11.2022
Machine Operator
Postmedia Ltd.
07.2020 - 11.2020
Operation Executive
Girnarsoft Pvt Ltd.
07.2019 - 12.2019
Backend Executive
Pisces EServices Ltd.
09.2018 - 03.2019
Diploma - Operations
Fanshawe College
04.2001 -
Diploma - Marketing
Fanshawe College
04.2001 -
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