Summary
Overview
Work History
Education
Skills
Work Availability
Accomplishments
Timeline
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Owais Ur Rehman

Karachi,SD

Summary

Dedicated and highly motivated professional with extensive experience in diverse roles across multiple industries. Demonstrates exceptional ability to manage projects, optimize processes, and drive results in fast-paced environments. Possesses strong analytical, communication, and problem-solving skills, with a proven track record of delivering high-quality work. Committed to continuous improvement and excellence in all professional endeavors. Seeking to contribute my expertise and enthusiasm to a dynamic team in a growth-oriented organization. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Virtual Assistant

Digital Marketing agencies
03.2020 - 06.2024
  • Served as Virtual Assistant and Appointment Setter for various digital marketing agencies across multiple industries, including real estate, health and fitness, business coaching, and solar
  • Successfully booked appointments for clients using social media platforms, enhancing client engagement and conversion rates
  • Managed social media profiles for clients, improving their online presence and brand visibility
  • Tailored social media strategies to fit unique needs of each industry, resulting in increased client satisfaction and business growth
  • Streamlined appointment-setting processes, leading to more efficient scheduling and time management for clients.
  • Managed CRM input, exports, and clean-up.
  • Optimized workflow efficiency by creating comprehensive reports to track project progress and milestones.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality ofservice.

Supply Chain Assistant

Oaks Pakistan
01.2019 - 03.2020
  • Managed demand and supply tracking for Oaks Pakistan, a leading clothing manufacturing brand, using Excel for precise inventory management
  • Monitored warehouse stock levels, identifying low-stock items and creating replenishment lists to maintain optimal inventory
  • Improved inventory accuracy, ensuring timely restocking and minimizing stockouts
  • Addressed and resolved customer complaints, enhancing customer satisfaction and loyalty
  • Effectively communicated customer queries to relevant departments, ensuring prompt and appropriate responses.
  • Supervised 8 staff members tasked with handling materials management, planning, purchasing, and customer service duties.
  • Enhanced customer satisfaction through timely and accurate delivery of products, ensuring proper handling and packaging.
  • Acted as a liaison between sales, customer service, and operations teams to ensure seamless communication and timely resolution of issues that could impact supply chain performance.
  • Oversaw demand planning, purchasing, and logistics.

Supervisor

Dubai center
01.2017 - 12.2018
  • Supervised operations at Dubai center with Union of Market, ensuring efficient management and workflow
  • Addressed and resolved queries and concerns of market employees, enhancing their work experience and satisfaction
  • Managed mall operations, implementing strategies to ensure smooth and continuous processes
  • Improved coordination among market teams, fostering a collaborative work environment
  • Streamlined operational procedures, contributing to overall efficiency and success of the market and mall.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Achieved results by working with staff to meet established targets.
  • Solicited customer feedback to identify and improve on areas of weakness.

Accountant

Wahid Trader
04.2015 - 02.2016
  • Managed financial operations at Wahid Traders, ensuring accuracy and efficiency in all transactions
  • Prepared detailed reports on inflow and outflow of business finances, providing clear insights for decision-making
  • Oversaw banking transactions, ensuring timely and accurate processing
  • Enhanced financial record-keeping systems to improve data integrity and accessibility
  • Contributed to streamlining financial processes, resulting in more efficient business operations.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Gathered financial information, prepared documents, and closed books.
  • Collected and reported monthly expense variances and explanations.

Education

B.A (General Science) -

Allama Iqbal Open University
Karachi, SD
2018

D.Com -

Government College of Commerce
Peshawar, KP
2010

Matric -

Frontier Children's Academy
Peshawar, KP
01.2008

Skills

  • Microsoft Office
  • Time Management
  • Ability to Multitask
  • Ability to Work Under Pressure
  • Computer Skills
  • Communication Skills
  • Interpersonal Skills
  • Marketing Skills
  • Negotiation
  • Administrative assistance

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Supervised team of 8 staff members.
  • Achieved Results by completing Tasks with accuracy and efficiency.
  • Collaborated with team of 4 in the development of a Program.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
  • Scheduling - Organized technician schedule for customer jobs.
  • Inventory Management - Managed inventory and office budgeting for supplies for busy office of 3.
  • Managed inventory and office budgeting for supplies for busy office of employees.
  • Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
  • Resolved product issue through consumer testing.
  • Data Entry - Reviewed and updated client correspondence files and scheduling database.

Timeline

Virtual Assistant

Digital Marketing agencies
03.2020 - 06.2024

Supply Chain Assistant

Oaks Pakistan
01.2019 - 03.2020

Supervisor

Dubai center
01.2017 - 12.2018

Accountant

Wahid Trader
04.2015 - 02.2016

B.A (General Science) -

Allama Iqbal Open University

D.Com -

Government College of Commerce

Matric -

Frontier Children's Academy
Owais Ur Rehman