Summary
Overview
Work History
Education
Skills
Languagecommand
Personal Information
Certification
Timeline
Generic
OMESH KUMAR

OMESH KUMAR

Karachi

Summary

To get career oriented position in an organization that could provide an opportunity for learning and professional progression all the way through incorporated team along with encouraging and participate management style.

Overview

23
23
years of professional experience
1
1
Certification

Work History

GM Operations

GHALIB (MULTI CUISINE)
04.2022 - Current

Operation Manager

NEW YORK COFFEE PAKISTAN
10.2015 - 04.2022
  • Staff Barista Training and FOH, BOH Training
  • Train and prepare partners to demonstrate entire New York Coffee customers service standards, menu knowledge, skills and operating standards
  • Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers
  • Active on daily reporting to upper management & head office by email or other communication tools
  • Controlling the cost of food & beverages by manual food management & actual from daily product mix Report
  • Active role in inventories management, juggling inventories, ordering food quantities and preventing stock in out
  • Motivating the team members and sales members to get the good business and give the good service to customers
  • Provide New York Coffee 'Service Experience' constantly for each customer
  • Ensure that each customer receives outstanding service by providing a friendly environment, which include greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service

RESTAURANT MANAGER

STARBUCKS COFFEE Dubai (UAE) (M.H. ALSHAYA Co L.L.C)
03.2012 - 09.2015
  • Working as a Branch Manager for Starbucks coffee, Dubai Airport
  • Preparing daily staff rotation & weekly schedule according to the business need
  • Daily ordering for the food items according to par levels & weekly ordering for food & nonfood items from warehouse
  • Train and prepare partners to demonstrate entire Starbucks customers service standards, menu knowledge, skills and operating standards
  • Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers
  • Active on daily reporting to upper management & head office by email or other communication tools
  • Controlling the cost of food & beverages by manual food management & actual from daily product mix Report
  • Active role in inventories management, juggling inventories, ordering food quantities and preventing stock in out
  • Motivating the team members and sales members to get the good business and give the good service to customers
  • Provide Starbucks 'Service Experience' constantly for each customer
  • Ensure that each customer receives outstanding service by providing a friendly environment, which include greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service

RESTAURANT MANAGER

ARIZONA GRILL RNBT (PVT) LTD FINE DINE-IN RESTAURANT
01.2008 - 03.2013
  • Manage whole restaurant B.O.H & F.O.H
  • Maintain all procedure & recipe in kitchen & front
  • Prepare and train new employees on the new menu, standard, procedures & guest service
  • All monthly sales, inventory, payroll, petty cash & Staff scheduling
  • Responsible for the preparation in the bar coffees & cocktails making procedure
  • Preparing duty rotation week by week & Assigning duties for opening & closing shifts
  • Daily sales reports updating to head office on a daily basis
  • Serving & guest receiving when are short of staff
  • Daily sales feeding on the system in after the closing shift by shift

RESTAURANT MANAGER

THE ELBOW ROOM FINE DINE-IN RESTAURANT
08.2007 - 01.2008
  • Opening as a manager of the restaurant
  • Prepare and train new employees on the new menu, standards, procedures & guest service
  • Active role in inventories management, juggling inventories, ordering food quantities and preventing stock in out
  • All monthly sales, inventory, payroll, petty cash & scheduling
  • To guarantee that all the daily, weekly and periodic figures and documentation are completed up to the standard lay down by the department

RESTAURANT MANAGER

CAFÉ BARBARA FOOD & BEVERAGES CO. (PVT) LTD.
06.2006 - 07.2007
  • Opening as an H
  • Barista
  • Trained new baristas on the all new bar recipes & standards
  • Responsible for the preparation of the whole bar hot & cold beverage stations & recipe
  • Opening bar stocking & closing inventory on daily routine
  • Preparing duty rotation week by week & assigning duties for opening shift & closing
  • Active role in inventories management, juggling inventories, ordering food quantities and preventing stock in out
  • To guarantee that all the daily, weekly and periodic figures and documentation are completed up to the standard lay down by the department
  • Daily sales reports updating to head office on a daily basis

SHIFT MANAGER

COSTA COFFEE GERRY’S MMI (PVT) LTD.
08.2005 - 05.2006
  • Responsible for cash till
  • Joining as a (Barista + Cashier)
  • Responsibilities for bar coffee making hot & cold beverages & cash till operating
  • Opening bar stocking & closing inventory on daily routine
  • Daily sales feeding on the system in after closing
  • Active role in inventories management, juggling inventories, ordering food quantities and preventing stock in out on daily, weekly & monthly bases
  • Daily opening & closing duties, staff schedule & rotation on a weekly basis

CASHIER

NANDO’S PAKISTAN (PVT) LTD.
01.2002 - 08.2005
  • Joining as a kitchen asst
  • Making vegetables prep, cutting, grilling, and frying & kitchen coordination
  • Maintain temperature log sheet in every shift
  • Responsible for cash till
  • Communicate between all cashiers & managers
  • Order taking on telephone for the take away customers & dealing with a walk in customers also
  • All kitchen procedure for food & equipment’s temperature
  • Serving & guest receiving when are short of staff

Education

Intermediate -

SSAT degree College

Matriculation -

Y.M.C.A Secondary School

Skills

  • Coffees (Cold Brewsta, Drip Coffee, V-60, CEMEX, Siphon, Aero press)
  • Barista & barista trainer
  • Food Photography
  • Blogging
  • Event Management
  • MS Office 2000
  • MS Word
  • Excel
  • Power Point
  • Internet Explorer
  • Emailing
  • Strategic Planning
  • Efficient multi-tasker
  • Change Implementation
  • Team training and development
  • Staff Training
  • Schedule Management
  • Consistently meet goals
  • Expense Control
  • Staff Management
  • Recruitment
  • Motivation
  • Training and coaching
  • Total Quality Management
  • Staff Motivation
  • Employee Scheduling
  • Team Player
  • Time Management
  • Team Leadership
  • Problem Resolution
  • Customer Relations
  • Staff training/development
  • Training and Development
  • Inventory Control
  • Staff Supervision
  • Staffing
  • Cost analysis and savings

Languagecommand

  • English
  • Urdu
  • Gujarati

Personal Information

  • Domicile: Karachi (Sindh)
  • NIC Number: 42301-3563118-7
  • Father's Name: Chaman Daya Parmar
  • Date of Birth: 01/31/85
  • Nationality: Pakistani
  • Marital Status: Married

Certification


  • SFA Training Certified ( Ghalib Restaurant) 2024
  • ISO 22000 ( Ghalib Restaurant) 2023
  • Barista Trainer Certified (Starbucks Coffee) UAE 2013
  • Barista Cerified (Starbucks Coffee) UAE 2013
  • First Aid Certified (Starbucks Coffee) UAE 2013
  • Fire Fighting Training Certified (Starbucks Coffee)UAE 2013

Timeline

GM Operations

GHALIB (MULTI CUISINE)
04.2022 - Current

Operation Manager

NEW YORK COFFEE PAKISTAN
10.2015 - 04.2022

RESTAURANT MANAGER

STARBUCKS COFFEE Dubai (UAE) (M.H. ALSHAYA Co L.L.C)
03.2012 - 09.2015

RESTAURANT MANAGER

ARIZONA GRILL RNBT (PVT) LTD FINE DINE-IN RESTAURANT
01.2008 - 03.2013

RESTAURANT MANAGER

THE ELBOW ROOM FINE DINE-IN RESTAURANT
08.2007 - 01.2008

RESTAURANT MANAGER

CAFÉ BARBARA FOOD & BEVERAGES CO. (PVT) LTD.
06.2006 - 07.2007

SHIFT MANAGER

COSTA COFFEE GERRY’S MMI (PVT) LTD.
08.2005 - 05.2006

CASHIER

NANDO’S PAKISTAN (PVT) LTD.
01.2002 - 08.2005

Matriculation -

Y.M.C.A Secondary School

Intermediate -

SSAT degree College

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OMESH KUMAR