Nouman Shakeel
Safety Officer
Lahore, Punjab,PB
Summary
Certified in Occupational Health and Safety (NEBOSH and IOSH) with comprehensive training in safety regulations, risk assessments, and workplace safety best practices. Skilled in identifying hazards, conducting safety audits, and ensuring compliance with safety standards. Eager to apply my training and develop practical experience as a Safety Officer, committed to fostering a safe and compliant work environment.
Overview
1
1
year of professional experience
Work History
Customer Support Specialist
Mindbridge Private
07.2021 - 08.2022
- Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Utilized CRM systems effectively to track customer interactions, document detailed case notes, and access relevant account information quickly when needed.
- Explained Technical Information in clear terms to non-technical individuals to promote better understanding.
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
Education
O-Levels - Sciences
St. Anthony's High School
Lahore, Punjab, Pakistan 04.2001 -
A-Levels - Business
St.Anthony's High School
Lahore, Pakistan 04.2001 -
Safety Officer - Occupational Health And Safety
Descon Technical Instituite
Lahore, Pakistan 04.2001 -
IOSH - MS - UK - Managing Safely
Descon Technical Instituite
Lahore, Pakistan 04.2001 -
NEBOSH - UK - Occupational Health And Safety
Descon Technical Institute
Lahore, Pakistan 04.2001 -
Skills
- HSE Compliance
- Corrective action planning
- Workplace inspections
- Safety and compliance inspections
- Occupational health hazards
- Risk Assessment
- Incident Investigation
- Safety SOP Implementation
- Safety Training
- Process Improvement
Timeline
Customer Support Specialist
Mindbridge Private
07.2021 - 08.2022
O-Levels - Sciences
St. Anthony's High School
04.2001 -
A-Levels - Business
St.Anthony's High School
04.2001 -
Safety Officer - Occupational Health And Safety
Descon Technical Instituite
04.2001 -
IOSH - MS - UK - Managing Safely
Descon Technical Instituite
04.2001 -
NEBOSH - UK - Occupational Health And Safety
Descon Technical Institute
04.2001 -
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