NOSHABA SEHR
Rawalpindi
Summary
Experienced and results-driven medical billing professional with over 3.5 years of expertise in the U.S. healthcare revenue cycle industry. I began my career at CareCloud (formerly MTBC) as an Account Manager, gaining hands-on experience in billing operations, client relationship management, and insurance claims processing. Currently, I serve as a Team Lead Billing at PRG Pakistan, where I manage a team of billing specialists and oversee complete AR operations. I have a strong command of denial management, payer compliance, and process optimization, with a consistent record of performance-based promotions and leadership.
- Over 3.5 years of experience in medical billing and accounts receivable management.
- Proven ability to lead and manage remote teams, delegate tasks, and monitor performance.
- Skilled in claim submission, payment posting, denial resolution, and appeals processes.
- Successfully reduced A/R days and improved cash flow through proactive follow-ups and process improvements.
- Proficient in RCM tools, EHR systems, and payer-specific billing guidelines.
- Strong communication and collaboration skills with clients, internal departments, and insurance payers.
- Experienced in training new staff and implementing quality control procedures.
- Deep understanding of HIPAA compliance, billing codes (CPT, ICD-10), and payer regulations.
- Track record of delivering accurate results while working independently in remote settings.
- Committed to maintaining high levels of productivity, accuracy, and team efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
AR Billing Team Lead
Physician Revenue Group
11.2023 - Current
I joined PRG Pakistan in November 2023 as a Senior Billing Executive, continuing my career in the medical billing industry. In this role, I was responsible for managing complex billing tasks, submitting claims, and addressing denials to support efficient revenue cycle operations. Due to my consistent performance and dedication, I was promoted to Team Lead Billing in June 2024. Since then, I have been serving in this leadership role for 1.2 years.
As an AR Billing Team Lead, I oversee the full accounts receivable process, ensuring timely and accurate claim submissions, payment postings, and follow-ups on unpaid or denied claims. I ensure adherence to payer-specific guidelines and compliance requirements. Additionally, I lead a team of billing specialists—assigning tasks, mentoring new team members, and monitoring daily performance. I also coordinate closely with clients and internal departments to resolve complex billing issues. My primary focus is on improving cash flow, reducing A/R days, and maintaining high accuracy and productivity across the team.
Account Manager Operations
CareCloud MTBC
03.2022 - 11.2023
- I began my career in medical billing at CareCloud (formerly MTBC) in June 2022, where I worked as an Account Manager. During my time there, I gained valuable experience managing healthcare provider accounts, overseeing billing processes, and ensuring timely claim submissions and reimbursements. My role involved close coordination with clients and internal teams to resolve billing issues and improve revenue cycle efficiency. This position provided me with a strong foundation in medical billing practices and client relationship management. I left MTBC in November 2023 to pursue a better opportunity for professional growth.
Education
Masters in B ED -
Allama Iqbal Open University
01.2022
Bachelors in BS - Botany
University of Poonch
01.2020
Skills
- Accounts Receivable (A/R) Management
- Medical Billing & Coding (CPT, ICD-10, HCPCS)
- Denial Management & Appeals Resolution
- Revenue Cycle Optimization
- Team Leadership & Performance Monitoring
- Claim Submission & Insurance Follow-up
- Client Communication & Issue Resolution
- A/R Aging Analysis & Cash Flow Improvement
- HIPAA Compliance & Healthcare Regulations
- Problem Solving & Critical Thinking
- Training & Mentoring Billing Staff
- Time Management & Task Prioritization
- MS Excel Pivot Tables & Charts
- MS Word Document Formatting & Styling
Certification
HIPAA Certified AR Billing Team Lead at PRG Pakistan with a strong understanding of healthcare privacy and security regulations. Successfully passed the HIPAA compliance test, demonstrating a commitment to maintaining patient data confidentiality and ensuring full compliance with healthcare laws and standards.
- Certified [AR Billing Team Lead], [PRG Pakistan]
LANGUAGE
Punjabi
Professional Working
English
Full Professional
Urdu
Native or Bilingual
Hobbies & Interests
- Problem-Solving Puzzles & Brain Games – Enhances attention to detail and analytical thinking.
- Reading Healthcare & Industry Articles – Keeps me updated with medical billing trends and compliance changes.
- Team Collaboration in Online Communities – Engages in knowledge-sharing and remote teamwork improvement.
- Learning New Tools & Software – Passionate about exploring healthcare tech and billing systems.
- Time Management Challenges & Planning – Enjoys organizing schedules and improving productivity.
- Volunteering for Health Awareness Events – Contributes to community wellness and professional purpose.
- Watching Medical Dramas & Documentaries – Combines interest in healthcare with relaxation.
Timeline
AR Billing Team Lead
Physician Revenue Group
11.2023 - Current
Account Manager Operations
CareCloud MTBC
03.2022 - 11.2023
Bachelors in BS - Botany
University of Poonch
Masters in B ED -
Allama Iqbal Open University
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