NOOR HABIB
Relationship Manager Transaction Banking
Karachi
Summary
Experienced with building and sustaining strong client relationships. Utilizes effective communication and problem-solving skills to address client needs and ensure satisfaction. Track record of managing diverse portfolios and achieving client loyalty through strategic relationship management.
Overview
12
12
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Relationship Manager Transaction Banking
JS Bank
09.2025 - Current
- Manage and develop relationships with corporate clients to understand their transaction banking needs.
- Provide tailored banking solutions including cash management, payment services, trade finance, and liquidity management.
- Coordinate with internal teams to ensure smooth onboarding and ongoing support for transaction banking products.
- Monitor client accounts to identify cross-selling opportunities and enhance client satisfaction.
- Act as a key point of contact for clients, resolving queries and ensuring timely issue resolution.
- Collaborate with credit and risk teams to assess client requirements and ensure compliance with banking regulations.
- Conduct market research and competitor analysis to identify new business opportunities.
Implementation Team Manager
Bank Alfalah
05.2025 - 09.2025
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Led employee relations through effective communication, coaching, training, and development.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
Senior Corporate Associate (South Employee Banking)
Bank Alfalah
10.2021 - 05.2025
- Dealing Corporate Clients.
- Communicate accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.
- Maintaining excel sheet to track the provided data by company.
- Also following the companies about their employees payroll.
- Served as a liaison between departments, facilitating clear communication channels to promote seamless project execution.
Senior Priority Client Agent
Standard Chartered Bank
10.2017 - 09.2021
- Dealing with only priority client under the individual priority helpline i.e. 111-772-723
- Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.
- Reinforced established quality control standards and followed procedures for optimal customer interactions.
- Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- 30% of sale of banking product also included in services
- Performed initial client assessment and analysis to begin research process.
Accountant (HR)
ZEAL PUBLIC SCHOOL
04.2014 - 10.2017
- Making payroll of the employees.
- Making cash book.
- Dealing Board Members for the Exam.
- Handled day-to-day accounting processes to drive financial accuracy.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
Education
Bachelor of Commerce - undefined
Accounting Karachi University
Karachi, SindhMBA - Finance
PAF-KIET
Karachi, SindhINTERMEDIATE - Science
Government College for Men
Karachi, PakistanMATRICULATION - Science
Board of secondary education
Karachi, SindhSkills
SDRS
MISYS / C400
IRIS, Debit Card Software
CTL Prime Guard (Credit Card Software)
CMS (Customer Management System)
Excellent communication
Relationship building and management
MS Word
MS Excel
MS PowerPoint
Accomplishments
- Received an Award from Standard Chartered Bank in 2020 for outstanding contribution to the RDA (Roshan Digital Account) Project .
- Awarded a Certificate of Achievement by Bank Alfalah in 2024 for consistently achieving the highest number of new accounts throughout the year.
- Awarded Sales Guru Certificate by JS Bank in 2025 in recognition Client relationship management in Transaction Banking.
Certification
Roshan Digital Certificate.
Interests
Cricket, Video Games
Timeline
Relationship Manager Transaction Banking
JS Bank
09.2025 - Current
Implementation Team Manager
Bank Alfalah
05.2025 - 09.2025
Senior Corporate Associate (South Employee Banking)
Bank Alfalah
10.2021 - 05.2025
Senior Priority Client Agent
Standard Chartered Bank
10.2017 - 09.2021
Accountant (HR)
ZEAL PUBLIC SCHOOL
04.2014 - 10.2017
Bachelor of Commerce - undefined
Accounting Karachi University
INTERMEDIATE - Science
Government College for Men
MATRICULATION - Science
Board of secondary education
MBA - Finance
PAF-KIET