As a Biotechnology graduate with a Master's in Biomedical Sciences from Pakistan's premier institution, NUST, have journeyed from a small city to make a mark in today's job industry. Diverse expertise spans medical content writing, research project management, and customer support. Currently, serving as a remote administrative professional for a U.S.-based physician, managing clinical operations and spearheading social media presence through creative content development using Canva and Adobe. Can also craft informative medical articles highlighting the clinic's treatments and services. Progressive mindset, meticulous attention to detail, and exceptional interpersonal skills drive to deliver innovative solutions and outstanding customer service. Through unique blend of scientific knowledge and administrative prowess, I'm bridging the gap between complex information and accessible patient communication.
Handle routine administrative tasks of Clinic for Doctor in US (reaching out to old and new patients, uploading faxes, creating patient's charts, creating and sending reminders)
Manage social media pages, create content and schedule posts. Also, write articles to be posted on clinic's blog (have created over 30+ social media posts, designed clinic's business cards, pamphlets and flyers using Canva and Adobe)
Filing claims, obtain prior authorizations and verifying insurance benefits.
Creating reports (started running project of running monthly patients' report by to extract data about number of cases moving forward, top referring physicians and total number of patients added in system in each month)
Solved scientific problems with creativity and efficiency.
Solved scientific problems with creativity and efficiency.
Utilized exceptional writing, editing, and proofreading skills to write on medical, food, and home-making topics (completed a project of writing 250 word introductions for 90+ financial advisors in different cities of New Zealand)
Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
Crafted SEO-friendly content for websites and blog posts to increase organic traffic.
Managed and updated patient data and clinical records in compliance with Pakistan's healthcare regulations. Responsible for accurate data entry, system updates, and maintaining data confidentiality.
Became adept at healthcare data management and attention to detail.
Working in the biotechnology division of the research institute, had the opportunity to work closely with experienced scientists who have dedicated over a decade to the field.
Gained hands-on experience in routine laboratory techniques including PCR, DNA extraction, gel electrophoresis, chromatography, and Western blotting.
Verbal and written communication
Received an HEC (Higher Education Commission) full fee coverage scholarship during my bachelor's
Received NNBS (NUST Need-Based Scholarship) and PEEF (Punjab Educational Endowment Fund) scholarship during my master's
Recently been promoted to Senior Associate Client Relations at Edge.
Microsoft Word
Microsoft Word
Microsoft PowerPoint