Noman Ahmed Saleem
Karachi,Pakistan
Summary
Seasoned senior Telecom executive with over 20 years of experience in complex project management, process optimization, blends innovation and results-driven strategies to deliver exceptional outcomes.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Regional Head OFC Development & Projects (Telecom)
Transworld Enterprise (Pvt). Ltd.
07.2021 - Current
- Spearheading telecom consortium comprising 10 companies in south region to oversee underground deployment of 600 KM of Fiber optic infrastructure in Karachi
- Leveraged project management processes and tools to define and execute projects
- Identified program obstacles and communicated possible impacts to team
- Mitigated project risks, successfully addressing triple constraints involving time, cost, and quality, resulting in saving time by 15% and cost savings by up to 25%
- Boosted KPIs and continuous improvement strategies to enhance infrastructure operations and meet project needs, improving efficiency by 20%
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations and reduced Fiber Optic Infrastructure complaints by 40%
- Leading complex Service Delivery projects and technical teams to establish streamlined processes, enhance optimization efforts, achieve execution efficiencies, and elevate delivery performance by 60%
- Implemented clear and effective planning strategies to meet operational needs, meet deadlines optimize field resources, and improve processes by 30%
- Mitigated project risks with proactive planning and consistently monitoring potential issues throughout the project lifecycle
- Developed and implemented project plans and budgets to ensure successful execution
- Maintained open communication by presenting regular updates on project status to customers
- Analyzed project performance data to identify areas of improvement
- Sourced, vetted and managed vendors needed to accomplish project goals
Deputy General Manager
Multinet Pakistan (Pvt.) Limited
04.2017 - 06.2021
- Restructured Infrastructure department and saved PKR 40 million in various sections/field operations and infrastructure maintenance in short period
- Established vision and master plan for end-to-end Fiber infrastructure Projects and operations management structure and maintained SLA from 12+ hours to 3 hours
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems
- Managed and monitored budget implementations, employee reviews, training, schedules, and contract negotiations
- Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity, and effectiveness
Program Manager
COMMTEL
04.2015 - 03.2017
- Managed and delivered end-to-end management of Smart University Project of (Higher Education Commission, Pakistan worth $45 Million
- Implemented Complaint management system (CMS) to enable centralized management of tasks and reduce internal lead time by 50% and overall field operations by 20%
- Devised, negotiated, and administered annual/ periodic operational and project plans and contracts, including single/ stock procurement, vendor-managed inventory (VMI), and contractual projects and operational staff as per business requirements
- Reduced process lags by managing employees and administering training on best practices to ensure optimal productivity and capacity building
- Met with project stakeholders on regular basis to assess progress and adjustments
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors
- Facilitated workshops to collect project requirements and user feedback
Manager Service Delivery & Projects
Clicksat (Pvt) Limited
07.2012 - 04.2015
- Launched staff engagement programs in addition to robust reporting tool that increased operational efficiency by 30% and improved quality by 50%
- Reduced budgetary expenditures up to 20% by effectively negotiating contracts for more advantageous terms
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches
- Streamlining vendor relationships and revising contracts to maximized cost efficiency
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines
- Cross-trained existing employees to maximize team agility and performance
Manager Service Delivery & Projects
Augere Pakistan (Pvt) Limited
10.2009 - 06.2012
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations and reduced churn to 5%
- Controlled costs to keep business operating within budget and increase profits
- Launched quality assurance practices for each phase of development
- Coordinated cross-functional planning activities, and identified, reported, and managed significant variances between forecasted sales/ consumption, budgets, and business plans
Business Operations Manager
Worldcall Telecom Ltd.
04.2003 - 09.2009
- Reviewed company's strategic plans and developed departmental goals and standards to support vision
- Devised strategies to boost customer sales and drive referrals due to excellent service resulting in new customer relationships
- Implemented escalation procedures to effectively handle time-sensitive issues
- Trained and guided team members to maintain high productivity and performance metrics
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality
Education
MBA - Marketing
PIMSATS
Karachi, SD12.2012
Skills
- Team management
- Detail-oriented
- Cross-functional teamwork
- Project planning
- Strategic planning
Core Expertise
● Transformative leadership with a proven track record
● Work and process optimization
● Budgeting and Financial management analysis
● Diverse team integration and management
● Complex programs and project management
● Business development and relationship management
● Telecom operations
Certification
- Project Management Professional (PMP) - Project Management Institute.
Languages
English
Full Professional
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Regional Head OFC Development & Projects (Telecom)
Transworld Enterprise (Pvt). Ltd.
07.2021 - Current
Deputy General Manager
Multinet Pakistan (Pvt.) Limited
04.2017 - 06.2021
Program Manager
COMMTEL
04.2015 - 03.2017
Manager Service Delivery & Projects
Clicksat (Pvt) Limited
07.2012 - 04.2015
Manager Service Delivery & Projects
Augere Pakistan (Pvt) Limited
10.2009 - 06.2012
Business Operations Manager
Worldcall Telecom Ltd.
04.2003 - 09.2009
MBA - Marketing
PIMSATS
- Project Management Professional (PMP) - Project Management Institute.
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