Noman Ahmed Saleem

• Spearheading telecom consortium comprising 10 companies in south region to oversee underground deployment of 600 KM of Fiber optic infrastructure in Karachi
• Leading complex Service Delivery projects and technical teams to establish streamlined processes, enhance optimization efforts, achieve execution efficiencies, and elevate delivery performance by 60%
• Implemented clear and effective planning strategies to meet operational needs, meet deadlines optimize field resources, and improve processes by 30%
• Restructured Infrastructure department and saved PKR 40 million in various sections/field operations and infrastructure maintenance in short period
• Mitigated project risks, successfully addressing triple constraints involving time, cost, and quality, resulting in saving time by 15% and cost savings by up to 25%
• Boosted KPIs and continuous improvement strategies to enhance infrastructure operations and meet project needs, improving efficiency by 20%
• Developed vendor network of contacts to drive down costs and increase revenues
• Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability
• Supervising staff to optimize brand expansion initiatives and productivity
• Introduced cost-saving initiatives to reduce losses and increase profit margin

• Supporting senior leadership by furnishing dashboard reports for projects and operations to capitalized on process enhancements
• Established vision and master plan for end-to-end Fiber infrastructure Projects and operations management structure, forecasting, planning, sourcing, execution, and maintained SLA from 12 hours to 3 hours.
• Reviewed performance results to target and take corrective measures with authorization and escalation
• Enforced safety and health policies and implemented procedures to correct hazardous conditions
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems
• Implemented operational strategies and effectively built customer and employee loyalty
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations
• Introduced new methods, practices, and systems to reduce turnaround time
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth
• Collaborated with cross-functional teams to develop innovative solutions
• Formulated policies and procedures to streamline operations

• Managed end-to-end management of Smart University Project of (Higher Education Commission, Pakistan worth $45 Million.
• Coordinated cross-functional planning activities, and identified, reported, and managed significant variances between forecasted sales/ consumption, budgets, and business plans.
• Devised, negotiated, and administered annual/ periodic operational and project plans and contracts, including single/ stock procurement, vendor-managed inventory (VMI), and contractual projects and operational staff as per business requirements.
• Implemented Complaint management system (CMS) to enable centralized management of tasks and reduce internal lead time by 50% and overall field operations by 20%.
• Implemented communication channels with clientele, vendors, and key stakeholders, prioritized opportunities and ensuring quick problem resolution.
• Reduced process lags by managing employees and administering training on best practices to ensure optimal productivity and capacity building.

• Launched staff engagement, gender diversity, and cultural programs in addition to robust reporting tool that increased operational effeciency by 30% and improved quality by 50%
• Reduced budgetary expenditures up to 10% by effectively negotiating contracts for more advantageous terms
• Devised, negotiated, and administered annual/ periodic operational and project plans and contracts, including single/ stock procurement, vendor-managed inventory (VMI), and contractual projects and operational staff as per business requirements
• Trained internal and external stakeholders to use of OMIS, for real-time data visibility for report generation, and strategic and informed decision-making
• Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives
• Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches
• Streamlining vendor relationships and revising contracts to maximized cost efficiency
• Developed and initiated projects, managed costs, and monitored performance.
• Met project deadlines without sacrificing build quality or workplace safety
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines
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• Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations and reduced churn to 5%
• Forecasted sales and established processes to achieve sales objectives and related metrics
• Verified overall customer plans to achieve sales and operations objectives.
• Collaborated with company leaders to support consistency and best practices
• Successfully managed budgets and allocated resources to maximized productivity and profitability

• Cross-trained existing employees to maximize team agility and performance.
• Developed and maintained relationships with customers and suppliers through account development.
• Controlled costs to keep business operating within budget and increase profits.
• Launched quality assurance practices for each phase of development
• Assisted in organizing and overseeing assignments to drive operational excellence.

• Reviewed company's strategic plans and developed departmental goals and standards to support vision.
• Devised strategies to boost customer sales and drive referrals due to excellent service resulting in new customer relationships.
• Oversaw day-to-day business operations and quality check the sales to avoid negative brand image
• Implemented escalation procedures to effectively handle time-sensitive issues.
• Trained and guided team members to maintain high productivity and performance metrics.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.