NOMAN QURESHI
LAHORE
Summary
Dynamic Senior Manager with extensive experience at Neela (Sapphire Fibres Ltd.), specializing in strategic planning and stakeholder engagement. Demonstrated expertise in market research and contract negotiation, resulting in significant revenue growth and enhanced customer satisfaction. Committed to leveraging data-driven insights to drive organizational excellence and elevate business performance.
Overview
16
16
years of professional experience
Work History
SENIOR MANAGER SALES AND MARKETING
NEELA (SAPPHIRE FIBRES LTD.)
LAHORE, PAKISTAN
08.2016 - Current
- Established and maintained relationships with key stakeholders to support business objectives.
- Established effective communication channels between different departments within the organization.
- Collaborated with external vendors to negotiate contracts that met company requirements while minimizing costs.
- Managed crisis situations, implementing contingency plans to minimize impact on operations.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Provided strategic direction to departmental heads regarding resource allocation decisions.
- Directed market research and analysis to identify trends and inform business decisions.
- Developed long-term relationships with key stakeholders including customers, suppliers, regulatory bodies.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Facilitated team meetings and workshops to align on goals and strategies.
- Managed annual budgeting process, including forecasting and financial analysis to optimize resources.
- Developed and implemented strategic business plans to drive growth and profitability.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Analyzed business performance data and forecasted business results for upper management.
- Coordinated with IT department to implement new technologies and systems enhancements.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Identified and pursued new business opportunities to expand market presence and revenue streams.
- Analyzed data from market research surveys to identify trends and develop actionable insights for organizational growth.
- Delegated work to staff, setting priorities and goals.
- Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints.
- Analyzed competitive landscape to adjust strategies and maintain competitive advantage.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
MANAGER SALES & MARKETING
ARTISTIC FABRIC MILLS
KARACHI, PAKISTAN
10.2008 - 07.2016
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Enhanced customer satisfaction through the development of a customer service excellence program.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Analyzed business performance data and forecasted business results for upper management.
- Analyzed market trends and competitor activity to inform business strategy.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Conducted performance reviews for team members.
- Developed and implemented strategic plans to achieve company objectives.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
MBA - Marketing Management
INSTITUTE OF BUSINNESS MANAGEMENT
KARACHI05-2014
Bachelor of Engineering - TEXTILE
MEHRAN UNIVERSITY OF ENGINEERING AND TECHNOLOGY
HYDERABAD12-2006
Skills
- Strategic planning
- Market research
- Financial analysis
- Contract negotiation
- Stakeholder engagement
- Team leadership
- Customer service
- Performance evaluation
- Data analysis
- Relationship building
- Organizational improvement
- Business performance management
- Market analysis
- Data-driven decision making
- Talent development
- Organizational development
- Team development
- Problem-solving aptitude
- Negotiation and conflict resolution
- Profit and loss management
- Business analysis
- Revenue growth
Languages
Urdu
First Language
English
Advanced (C1)
C1
Turkish
Beginner (A1)
A1
References
References available upon request.
Timeline
SENIOR MANAGER SALES AND MARKETING
NEELA (SAPPHIRE FIBRES LTD.)
08.2016 - Current
MANAGER SALES & MARKETING
ARTISTIC FABRIC MILLS
10.2008 - 07.2016
MBA - Marketing Management
INSTITUTE OF BUSINNESS MANAGEMENT
Bachelor of Engineering - TEXTILE
MEHRAN UNIVERSITY OF ENGINEERING AND TECHNOLOGY
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