Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Noman Mazhar

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Air Freight

Raaziq International
05.2024 - Current
  • Monitoring international freight shipments from inception to delivery, guaranteeing adherence to service level and operational protocols
  • Operating Customer Service based on day-to-day operations
  • Monitoring Data Quality and Live Updates
  • Issuing documentation including master bills, house bills of lading and ensuring compliance with import/export customs regulations
  • Communicating with our extensive network and carrier partners across the globe.

Airline Ticketing

EasyTrip Pvt(LTD)
12.2023 - 02.2024
  • Processed maximum ticket reservations daily using airline reservation systems like web and Sabre, ensuring customer satisfaction and adherence to airline policies, which led to a 15% increase in repeat bookings.

Partner Support

Mind Bridge Company
09.2023 - 11.2023
  • Respond to incoming calls, emails, and messages from restaurant partners who have questions, issues, or requests related to their partnership with Talabat
  • Offer accurate and up-to-date information about Talabat services, policies, procedures, and any updates that may affect restaurant partners
  • Provided comprehensive support by delivering accurate and timely information on Talabat services, policies, procedures, and updates, enhancing partner satisfaction and achieving a 95% resolution rate on first contact.

HR Internee

Noman
02.2023 - 08.2023
  • Hardworking individual with skills in word processing, time management and scheduling
  • Analytical problem-solver comfortable working in fast-paced environments with minimal oversight
  • Excellent skills in file management systems and maintain the record of employees
  • Successful human resource candidate with expertise in employee recruitment, training and payroll management
  • Adept at building and maintaining positive relationships with employees and management
  • Strong organizational skills and committed to adhering to relevant laws and regulations.

Education

Bachelor Of Science -

Lahore, Punjab, Lahore
08.2023

Bs Aviation Management -

University Of Management And Technology
11.2019

Skills

  • Baggage handling
  • Airline regulations
  • Ticketing Procedures
  • Basic computer skills
  • Information assistance
  • Data Entry
  • Problem-Solving
  • Time Management
  • Hazardous items Knowledge
  • Baggage inspections
  • Travel documentation
  • Airport Security
  • Reservation Systems
  • Flight Scheduling
  • Passport reviews
  • Booking issues
  • Complaint Handling
  • Check-in procedures
  • Boarding Pass Assignment
  • Detail Oriented
  • Computer Reservation Software
  • Analytical Thinking
  • Multitasking
  • Teamwork and Collaboration
  • Decision-Making
  • Behavioral observational
  • Aviation Safety and Security
  • Loading and unloading aircraft bag
  • Monitoring international freight shipments from inception to delivery, guaranteeing adherence to service level and operational protocols
  • Operating Customer Service based on day-to-day operations
  • Monitoring Data Quality and Live Updates
  • Issuing documentation including master bills, house bills of lading and ensuring compliance with import/export customs regulations
  • Communicating with our extensive network and carrier partners across the globe
  • Customer Service
  • Friendly, Positive Attitude
  • Flexible and Adaptable
  • Multitasking Abilities
  • Critical Thinking
  • Calm Under Pressure
  • Active Listening
  • Excellent Communication

Certification

  • Certificate of Flight Simulation Centre, Completion of successful training of Airside Operation, Air Traffic Management, and VFR & IFR on Flight Simulator Cessna-172.
  • Dean Award, Highest CGPA in last semester 3.85
  • Certification in Sustainable Development Initiative, Certified in completed 80 hours of community work.

Timeline

Air Freight

Raaziq International
05.2024 - Current

Airline Ticketing

EasyTrip Pvt(LTD)
12.2023 - 02.2024

Partner Support

Mind Bridge Company
09.2023 - 11.2023

HR Internee

Noman
02.2023 - 08.2023

Bachelor Of Science -

Lahore, Punjab, Lahore

Bs Aviation Management -

University Of Management And Technology

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Noman Mazhar