Noman Maqsood
Karachi
Summary
Dynamic Banquet Manager with 10 years of experience overseeing 150+ events annually in diverse settings. Proven skills in budget management and team supervision, successfully reducing operational costs while maintaining high-quality service. Expertise in fostering Strong client relationships, leading to increased repeat business. Committed to enhancing Guest experiences and streamlining banquet operations, ready to bring valuable contributions to an Assistant Conference & Banquet Operations Manager role.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Banquet Manager
Sadabahar Banquet
Karachi
09.2015 - 09.2025
- Orchestrated over 150+ events annually, encompassing corporate functions, weddings, and social gatherings.
- Oversaw a team of more than 40+ staff, guaranteeing efficient service delivery and client satisfaction.
- Cultivated robust client relationships, which led to repeat business and referrals.
- Coordinated with kitchen and service teams to facilitate the seamless execution of food and beverage services.
SITE Manager
S.Zia-ul-Haq & Sons
Karachi
01.2012 - 01.2015
- Overseeing day-to-day food service operations.
- Ensuring compliance with hygiene, safety, and quality standards (HACCP, ISO, etc.).
- Monitoring inventory, procurement, and cost control.
- Leading, training, and motivating kitchen and service staff.
- Workforce scheduling, delegation, and conflict resolution.
Administrator
New Kids Academy
Karachi, Pakistan
02.2010 - 05.2013
- Overseeing school policies, ensuring compliance with regulations, monitoring student progress, fostering relationships with parents and the community, and providing leadership and strategic planning for the institution.
- Managed daily administrative tasks, including scheduling meetings, organising files, and supporting office efficiency.
CSR
Pakistan Telecommunication Company Limited
Karachi, Pakistan
02.1996 - 05.2007
- Assisted customers in resolving issues through personal interactions, phone communications, and email correspondence.
- Maximised customer satisfaction by resolving service issues promptly.
- Addressed customer service enquires quickly and accurately.
- Assisted customers with product-related questions, feedback and complaints.
Education
High School - Intermediate Science
PECHS College
04.1995
Diploma Associate Engineer - Telecom Technology
Saifee College
01.2008
Skills
- Event and banquet operations
- Food and beverage coordination
- Client relationship management
- Team leadership
- Staff training and development
- Problem solving
- Crisis management
- Quality standards compliance
- Event setup and execution
- Customer satisfaction strategies
- Facility maintenance
- Menu planning
- Scheduling
Certification
- Food Safety & Hygiene Certification, TrainCan, Canada, S.Zia-ul-Haq & Sons
- Hospitality / Event Management Training, S.Zia-ul-Haq & Sons, Karachi, Sindh, Pakistan
- IT Certification, TechnoPak Institute, Karachi, Sindh, Pakistan
- MS Office Course, Info Train Institute, Karachi, Sindh, Pakistan
- IELTS, British Council, Karachi, Sindh, Pakistan, 5.5 Band
Personal Information
Languages
Urdu
First Language
English
Advanced
C1
Hobbies and Interests
- Watching Sports
- Internet Surfing
- Virtual Assistant ( Amazon)
Timeline
Banquet Manager
Sadabahar Banquet
09.2015 - 09.2025
SITE Manager
S.Zia-ul-Haq & Sons
01.2012 - 01.2015
Administrator
New Kids Academy
02.2010 - 05.2013
CSR
Pakistan Telecommunication Company Limited
02.1996 - 05.2007
High School - Intermediate Science
PECHS College
Diploma Associate Engineer - Telecom Technology
Saifee College