Nomair Syed
CRM I Sales I Key Account Management
Rawalpindi
Summary
I am a sales professional with over 10 years of experience in customer management, sales and key account holder roles. Have a proven track record of achieving sales targets, building long-term relationships with clients, and delivering excellent customer service. Possess strong communication, negotiation, and problem-solving skills, as well as a keen eye for identifying new business opportunities. Looking for a challenging and rewarding position where I can apply my skills and expertise to contribute to the growth and success of the organization. Dependable Market Representative develops and executes marketing plans prioritizing sustainable growth. Contributes to organizational promotion by emphasizing brand awareness and customer loyalty. Innovative professional consistently formulates practical promotion concepts.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
1
1
Certificate
Work History
Assistant Manager - Projects
Fauji Cement Company Limited
Rawalpindi
2022.06 - Current
- Supervising sales and operations of 15 clients including local and International, boosting monthly revenues Up To 150 MN in Projects department
- Consistently exceeded quarterly sales target with exceptional dispatches and 100% customer retention.
- Successfully managed key accounts and developed strong relationships with clients, resulting in increased sales by 40% and customer loyalty.
- Developed and executed effective sales strategies, resulting in consistent revenue growth by 20% YoY and exceeding sales targets.
- Demonstrated expertise in managing entire sales cycle, from prospecting and lead generation to post-sales support and follow-up.
- Consistently provided excellent customer service and support, ensuring client satisfaction and retention.
- Managed sales teams to optimize performance and achieve objectives while maintaining positive culture.
- Utilized data and analytics to improve sales processes and identify new business opportunities.
Senior Marketing Officer - Logistics
Fauji Cement Company Limited
Rawalpindi
2016.12 - 2022.05
- Implemented optimized routing strategies and negotiated favorable contracts with transporters, resulting in a 22% reduction in transportation costs within the first year of tenure.
- Established key performance indicators (KPIs) such as on-time delivery rate and order accuracy.
- Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
- Introduced process improvements tools, leading to 18% increase in order fulfillment speed and 12% decrease in order errors, resulting in improved customer satisfaction.
- Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
- Developed and implemented standardized operating procedures, resulting in improving order accuracy and reducing customer complaints by 40%.
Marketing Officer- Export
Fauji Cement Company Limited
Rawalpindi
2013.03 - 2016.12
- Developed highly successful and cost-effective campaigns, resulting in 25% increase in branding awareness and 10% rise in company's customer base.
- Restarted export to India by road and sea, increasing sales by 33% within one year by negotiating better rate with new freight forwarder, and by establishing and maintaining good relationship with freight forwarder, shipping company and clearing agent.
- Opened new market for export in Bahrain, increasing sales by 20% during first quarter of business.
- Successfully oversaw sales and operations for export of cement to Afghanistan, India, Bahrain and Sri Lanka by negotiating with local suppliers, preparing contracts, and liaising with local clients.
- Increased client retention by 20% by creating new marketing strategy that included email marketing and direct mail campaigns.
Research Assistant
Human Development Foundation
Islamabad
2012.07 - 2013.01
- Monitored student progress via assessments, evaluated student performance and provided additional support as needed.
- Collaborated with team to develop and implement system to identify and track relevant documents and publications to be incorporated into DFID funded project.
- Collaborated with team members to assist senior research fellow in conducting qualitative research through field visits, focus group discussions and key informant interviews, and compiling reports.
- Assisted in imparting Trainings to Teachers on DiSH project and provided assistance to GMSS and Project Manager by conducting trainings for 20 teachers in a week.
Education
Master of Science - Project Management
SZABIST
Islamabad 2013.03 - 2014.07
Bachelor of Science - Applied Social Studies
University of Bedfordshire
Luton 2007.08 - 2011.06
Skills
Communication
undefinedCertification
"Fundamentals of Digital Marketing" certification by Google
Timeline
"Fundamentals of Digital Marketing" certification by Google
2023-06
Assistant Manager - Projects
Fauji Cement Company Limited
2022.06 - Current
Senior Marketing Officer - Logistics
Fauji Cement Company Limited
2016.12 - 2022.05
Master of Science - Project Management
SZABIST
2013.03 - 2014.07
Marketing Officer- Export
Fauji Cement Company Limited
2013.03 - 2016.12
Research Assistant
Human Development Foundation
2012.07 - 2013.01
Bachelor of Science - Applied Social Studies
University of Bedfordshire
2007.08 - 2011.06
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