Muhammad Naqash
Supply Chain
Karachi
Summary
Result-oriented professional with 4 years of experience in supply chain management and account relations. Proven ability to support sales teams by leveraging relationship-building and market analysis skills to drive business growth.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Rider Coordinator
FoodPanda|DeliveryHero
9 2024 - Current
- Managed rider recruitment, on boarding, and training processes to ensure a skilled and efficient team
- Oversaw rider attire and equipment logistics, ensuring compliance with company standards
- Developed and implemented operational strategies to enhance rider performance and satisfaction
- Coordinated communication between riders and management to facilitate timely deliveries and address concerns
- Monitored and analyzed delivery performance metrics to optimize routes and improve service quality.
Airlift Dispatch Associate
Air Lift
1 2020
- Strategic Rider Acquisition Campaigns: Developed and executed comprehensive online and offline campaigns that generated a robust top-of-funnel rider base, enhancing the efficiency of rider acquisition and onboarding processes
- Rider Behavior Analysis: Conducted in-depth analysis of rider trends and behaviors, identifying key growth opportunities and implementing data-driven strategies
- On boarded and Managed 200+Riders: Successfully on boarded, organized, and managed a substantial fleet of over 200 riders, ensuring efficient operations and timely deliveries.
Account Management Associate
Careem
06.2015 - 07.2016
- Captain: Cultivated and managed solid relationships with over 50 partner restaurants, ensuring seamless operations, which resulted in a 30% increase in restaurant satisfaction scores.
- Marketing for Growth: Successfully executed both online and offline marketing campaigns, resulting in a 25% increase in brand awareness and a 15% boost in customer engagement
- Data-Driven Growth Plans: Developed and implemented growth plans, leveraging market surveys and data analysis, leading to a 10% expansion in restaurant onboardings and a 20% revenue increase over six months
- Effective Growth Strategy: Led a cross-functional team to execute a highly successful growth strategy
- Conducted market surveys, analyzed data, and collaborated effectively, achieving a 15% increase in market share within a competitive market.
Education
BBA
Shaheed Zulfikar Ali Bhutto Institute of Science
01.2016 - 01.2019
Skills
Supply Chain Management
Timeline
BBA
Shaheed Zulfikar Ali Bhutto Institute of Science
01.2016 - 01.2019
Account Management Associate
Careem
06.2015 - 07.2016
Rider Coordinator
FoodPanda|DeliveryHero
9 2024 - Current
Airlift Dispatch Associate
Air Lift
1 2020
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