Travelling
NIMRA MEHBOOB
Customer Support Executive
Lahore,Punjab
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
16
16
years of post-secondary education
3
3
Languages
Work History
customer support executive
Ibex Pakistan
09.2023 - Current
- Assist customers by answering their questions and resolving their concerns
finance head
Toyota zarghoon motors
07.2022 - 01.2023
- Financial Planning and Analysis, Budgeting and Forecasting, Financial Reporting, Cost Management
internee
Silk Bank limited
01.2021 - 02.2021
- Managing deposit slips, Customer dealings, Invoices CDR recievings, Forwarding of cashflow to finance
HR assistant and organization coordinator
Stone World
04.2020 - 12.2020
- I worked and handled two positions at a time
helper teacher
leaders odyssey school Quetta
Quetta
03.2016 - 09.2016
- I have worked as a helper teacher which enhanced my communication and understanding skills
Education
Matriculation - Science
St.Joseph Convent Girls High School Quetta
Quetta 03.2004 - 12.2014
Intermediate - Pre Medical
Govt.Girls Degree College Quetta
Quetta 03.2014 - 04.2016
Bachelor Of Business Administration - Human Resources Management
University of Balochistan
Quetta 11.2017 - 07.2022
Bachelor Of Arts - Sociology, History
University of Balochistan
Quetta 03.2019 - 05.2020
Skills
Strong analytical and communication skillsundefined
Accomplishments
Graduate of IBA Karachi entrepreneurship program of 2021
Activities
- Currently part of youth impact project named camp Himalayas and working on youth empowerment based activities
- Graduate of IBA entrepreneurship training program of 2021
- Reviewing and preparing financial reports
- Utilization of funds
- Team Leadership
- Financial Strategy
- Payroll
- Monitoring financial transaction and transfers
Personal Information
Date of Birth: 03/04/98
Interests
Photoshop
Graphic designing
Fashion designing
Timeline
customer support executive
Ibex Pakistan
09.2023 - Current
finance head
Toyota zarghoon motors
07.2022 - 01.2023
internee
Silk Bank limited
01.2021 - 02.2021
HR assistant and organization coordinator
Stone World
04.2020 - 12.2020
Bachelor Of Arts - Sociology, History
University of Balochistan
03.2019 - 05.2020
Bachelor Of Business Administration - Human Resources Management
University of Balochistan
11.2017 - 07.2022
helper teacher
leaders odyssey school Quetta
03.2016 - 09.2016
Intermediate - Pre Medical
Govt.Girls Degree College Quetta
03.2014 - 04.2016
Matriculation - Science
St.Joseph Convent Girls High School Quetta
03.2004 - 12.2014
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