Nelson John
Customer Services / Sales
Lahore,PB
Summary
Dynamic Sales Executive with proven success at Cosmos International Ltd, excelling in targeted lead generation and sales funnel management. Cultivated strong customer relationships, achieving sales goals through persuasive communication and problem-solving skills. Expertise in airline ticketing and GDS Galileo enhances market development efforts, driving profitability and client satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Executive
Cosmos International Ltd ( Reliance Travels Ltd )
03.2021 - Current
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Recorded accurate and efficient records in customer database.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Handled calls during work loads.
- Solved customer's problems by finding them best solution as per their needs.
- Escalated customer's complains with respect and gained trust for the future business.
- Generates call backs for clients with their complete data bases about what they need.
- Following with a call back calls to ensure the clients are happy with services.
Education
10th Grade - Biological Sciences
The Holy Mountain Secondary School
Karachi, Sindh, Pakistan09-2015
Skills
- Targeted Lead Generation
- Lead prospecting
- Escalating client's complains
- Customer services
- Sales follow-up
- Sales team leadership
- Sales expertise
- Airline Ticketing
- GDS Galileo
Languages
Punjabi
Native language
English
Intermediate
B1
Urdu
Upper intermediate
B2
Timeline
Sales Executive
Cosmos International Ltd ( Reliance Travels Ltd )
03.2021 - Current
10th Grade - Biological Sciences
The Holy Mountain Secondary School
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