Summary
Overview
Work history
Education
Skills
Certification
Languages
Work availability
Timeline
Nawaz Hussain

Nawaz Hussain

Airlines Commercial (Sales & Management) with 17 years of Experience
Doha,Qatar
In the business world, the rearview mirror is always clearer than the windshield.
Warren Buffett

Summary

Highly motivated international sales manager skilled in nurturing and growing profitable, Talented manager with expert team leadership, planning, and organisational skills built during a successful career Smoothly equip employees to independently handle daily functions and meet customer needs. a diligent trainer and mentor with exceptional management abilities and a results-driven approach, market trends, and regulatory requirements of industry operations. talented leader with an analytical approach to business planning and day-to-day problem-solving. commercially aware international sales manager with lifecycle pipeline experience for smooth delivery from prospecting through pitching and closing. Leads teams by example to achieve new business and retention targets. Monitors market activity to remain ahead of trends, delivering innovative, original customer solutions.

Overview

17
17
years of professional experience
14
14
year of post-secondary education
4
4

Certification IATA in fare and ticketing

Work history

Country Manager

SalamAir
Doha, Qatar
03.2022 - Current

We have increased brand awareness by 100% among target audiences since 2022 by formulating and overseeing the execution of winning advertising and promotional plans.
Developed robust departmental budgets and long-term financial plans to increase the cost-effectiveness of commercial activities.
Consistently achieved high-level customer satisfaction through responsive account management.
Enhanced sales performance by actively monitoring all leads and conversions.
Recruited, trained, and motivated team to foster ongoing favourable partnerships. Build strong partnerships with travel agencies to get good business.
Developed insight-based accounts, territory strategies, and action plans.
Prepared winning sales proposals to address and overcome potential client objections.
Took ownership of the lead pipeline to exceed targets and monitor budget adherence.
Coordinated sales calls to acquire new business or close on business.
Boosted sales performance by establishing clear, measurable sales objectives for each territory.
maximised sales volume, building relationships with foreign decision-makers to promote trade relations and distribution opportunities.
Enabled efficient sales processes by following documentation and certification procedures required by foreign countries.

Country Manager

SalamAir
Islamabad, Pakistan
05.2017 - 02.2022
  • Generated and presented within the last 2 years, reports disclosing new business leads, budgetary governance, and regulatory compliance
  • Appointed GSA to represent legally and operationally and provided required staff for commercial activities for both Passengers and Cargo
  • Provided thoughtful leadership for the sales team, increased sales margins, and mentored the team to achieve individual and station targets.
  • We have increased brand awareness by 100% among target audiences since 2017 by formulating and overseeing the execution of winning advertising and promotional plans.
  • Conducted monthly performance reviews, identified weak areas, and suggested useful guidelines for making improvements.
  • maximised sales volume, building relationships with foreign decision-makers to promote trade relations and distribution opportunities.
  • Enhanced sales performance by actively monitoring all leads and conversions.
  • Coordinated sales calls to acquire new business or close on business.
  • Synchronised with authorities for approvals, such as Director Generals of civil aviation, ground handling, and airport operators
  • Optimised passenger segments on Ex-Pakistan Flights and assigned tasks commercially to turn around the stations
  • Implemented effective sales and marketing strategies, resulting in improved business development.
  • Coordinated client entertainment and familiarisation trips to foster a strong and favourable rapport.
  • Prepared winning sales proposals to address and overcome potential client objections.
  • Generated and managed sales activity for small, medium, and multi-national accounts.
  • Identified revenue growth opportunities generated through retailers and distributors.
  • Monitored flight loads regularly and devised valuable strategies for successful business operations.
  • Spearheaded organisational changes by updating staff on the expansion plan of the company to enhance employee motivation, project transparency, and business-wide strategy alignment.

District Sales Manager

Gerry's Group
Sialkot, Pakistan
10.2016 - 04.2017
  • GSA Division (for OmanAir, SalamAir, and Air Arabia) Sialkot Territory' of Pakistan.
  • Collected customer and market feedback and reported the information to company leadership.
  • Achieved exceptional client satisfaction feedback and ratings.
  • Planned and developed strategies to increase sales territory positioning, exceeding company targets.
  • Administered the financial health of the agents proactively and closely to avoid maximum risk
  • Executed cross-functionally with the country manager and pricing team with a market trend update on a regular basis
  • Harmonised with airport teams regarding competitors' load factors and facilitated agents and clients with all tools.
  • utilised the company's available tools professionally and secured the assets to avoid any business losses.
  • Generated company growth through market expansion and sales.
  • Retained existing customers and substantially grew the customer base, product line, and sales volume.
  • Hired and trained dedicated and high-achieving sales teams.
  • Monitored sales team performance, providing effective training to help reach revenue and profit targets.
  • Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
  • Achieved both GSA and airline targets successfully and received PLB Agent nominations against excellent performance
  • recognised and scheduled peak and lean periods while maintaining a mixture of both value and volume
  • Improved counter sales efficiency and rendered comprehensive support to the sales team, outstation support, and visits.

Key Account Manager

Royal Brunei Airlines, Abu Dhabi & Alain
Abu Dhabi , United Arab Emirates
05.2015 - 09.2016
  • I oversaw and headed sales activities across Abu Dhabi and Al Ain while actively overseeing the performance of travel agencies.
  • Assessed, negotiated, and executed several corporate deals and government deals with various corporate clients and students
  • Spearheaded all IATA and non-IATA travel agencies and clients in Abu Dhabi and Alain, part of Dubai.
  • analysed market and competitor research to identify customer prospects.
  • Drive business growth within specified sales territories through strategic and tactical solution implementation.
  • Maintained advanced product and industry trend knowledge, performing regular market research to enhance company offerings.
  • Formulated and implemented market-oriented activity plans by leading all outdoor sales activities with the existing and new business for Royal Brunei Airlines with the aim of achieving the set revenue targets at the lowest possible cost
  • Developed healthy PR with current and new trade partners to receive active support and fulfil the set requirements to achieve targeted goals.

Regional Sales Manager

AL Ojoor Group, Dhabi, Ain & Sharjah
Abu Dhabi, United Arab Emirates
06.2012 - 04.2015
  • Supervised the administrative, operational, and sales functioning of group entities of AL OJOOR Group proficiently.
  • monitored the food budget and purchased all supplies within the established budget.
  • Directed and monitored the promotion of Ticketing, Hajj, Umrah, and tourism products of the company, such as fixed departure tours, customised tour packages, and MICE
  • Liaised cross-functionally with corporate clients, channel partners and FITs, B2B sales, and B2C sales.
  • Achieved exceptional client satisfaction feedback and ratings.
  • Planned and developed strategies to increase sales territory positioning, exceeding company targets.
  • Led the entire company's regional operations across UAE with five Branches and international markets, including KSA
  • achieved the set goals of the company successfully by evaluating team members' performance and providing opportunities for promotion and salary increments.
  • Guaranteed timely execution of projects and tasks handed over by the Owner or Management
  • Piloted the team to generate maximum revenue and profit to improve business growth.

Reservations & Marketing Manager

Sonya Travels Network PVT. Ltd
Sialkot, Pakistan
01.2010 - 05.2012
  • Sales & Reservations Manager for GSA AIR ARABIA SIALKOT, GSA Saudi Arabia Airlines, PSA Pakistan International Airlines and OAL (Web-portal in Pakistan market by Sonya Travels)

    Responsible for the reservations, ticketing, and sales of corporate clients. Holiday packages of world tours, Hajj, and Umrah packages Reservations with an international hotel chain and a local chain
    Preparing, planning, and project managing the publication of all publicity material to maximise brand and product promotion; creating and developing new innovative ways to communicate the company message to their existing customers and new customers; Contributing to the annual sales and marketing plan. Managing the marketing and reservation teams The Sales and Reservations Manager for GSA AIR ARABIA SIALKOT, GSA Saudi Arabia Airlines, PSA Pakistan International Airlines, and OAL (a web portal in the Pakistan market by Sonya Travels) is responsible for the reservation, ticketing, and sales of corporate clients. Holiday packages of world tours, Hajj, and Umrah packages Reservations with an international hotel chain and a local chain Preparing, planning, and project managing the publication of all publicity material to maximise brand and product promotion, creating and developing new innovative ways to communicate the company message to their existing customers and new customers, and contributing to the annual sales and marketing plan. Managing the marketing and reservation teams
  • Trained team in content development and project management.
  • Liaised with sales, technical and customer service teams to drive on-time, under-budget project completion.
  • Explored new marketing and branding partnerships with high-profile clients, enhancing company reach.
  • Realised greater team efficiency and effectiveness to continue significant year-on-year revenue growth.
  • Skills: Microsoft Office · Sales & Marketing · Team Leadership · Problem Solving · General Management · B2B Marketing · Business Administration · Sales & Distribution · Sales Strategy · Retail Sales · Business-to-Business (B2B) · Tourism · Team Management · Sales · Business Development.
  • Conducted market research to better understand key customer segments.

Sales & Technical Executive

Galileo by Travel- port
Sialkot, Pakistan
01.2007 - 08.2009
  • Enhanced sales performance by actively monitoring all leads and conversions.
  • Installing and configuring computer hardware, software, systems, networks, printers, scanners and more; planning and undertaking scheduled maintenance upgrades talking to clients and computer users to determine the nature of problems and responding to breakdowns
  • Investigating, diagnosing and solving computer software and hardware faults; repairing equipment; and replacing parts
  • Checking computer equipment for electrical safety and maintaining records of software licences
  • Managing stocks of equipment, consumables and other supplies
  • Installing and configuring computer hardware, software, systems, networks, printers, Scanners and more
  • Planning and undertaking scheduled maintenance upgrades
  • Talking to clients and computer users to determine the nature of problems; Responding to breakdowns; investigating, diagnosing, and solving computer software and hardware faults; repairing equipment and replacing parts; checking computer equipment for electrical safety; maintaining records of software licences; managing stocks of equipment, consumables, and other supplies
    Skills: Microsoft Office · Sales & Marketing · Team Leadership · B2B Marketing · Sales & Distribution · Retail Sales · Sales · Business Development.

Education

B.A - Art Subjects, and Computers Studies

Allama Iqbal Open University, Lahore

Associate's degree - Business/Commerce

Punjab Board of Technical Education, Sialkot

Hotel Sales Specialist | IATA in fare & ticketing GDS - Certification

IATA ORG Lahore office , Lahore
01.2011 - 05.2012

Skills

  • Staff training and recruitment
  • Strategic planning
  • Brand strategy implementation
  • Pakistan, Qatar, and the United Arab Emirates' regional expertise
  • Salesforce proficiency
  • Territory sales management
  • Business growth strategies
  • Global distribution sales
  • International trade relations
  • New business development
  • International partnerships
  • Sales forecasting methods
  • Sales territory growth
  • Team oversight
  • Profit and revenue-generating strategies
  • Sales and market development
  • Public relations
  • Google Workspace
  • Social media marketing
  • Problem-solving
  • Team building
  • Time management
  • Leadership

Certification

  • B2B/B2C,
  • Sales and Marketing,
  • Strategic Planning and Execution of Key Account Management,
  • Operational Excellence Leadership and Innovation Performance Management Problem Solving,
  • Cross-team collaboration, relationship management, and effective communication
  • CSP: Certified Sales Professional

Languages

English
Fluent
Urdu
Native
Punjabi
Native
Arabic
Intermediate
Hindi
Advanced

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Country Manager - SalamAir
03.2022 - Current
Country Manager - SalamAir
05.2017 - 02.2022
District Sales Manager - Gerry's Group
10.2016 - 04.2017
Key Account Manager - Royal Brunei Airlines, Abu Dhabi & Alain
05.2015 - 09.2016
Regional Sales Manager - AL Ojoor Group, Dhabi, Ain & Sharjah
06.2012 - 04.2015
IATA ORG Lahore office - Hotel Sales Specialist | IATA in fare & ticketing GDS, Certification
01.2011 - 05.2012
Reservations & Marketing Manager - Sonya Travels Network PVT. Ltd
01.2010 - 05.2012
Sales & Technical Executive - Galileo by Travel- port
01.2007 - 08.2009
Allama Iqbal Open University - B.A, Art Subjects, and Computers Studies
Punjab Board of Technical Education - Associate's degree, Business/Commerce
Nawaz HussainAirlines Commercial (Sales & Management) with 17 years of Experience