Nawaal Nadeem Butt

JOB DETAILS

As an Assistant Tour Manager, I was responsible for assisting in the planning, organizing, and managing of domestic tours. My role involved coordinating with clients, handling bookings, and ensuring smooth operations throughout the travel process. I consistently demonstrated professionalism, dedication, and a cooperative attitude, making me a valuable asset to the team. My conduct with colleagues and clients remained exemplary, supported by my punctuality, sincerity, and commitment to my responsibilities.

RESPONSIBILITIES

• Assisted in planning and organizing domestic tour itineraries, activities, and logistics.
• Coordinated directly with clients to confirm bookings, answer queries, and ensure travel arrangements met expectations.
• Managed bookings for transportation, accommodations, and attractions in a timely and efficient manner.
• Supported the smooth execution of tours by ensuring all operations followed the planned schedule.
• Maintained clear communication with clients before and during the tour to provide updates and assistance.
• Assisted in resolving any travel issues or emergencies promptly to maintain client satisfaction.
• Collaborated closely with vendors, hotels, and transport providers to secure quality services.
• Provided on-ground support during tours, ensuring the comfort and safety of clients.
• Helped compile feedback reports to continuously improve tour services.

ACHIEVEMENTS

• Successfully contributed to the smooth management of multiple domestic tours with high client satisfaction.
• Recognized for punctuality, sincerity, and strong professional conduct by supervisors and clients alike.
• Strengthened client relationships through effective communication and attentive service.
• Played a key role in enhancing operational efficiency by proactively coordinating logistics and bookings.
• Earned positive feedback for maintaining professionalism and demonstrating a cooperative team attitude under pressure.
• Helped improve repeat business and positive client referrals through exceptional service delivery.

JOB DETAILS

As a Traffic Assistant Intern at [Airport/Company Name], I supported the operations team in ensuring the smooth and efficient flow of passenger and aircraft movements. My role involved coordinating between departments, assisting passengers, and maintaining compliance with airport regulations and airline procedures.

RESPONSIBILITIES

• Assisted passengers with check-in, boarding, and baggage procedures.
• Helped ensure accurate documentation, including passenger manifests and flight plans.
• Coordinated with security, customs, and immigration teams for smooth operations.
• Guided passengers regarding airport facilities, flight updates, and safety protocols.
• Supported the ramp operations team with aircraft parking guidance and departure preparations.
• Monitored and reported on-flight arrival and departure timings to relevant departments.
• Handled customer service inquiries, complaints, and special assistance requests.
• Ensured all operations followed safety, security, and aviation regulatory standards.
• Maintained records and assisted in compiling daily traffic reports.
• Collaborated with airline and airport staff for efficient turnaround operations.

ACHIEVEMENTS

• Successfully supported the on-time departure of flights during peak hours.
• Commended by supervisors for providing excellent customer service under pressure.
• Gained practical experience in airport and airline procedures and international aviation regulations.
• Helped reduce boarding delays by effectively communicating with ground and flight crew.
• Improved passenger satisfaction by quickly resolving boarding and baggage issues.
• Developed strong skills in teamwork, communication, and multi-tasking in a high-pressure environment.
• Received positive feedback in my internship evaluation for reliability and professionalism.