Naveed Yousuf
Karachi
Summary
Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
16
16
years of professional experience
Work History
International Business Developer
Horyzon Zero Services
06.2024 - Current
- US-Based customer inquiries and resolve issues, delivering high-quality service to ensure customer satisfaction and promote company services
- Handles inquiries, quotes, bookings, and updates for customers.
Resolves issues during the transportation process.
Requires excellent communication and organizational skills.
- Plans and schedules vehicle pickups and deliveries.
Manages route optimization and compliance with regulations.
Oversees communication between drivers, clients, and dispatchers.
Acts as a liaison between drivers and customers.
Monitors routes, schedules, and ensures timely delivery.
Manages unexpected issues, such as delays or breakdowns.
Procurement and Admin Officer
BTCM
11.2019 - 01.2024
- Verified purchase orders and managed approval or rejection processes in line with company policies
- Tracked orders to ensure timely delivery and resolved issues with suppliers, including shipment delays and quality concerns
- Administered procurement software to streamline processes and ensured compliance with regulatory mandates
- Assistance the HR team in recruitment and interviewing processes for new hires
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
International Sales Representative
360 BPO Solutions
01.2018 - 08.2019
- Raise Awareness: Educate international audiences about U.S.-based healthcare programs.
- Generate Leads: Identify potential patients or healthcare providers interested in the programs.
- Qualify Leads: Use surveys to collect relevant medical and demographic information.
- Facilitate Compliance: Ensure the data collected meets HIPAA and other international privacy standards.
Warehouse Manager
Southend Club DHA
09.2013 - 12.2018
- Negotiated vendor pricing and managed purchase records, warehousing, and inventory
- Issued stock and maintained inventory accuracy, ensuring efficient warehouse operations
Production Supervisor
Systems Limited
06.2009 - 08.2012
- Handled international correspondence on USA-based mortgage, tax, and deed documentation
- Produced daily production reports for department heads
Education
Bachelor's - International Relations
Karachi University
08.2004
Skills
- Administration
- Documentation
- Compliance
- Digital Record Maintenance
- Communication
- Leadership
- Vendor Negotiations
- Procurement
- Purchasing
- Supply Chain Management
- Warehousing
- Inventory Management
- Microsoft Office
- Digital Tools
- Procurement Software
Hobbies
World maps countries info
History of land culture
Movies: horror, story drama, fiction. classics
Languages
English, Urdu
Native language
Timeline
International Business Developer
Horyzon Zero Services
06.2024 - Current
Procurement and Admin Officer
BTCM
11.2019 - 01.2024
International Sales Representative
360 BPO Solutions
01.2018 - 08.2019
Warehouse Manager
Southend Club DHA
09.2013 - 12.2018
Production Supervisor
Systems Limited
06.2009 - 08.2012
Bachelor's - International Relations
Karachi University
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