NAJAM IJAZ

Dynamic Relationship Manager with MCB Bank, adept at fostering customer loyalty and satisfaction through effective relationship management. Leveraged in-depth product knowledge to cross-sell banking solutions, enhancing client engagement and driving sales growth. Recognized for exceptional customer service and time management skills, consistently exceeding client expectations.

• Developed and executed social media strategies to enhance brand awareness and online presence
• Created engaging visual and written content aligned with marketing goals
• Managed daily interactions, customer messages, and community engagement
• Tracked performance metrics and adjusted content strategies to improve reach and engagement

Certificate Of Cricket

Cricket has played an important role in my personal and professional development. I regularly participate in local and neighborhood matches, mainly as a batsman. Playing cricket has helped me develop teamwork, discipline, focus, and leadership skills. I am comfortable playing with unfamiliar teams, which has improved my adaptability and communication. Cricket has taught me how to perform under pressure, respect team roles, and remain committed to continuous improvement qualities that I apply in my professional life as well.