Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Nadia Asghar

Nadia Asghar

Restaurant Manager
Lahore,Pakistan

Summary

Decisive Floor Manager equipped to lead high-performing teams in retail environments. Delegates tasks and coordinates workflows to optimise productivity. Delivers constructive feedback to enhance team performance and promote professional development. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.

Overview

7
7
years of professional experience

Work History

Floor Manager

Tuscany Courtyard
Lahore, Pakistan
06.2021 - 01.2024
  • Developed plans and strategies to promote continuous improvement.
  • Completed customer orders with speed and accuracy.
  • Supported team by demonstrating respect and willingness to help.
  • Handled high volume calls to address customer inquiries and concerns.
  • Monitored and updated stock levels and inventory databases.
  • Kept appropriate stock levels to match expected demand.
  • Guaranteed delivery of first-class customer service, coaching team members to produce positive outcomes.
  • Reconciled cash takings, card statements and receipts after each shift, noting and rectifying discrepancies.

Restaurant Manager

Subway
Lahore, Pakistan
02.2017 - 02.2020
  • Completed customer orders with speed and accuracy.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Monitored and updated stock levels and inventory databases.
  • Analysed operations to improve restaurant efficiency and service levels.
  • Sought out and implemented methods to improve service and team performance, boosting business sustainability with continuous enhancements.
  • Grew restaurant profits through improved marketing and staff development initiatives.
  • Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction.
  • Monitored restaurant performance to identify and implement improvement initiatives.
  • Collaborated with chefs to plan and implement fresh, innovative menus, driving restaurant footfall and sales.

Education

Graduation - English Literature

University of Sargodha
Punjab Pakistan
01.2009

Skills

    Floor plan design

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Interests

Current affairs

Reading

Travelling

Interior designing

Timeline

Floor Manager

Tuscany Courtyard
06.2021 - 01.2024

Restaurant Manager

Subway
02.2017 - 02.2020

Graduation - English Literature

University of Sargodha
Nadia AsgharRestaurant Manager