Nadeem Nisar
Area Sale Manager
H-8/1 F.C Area Karachi,Sindh
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
11
11
years of professional experience
9
9
years of post-secondary education
4
4
Certifications
Work History
Area Sales Manager
Outfitters Pvt ltd.
Karachi, SD
03.2021 - Current
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.
- Submitted reports to senior management to aid in business decision-making and planning.
- Trained team members in successful strategies to meet operational and sales targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Analyzed data and profit and loss statements to compose store budget.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Branch Manager
Sapphire Retail Limited
Karachi
05.2017 - 11.2020
- Supervise employee activity, building relationships and communication skills with colleagues Managing KPI's Standard of the store to achieve maximum
- Ales Targets Monthly Training & Meetings with Staff for goal oriented approach & Target based Sales Highly experienced in managing retail stores Deep knowledge of people management techniques Exceptional knowledge of store standards Ability to supervise store employees on daily basis to achieve sales target Prepared sales strategies based on market trends and competitors Addressed customer queries and ensured customer satisfaction Worked with management to develop business plan and in-store promotions Weekly reports management for overall categories and KPIs Managed stock management, replenishment and rotation activities
- Ensured store administration operations are in accordance with due diligence guidelines Worked with management to develop business plan and in-store promotions Responsible for overall store operations and profits.
Business / Branch Manager
Junaid Jamshed
Karachi
06.2016 - 05.2017
- Responsible for overall store operations and profits Assist the operations manager in creating the employees work schedules and assigning their daily tasks Helps in the decision-making when it comes to the activities done in the office, such as production, the resale and the allocation of sources Coordinates with the different departments in their organization to ensure that all tasks executed are of best quality Completing paperwork related to employees’ attendance, performance and their payrolls.
Showroom Manager
Samsung Pakistan
Karachi
09.2015 - 05.2016
- Maintaining the Samsung image to the highest standards Ensuring the Showroom and all displays are neat and tidy at all times Responsibility for stock management and ordering Ensure window and showroom displays are installed in a timely manner to company standards, liaising as necessary with Marketing
- Recommend potential advertising venues and marketing strategies to head office/management Organize showroom maintenance and refits as needed Reassess stock biannually to minimize distribution costs/ensure customer orders are met as soon as possible To ensure that Samsung Customers are extended the highest levels of customer service at all times To deal promptly with Customer complaints, liaising with customer services in order to resolve queries To provide accurate advice on color and suitability Ensuring daily banking is reconciled and banked accurately Financial reporting to be sent to Head Office, daily/ weekly/ monthly/ annual basis.
Customer Relationship Officer
2016, K- Electric
Karachi
06.2014 - 08.2015
- Providing help and advice to customers using your organisation's products or services, communicating courteously with customers by telephone, email, letter and face to face, investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants Handling customer complaints or any major incidents, such as a security issue or a customer being taken ill; issuing refunds or compensation to customers, keeping accurate records of discussions or correspondence with customers, analyzing statistics or other data to determine the level of customer service your organization is providing, producing written information for customers, often involving use of computer Writing reports analyzing the customer service that your organization provides, developing feedback or complaints procedures for customers to use, improving customer service procedures, policies and standards for your organization or department, meeting with other managers to discuss possible improvements to customer service Being involved in staff recruitment and appraisals, training staff to deliver a high standard of customer service, leading or supervising a team of customer service staff, learning about your organization's products or services and keeping up to date with changes Keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.
Assistant Manager
Buksh Group of Co, Men's Store
Karachi
06.2012 - 05.2014
- Assist the manager in organizing, planning and implementing strategy Coordinate operations and ensure schedules and objectives are met Supervise and motivate staff Monitor operating costs, budgets and resources Communicate with clients and evaluate their needs and specifications Create reports, analyze and interpret data Drive the occasional recruitment process and the training and development of current colleagues Secure adherence to company’s policies and guidelines
Reservation Agent
Regent Plaza
Karachi
06.2010 - 05.2012
- Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral Processes reservations from the sales office, other hotel departments, and travel agents Knows the type of rooms available as well as their location and layout Knows the selling status, rates, and benefits of all packages plans Knows the credit policy of the hotel and how to code each reservation.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services and facilities.
Education
BBA - Business Administration And Management
02.2014 - 07.2018
Intermediate - Commerce
02.2006 - 07.2008
Matric - Computer Science
02.2004 - 07.2006
Skills
Relationship building
Strategic planning
Team Building
Leadership development
Sales forecasting
Stock audits
Accomplishments
- Father’s Name : Nisar Ahmed
- Place of Birth: Karachi
- D.O.B: 13-July-1988
- N.I.C #:42101-4653350-1
- Domicile: Karachi,
Certification
MICROSOFT OFFICE
Timeline
Area Sales Manager - Outfitters Pvt ltd.
03.2021 - Current
Branch Manager - Sapphire Retail Limited
05.2017 - 11.2020
Business / Branch Manager - Junaid Jamshed
06.2016 - 05.2017
Showroom Manager - Samsung Pakistan
09.2015 - 05.2016
Customer Relationship Officer - 2016, K- Electric
06.2014 - 08.2015
Preston University - BBA, Business Administration And Management
02.2014 - 07.2018
Assistant
Manager - Buksh Group of Co, Men's Store
06.2012 - 05.2014
Reservation Agent - Regent Plaza
06.2010 - 05.2012
City College - Intermediate, Commerce
02.2006 - 07.2008
Bright Star Secondary School - Matric, Computer Science
02.2004 - 07.2006