Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
31
31
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
Work History
Assistant Food and Beverage Manager
Avari Towers Hotel
Karachi Pakistan
12.1992 - Current
Guided a team to ensure smooth operations and exceptional service
Maintained elevated food quality and hygiene standards
Increased revenue through strategic upselling and marketing efforts.
Banquet Supervisor
Banquet Inside and Outside Catering
Oversaw banquet operations to guarantee the flawless execution of catering services
Fostered client relationships and achieved high satisfaction levels through personalized service
Directed and trained banquet staff to deliver exceptional event services.
Restaurant Manager
Fujiyama (Japanese Restaurant)
Provided outstanding dining experiences that exceeded expectations
Trained waitstaff to deliver superior service and satisfaction
Optimized processes for operational efficiency.
Restaurant Manager
Dynasty (Chinese Restaurant)
Assumed managerial responsibilities, supervised F&B service, managed inventory, collaborated for seamless operations, prioritized customer satisfaction, and enhanced the overall dining experience.
Streamlined processes within the department to increase overall productivity while maintaining quality standards.
Restaurant Manager
Sky Grill (Pakistani B.B.Q. Restaurant)
Orchestrated restaurant operations, maintained high standards, and collaborated to enhance sales and the overall dining experience.
Offered prompt and courteous room service to ensure guest comfort and satisfaction
Demonstrated exceptional communication skills and meticulous attention to detail to provide personalized service.