Accomplished Branch Service Manager at Allied Bank Ltd., with a proven track record in operations management and workforce leadership. Expert in enhancing financial performance and customer satisfaction through innovative strategies and effective team training. Demonstrates exceptional analytical and communication skills, achieving significant business goals.
Hi, I’m
Nabila Yasmin
Banker
Hajira, Azad Jammu and Kashmir
Summary
Overview
20
years of professional experience
2
Languages
Work History
Allied Bank Ltd.
Branch Service Manager
07.2022 - Current
Job overview
- Supervise banking operations and ensure smooth customer service.
- Manage and train branch staff to enhance productivity and efficiency.
- Ensure compliance with banking regulations and internal policies.
- Develop and implement strategies to improve financial performance.
- Handle customer inquiries, complaints, and conflict resolution.
- Oversee loan approvals, account management, and risk assessment.
- Collaborate with senior management to achieve business goals.
Allied Bank Ltd.
Branch Service Manager
06.2019 - 06.2022
Job overview
Allied Bank Ltd.
Branch Service Officer
03.2016 - 05.2019
Job overview
- Assist customers with account opening, deposits, withdrawals, and other banking transactions.
- Provide information on banking products, loans, and services.
- Process payments, fund transfers, and account inquiries accurately.
- Maintain accurate records and documentation of transactions.
Allied Bank Ltd.
Branch Service Officer
10.2013 - 03.2016
Job overview
Allied Bank Ltd.
Branch Service Officer
01.2011 - 05.2013
Job overview
Allied Bank Ltd.
Teller
04.2005 - 02.2010
Job overview
- Process deposits, withdrawals, and payments accurately and efficiently.
- Verify customer identification and ensure transaction security.
- Handle cash, checks, and other financial instruments with accuracy.
- Balance cash drawers and maintain transaction records.
- Promote banking products and services to customers.
- Comply with bank policies, procedures, and regulatory requirements.
Education
Urdu Federal UniversityKarachi, Sindh, Pakistan
Master of Arts from Economics
04.2001
University Overview
University of Azad Jammu & KashmirMuzaffarabad, Azad Jammu And Kashmir, Pakistan
Bachelor of Arts from Economics
04.2001
University Overview
Skills
Operations management
Timeline
Branch Service Manager
Allied Bank Ltd.
07.2022 - Current
Branch Service Manager
Allied Bank Ltd.
06.2019 - 06.2022
Branch Service Officer
Allied Bank Ltd.
03.2016 - 05.2019
Branch Service Officer
Allied Bank Ltd.
10.2013 - 03.2016
Branch Service Officer
Allied Bank Ltd.
01.2011 - 05.2013
Teller
Allied Bank Ltd.
04.2005 - 02.2010
Urdu Federal University
Master of Arts from Economics
04.2001
University of Azad Jammu & Kashmir
Bachelor of Arts from Economics
04.2001
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