Muzna Hussain
Ethics and Compliance Professional
Lahore
Summary
Seasoned Ethics and Compliance Leader with over 15 years of cross-functional experience in risk management, governance, internal audit, and regulatory compliance within the pharmaceutical and consumer healthcare sectors. Proven ability to drive ethical culture and strengthen compliance frameworks across multicultural and international environments including Middle East, Asia, Europe, and the US. Recognized for developing pragmatic solutions that enable sustainable business growth while upholding high standards of integrity and operational excellence.
Overview
15
15
years of professional experience
Work History
Ethics & Compliance Manager
Haleon Pakistan Ltd (formerly GSK Consumer Healthcare)
07.2020 - 03.2023
- Member of leadership team, reporting to Area E&C Director and dotted line to CEO.
- Empowered the business stakeholders to proactively manage risks, advise on compliance issues, and implement effective governance structures for various areas including 3rd Party Oversight, Distributor Risk Management, Pricing Risk Management, Digital Practices, eCommerce, Social Media Influencer Management, Promotional and Educational activities with HCPs, Data Privacy, Company Values and Conflict of Interest etc.
- Ensured all Enterprise Risks (Product Quality, Patient Safety, EHS, ABAC, Commercial Practices, Third Party Oversight, Financial Controls, Information Security, Supply Continuity), are evaluated on an annual basis and risk mitigation actions are completed within the prescribed timelines.
- Ensured there is training, communication, and implementation of global and local SOPs by relevant stakeholders across the organisation.
- Provided compliant solutions to SLT members on new initiatives, when existing policies did not provide one, to promote business growth.
- Served as key liaison during audits speak up investigations and internal monitoring activities, and ensured timely CAPA execution.
- Conducted quarterly Risk Management Compliance Board meetings for SLT to showcase regular compliance performance reports for informed decision making and managing risk proactively.
- Supported and regularly trained Compliance Champions from each function of the company for swift and compliant decision making by the business.
Ethics & Compliance Manager (Pakistan & Egypt)
GSK Consumer Healthcare Pakistan Ltd
05.2016 - 06.2020
- Held dual-country role, member of leadership teams in Pakistan and Egypt. Direct report to Area E&C Director and dotted line to both countries’ CEOs.
- Responsibilities mirrored above, adapted to cultural and regulatory contexts of both regions.
Compliance Controls & Risk Lead
Pfizer Pakistan Ltd
02.2012 - 05.2016
- Member of Finance Leadership Team. Direct reporting to Finance Director and dotted reporting to Regional Compliance Director.
- Rolled out My Anti-Corruption Policies & Procedures (MAPP) nationwide.
- Implemented compliance controls and conducted companywide trainings related to FCPA, ABAC, T&E, Third Party Due Diligence, HCP Promotional activities and Conflict of Interest.
- Reduced non-compliant FCPA transactions by 70%, significantly enhancing compliance culture.
- Served as project lead for workshops, systems standardization, and regional compliance events in UAE, China, and Southeast Asia.
- Received Pfizer NY UpJohn Award Nomination and Pakistan’s Employee of the Year award in 2013.
Risk Assurance Manager
Pfizer Pakistan Ltd
07.2008 - 01.2012
- Direct reporting to Controller Risk Assurance
- Designed and led rollout of expense management system (XMS).
- Conducted FCPA reviews and trainings across Asia, Middle East, and Africa.
- Delivered audit reports and risk reviews to global leadership in Cairo, Dubai, and Bangkok.
Education
FCCA -
Association of Chartered Certified Accountants
UK01-2016
ACCA -
Association of Chartered Certified Accountants
UK01-2011
BSc (Hons.) - Applied Accounting
Oxford Brookes University
UK01-2008
Skills
ABAC / FCPA / UK Bribery Act Compliance
Internal Controls & Risk-Based Monitoring
Policy Development & SOP Implementation
Training & Compliance Culture Building
Risk Management Frameworks
Third-Party Due Diligence & Distributor Controls
Cross-Functional Stakeholder Engagement
Governance & Reporting (CAPAs, Risk Boards)
Interests
Hobbies: Travel, Reading, Cooking
Publications
- ACCA Magazine Articles: March 2021 | April 2020
- Linked In Article: Managing Different Personalities at Workplace
- Linked In Article: How to be a great people manager
Additional Information
Personal Qualities: Courageous | Detail-Oriented | Team Player | Advocate of Work-Life Balance, Straight Talk, and Recognition Culture
Timeline
Ethics & Compliance Manager
Haleon Pakistan Ltd (formerly GSK Consumer Healthcare)
07.2020 - 03.2023
Ethics & Compliance Manager (Pakistan & Egypt)
GSK Consumer Healthcare Pakistan Ltd
05.2016 - 06.2020
Compliance Controls & Risk Lead
Pfizer Pakistan Ltd
02.2012 - 05.2016
Risk Assurance Manager
Pfizer Pakistan Ltd
07.2008 - 01.2012
BSc (Hons.) - Applied Accounting
Oxford Brookes University
FCCA -
Association of Chartered Certified Accountants
ACCA -
Association of Chartered Certified Accountants