Muzammil Zahid

• Customize solutions in Microsoft Dynamics 365 for Finance and Operations F&O and Business Central
• Microsoft Dynamics Lifecycle Services (LCS) Management and Executing deployments as well
• Deploy the Sandbox and Production environment F&O / Business Central
• Manage the customization of Microsoft Dynamics 365 for both on-prem and cloud
• Able to test and support data integrations between third-party, legacy systems and Dynamics using D365 web services and file-based integration and Data entities
• Implement best practices and improve the ongoing maintenance process
• Manage architecture and perform both functional and technical analysis of solution designs in Dynamics 365 F&O
• Assure that application design and implementation are consistent with technology strategy and perform unit testing
• Package Deploy on Sandbox and Production
• Provide production support for software systems.

• Handling: -
• Branches Handling
• Support Servers, desktop-based operating systems, and related applications
• Managing IT Help Desk complaints
• Experience in computer networking, LAN, WLAN installation, configuration, and troubleshooting
• Working knowledge of office automation products and remote-control devices
• Restricting access to unauthorized sites, downloads, and users
• Knowledge of computer systems, mobile devices, and other tech products
• Document features, technical specifications & infrastructure Responsibilities
• Configuration of Router and switches
• Installation PFSense 2.6.0
• Manage Engine Ops Manager installation
• Handling M365 with domain controlling
• Handling Defender Security and Monitoring Tools
• Setup Printer, Scanner, and Sharing Printer over the Network
• Share Drive Installation in Network
• Windows, Windows Server Installation Ability to multi-task

Lab Administrator

• Handling all documentation and queries.
• Handling all E-mails.
• Assisted various business groups with document organization.
• Researched and updated all required materials needed for the firm.
• Performed initial client assessment and analysis to begin the research process
• Network hardware replacement and re-installation functions.
• Troubleshooting Network related issues including connectivity problems and monitoring
  network performance.
• Excellent network troubleshooting skills and can identify and resolve network related issues in
  smallest possible time.

• Office 365 installation Windows and Windows Server Installation Monitor tools installation (Solar wind and Sematext Monitoring) Labs and Systems handling
• Freelancing Government Projects:
• Navttc (National Vocational and Technical Training Commission)
• Systems installation
• Setup Printer, Scanner, and Sharing Printer over the Network
• Share Drive Installation in Network
• Configuration of Router and switches
• Assisted various business groups with document organization
• Researched and updated all required materials needed for the firm
• Performed initial client assessment and analysis to begin the research process
• Duration:
• Complete 3 Batches Project 6 Months
• Advances Networking
• Cloud Computing
• Cyber Security (Defense Site)
• PSEB (Pakistan Software Export Board) IT Support:
• E-mails and helpdesk tickets Generate
• Systems installation
• Windows and Network Operating Systems handling
• Researched and updated all required materials needed for the firm
• Analysis to begin the research process., 1 Year
• Support Servers, desktop-based operating systems, and related applications
• Windows and Windows Server Installation
• Setup Printer, Scanner, and Sharing Printer over the Network

• Sales Target
• Recovery of Bills
• Collections of Bills

• Support Servers, desktop-based operating systems, and related applications
• Windows and Windows Server Installation
• Setup Printer, Scanner, and Sharing Printer over the Network
• BPO Inbound Campaigns in Mobilink:

• Systems installation
• Windows and Network Operating Systems handling
• Setup, , Scanner, and Sharing Printer over the Network
• Explained the benefits and advantages of different product and service offerings to customers
• Monitored multiple databases to keep track of all company inventories.

• Hire Company of the UK: (SOC, )
• M365 installation
• Handling Endpoint Detection and Response (EDR)
• Windows and Windows Server Installation
• Monitor tools installation (Solar wind and Sematext Monitoring virtual handling Alert and Monitor tool
• Key Responsibilities Handled:
• Excellent network troubleshooting skills and can identify and resolve network-related issues in the smallest possible time
• Network hardware replacement and re-installation functions
• M365 installation
• Handling Endpoint Detection and Response (EDR)
• Windows and Windows Server Installation
• Monitor tools installation (Solar wind and Sematext Monitoring)
• Virtual handling Alert and Monitor tool
• Sentinel One EDR Solution handling
• Troubleshooting Network related issues including connectivity problems and monitoring network performance
• Scheduled maintenance tasks and backup
• Network Redesign for branches/Campus Locations
• Replacing branch hardware and routers
• Troubleshooting of complex LAN/WAN infrastructure including routing protocols RIP, EIGRP, OSPF, ISIS & BGP.