Confident service advisor with strong people and communication skills. Tenacious attitude towards problem-solving and excellent grasp on internet technology. Proven success in answering customer queries quickly and effectively.
Overview
2
2
years of professional experience
Work History
Data Correction
Ezify
09.2023 - 09.2024
Responsible for researching, verifying, and correcting data to ensure its accuracy and consistency
Conducted data searches across multiple sources, including internal databases and external platforms, to gather relevant information for company use
Maintained high standards of confidentiality and data security while handling sensitive information
Service Advisor
Changan
03.2023 - 09.2023
Swiftly sewed buttonholes, buttons, hooks, cycs and press fasteners to finish costumes according to production needs
Received outstanding feedback for providing attentiveness and patience when assisting dissatisfied customers
Contributed to business growth by confirming that customers were satisfied with service and quality
Performed data entry and completed proper paperwork
Front End Web Development (internship)
ECS (Excellence Code Solution)
11.2022 - 02.2023
Reviewed individual student experience and recommended courses to increase role knowledge and skills
Helped with induction and training of interns' work placement to help learners get most from experience
Service Advisor
Toyota
04.2022 - 10.2022
Contributed to business growth by confirming that customers were satisfied with service and quality
Recommended additional useful services to customers, which helped to increase overall sales
Explained amount for expected services and provided detailed answers to customer questions