Summary
Overview
Work History
Education
Skills
Activities
Accomplishments
Affiliations
Additional Information
Software
Certification
Interests
Tourism
Work Availability
Work Preference
Quote
Languages
Websites
Timeline
SoftwareDeveloper
Mushtaq Gurmani

Mushtaq Gurmani

Travel Manager
CASABLANCA

Summary

I develop and implement effective sales plans, set sales targets, and monitor performance to ensure the team meets or exceeds these targets. I analyze market trends, customer needs, and competitive activity to identify growth opportunities. I build and maintain strong customer relationships, negotiate contracts, and collaborate with departments to ensure the execution of sales strategies Sales-oriented travel expert with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in corporate travel industry. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Recent graduate with foundational knowledge in Business Management and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Recent graduate with foundational knowledge in an Independent Travel Manager and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Deadline-driven travel consultant with expertise serving special needs clients. Real go-getter with outstanding interpersonal skills. Proven career success developing profitable travel programs and extending clientele base. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-Business Manager position. Ready to help team achieve company goals. Dynamic individual with hands-on experience in International Tourism and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Recent graduate with foundational knowledge in Travel Manager and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Travel management professional equipped with comprehensive background in optimizing travel logistics and vendor negotiations. Proven history of implementing cost-saving travel policies and delivering seamless travel experiences. Committed team player known for adaptability and collaborative approach, skilled in travel planning and relationship management. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Experienced with organizing and overseeing comprehensive travel arrangements for corporate clients. Utilizes strategic planning and vendor management to optimize travel logistics. Track record of enhancing travel policies and ensuring high customer satisfaction. Travel management professional prepared for this role. Expertise in coordinating travel logistics, optimizing travel budgets, and ensuring compliance with travel policies. Strong focus on team collaboration and achieving results. Reliable, adaptable, and skilled in vendor negotiation, itinerary planning, and customer service. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Recent graduate with foundational knowledge in Business Administration and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Knowledgeable Business Development Manager with solid foundation in managing complex travel arrangements and fostering vendor relationships. Successfully streamlined travel policies to enhance efficiency and control costs. Demonstrated excellence in problem-solving and customer service. Dynamic individual with hands-on experience in Sales,Marketing,Business Development,HR Policies and Management and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

28
28
years of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Independent travel Manager

asap tickets
05.2024 - 05.2025
  • Sales and Reservation Air Tickets
  • Sales Rent a Cars, Hotel rooms
  • Sales Travel Insurance
  • Sales Travel Protection and Build Business Contracts with Corporates Accounts
  • Negotiation with potential regular and new customer
  • Established strong relationships with industry partners, leading to exclusive deals and offers for clients.
  • Created comprehensive pre-travel documentation packages, equipping travelers with essential information before departure.
  • Maintained detailed records of client preferences and requirements, delivering personalized service at every touchpoint.
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Generated travel-related reports for clients to facilitate decision-making.
  • Streamlined booking processes for increased efficiency, implementing a user-friendly online reservation system.
  • Negotiated competitive rates with vendors to provide cost-effective travel options for clients.
  • Coordinated complex multi-city itineraries that catered to individual preferences while maximizing group cohesion.
  • Coordinated both international and domestic travel accommodations for customers, arranging for airfare, hotel and rental car reservations.
  • Fostered a culture of continuous learning within the team by offering regular training sessions on topics such as destination knowledge and new technology adoption.

BUSINESS AND SALES MANAGER

ZH BUSINESS MANAGEMENT LTD
03.2021 - 03.2023
  • Taxi, Hotel, Air Tickets Sales and Management
  • Sales Rent a Cars, Hotel rooms and Air Tickets sales
  • Sales and Build Business Contracts with Corporates Accounts
  • Negotiation with potential regular and new customer
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Developed competitive analysis framework, enabling proactive adjustments to sales tactics and strategies.
  • Drove regional sales growth, implementing innovative marketing strategies and cultivating key partnerships.

TRAVEL MANAGER

HOTEL PLANNERS
07.2019 - 03.2021
  • Hotel room booking for individuals and groups, planning Holidays and Trips, Air Tickets Sales and Management
  • Sales Rent of Cars, Hotel rooms and Air Tickets sales
  • Sales and Build Business Contracts with Cooperates Accounts
  • Negotiation with potential regular and new customers
  • Coordinated complex multi-city itineraries that catered to individual preferences while maximizing group cohesion.
  • Launched a successful loyalty program, incentivizing repeat business and strengthening the company''s reputation for exceptional service.
  • Conducted regular market research to stay informed on emerging trends and offered innovative solutions accordingly.
  • Organized large-scale group travel arrangements, ensuring seamless logistics for both domestic and international trips.
  • Streamlined booking processes for increased efficiency, implementing a user-friendly online reservation system.
  • Enhanced travel experience for clients by researching and recommending unique destinations and activities.
  • Created comprehensive pre-travel documentation packages, equipping travelers with essential information before departure.

Business and Sales Manager

Kings Car Hire
03.2016 - 07.2019
  • Hire Vehicles, HR, Recruiting New Chauffer and Drivers
  • Engagement with Tfl (Transport for London UK)
  • Sales and Marketing
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Implemented systems and procedures to increase sales.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Organized promotional events and interacted with community to increase sales volume.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.

HUMAN DEVELOPMENT MANAGER

RDO Rural Development Organization
05.1997 - 03.2012
  • Training and Development, Sales and Awareness of Health Insurance and Life Insurance
  • HR, Policies, Procedure, Talent and Performance Management
  • Compliance and Risk Management
  • Championed a culture of innovation within the development team by encouraging experimentation with new technologies or approaches to problemsolving.
  • Implemented robust documentation practices that facilitated knowledge sharing within the development team and improved overall productivity.
  • Improved overall project efficiency by setting clear goals, milestones, and expectations for the development team.
  • Negotiated contracts with vendors and service providers for cost-effective solutions that supported project requirements.
  • Presented project updates during executive meetings to maintain transparency around progress towards key objectives while addressing any concerns raised by leadership stakeholders.
  • Monitored product pricing and legal requirements.
  • Developed a comprehensive onboarding program for new development team members, providing necessary training and resources to enable rapid integration into ongoing projects.
  • Supervised team duties related to decision support and business intelligence for business users.
  • Balanced competing priorities and resource constraints to deliver optimal results within the context of project timelines and budgetary restrictions.

Education

MBA - Business Management

Plymouth Marjon University
Plymouth, United Kingdom
04.2014 - 10.2016

Associate of Applied Science - Business Management

Association of Business Professional
London
04.2011 - 09.2012

Skills

CRM systems

Activities

  • Traveling
  • Volunteering
  • Socializing
  • Sports
  • Community development involvement
  • Writing articles on LinkedIn

Accomplishments

  • Collaborated with team of 500 in the development of Travel World.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved Ticketing which led to re booked Successfully.
  • Supervised team of 512 staff members.
  • Achieved highest sale through effectively helping with Bonus.

Affiliations

  • Rotary International
  • American Marketing Association
  • Lions Club
  • International Association of Administrative Professionals

Additional Information

I have a proven track record of success in the Travel Industry. I have excel in driving sales performance, building strong customer relationships, and leveraging technology to achieve exceptional results. My expertise in Tourism, I lead generation, customer relationship management, digital marketing that enables me to consistently exceed revenue targets and deliver exceptional customer experiences. I am a skilled negotiator, problem-solver, and team leader, committed to driving innovation and growth within dynamic sales environments.

Software

CMS, Client Management System

Certification

Travel Manager

Interests

Tourism

Tourism

International tourism has become a cornerstone of the global economy, connecting people from diverse cultures and fostering economic growth. It involves the movement of people across international borders for purposes such as leisure, business, or education.

Key Drivers of International Tourism:

  • Economic Factors: Rising incomes, affordable air travel, and flexible work arrangements have made international travel more accessible.
  • Cultural Exchange: Tourism promotes cultural understanding and appreciation by exposing people to different traditions, languages, and customs.
  • Technological Advancements: Online booking platforms, social media, and mobile apps have revolutionized the way people plan and book their travels.

Benefits of International Tourism:

  • Economic Growth: Tourism generates revenue through expenditures on accommodation, transportation, food, and activities, contributing to local economies.
  • Job Creation: The tourism industry creates numerous jobs in sectors such as hospitality, transportation, and retail.
  • Cultural Preservation: Tourism can help preserve cultural heritage and traditions by promoting their appreciation and understanding.
  • Sustainable Development: Responsible tourism practices can contribute to sustainable development by protecting natural resources and supporting local communities.

Challenges and Opportunities:

  • Sustainability: Balancing tourism development with environmental protection and social responsibility is a key challenge.
  • Competition: Countries compete for tourists, requiring innovative marketing strategies to attract visitors.
  • Global Events: Political instability, natural disasters, and economic downturns can impact international tourism.

International tourism continues to evolve, driven by changing trends and global events. As the world becomes more interconnected, the tourism industry will play an increasingly important role in fostering economic growth, cultural exchange, and sustainable development.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract WorkInternshipGig Work

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Quote

Your most unhappy customers are your greatest source of learning.
Bill Gates

Languages

English
Advanced (C1)
Urdu
Advanced (C1)

Timeline

Travel Manager

05-2024

Independent travel Manager

asap tickets
05.2024 - 05.2025

BUSINESS AND SALES MANAGER

ZH BUSINESS MANAGEMENT LTD
03.2021 - 03.2023

TRAVEL MANAGER

HOTEL PLANNERS
07.2019 - 03.2021

Business and Sales Manager

Kings Car Hire
03.2016 - 07.2019

MBA - Business Management

Plymouth Marjon University
04.2014 - 10.2016

Associate of Applied Science - Business Management

Association of Business Professional
04.2011 - 09.2012

HUMAN DEVELOPMENT MANAGER

RDO Rural Development Organization
05.1997 - 03.2012
Mushtaq GurmaniTravel Manager