Musa Kaleem

• Ensure correct invoicing and pricing to client on ERP.
• Reviewing/ approving invoices on the ERP system to ensure the invoicing process is accurate.
• Prepares, posts verifies and records customer payments and transactions related to accounts receivable.
• Creates reports regarding the current status of customer accounts as requested.
• Researches customer discrepancies and past-due amounts with the assistance of the Collections Manager and other staff.
• Assists in generating monthly billing statements based on the general ledger.
• Assists Accounting Manager in reconciling revenue accounts each month.
• Communicated the progress of quarterly initiatives to internal and external stakeholders.
• Worked well with colleagues to ensure optimal productivity.
• Built long-term trusting relationships with clients to achieve ultimate client retention.
• Provided customers with optimal customer service and excellent assistance at all times.
• Delegated tasks to team members.
• Settled any customer disputes in a professional and pleasant manner.

• Review invoices to clients communicate and negotiate the detail of fees to clients.
• Managing the status of accounts and balances and identifying inconsistencies
• Ensure all clients remain informed of their outstanding debts and deadlines
• Provide solutions to any relative problems of clients
• Write thorough reports on billing activity with clear and reliable data
• Adherence to laws and best practices in regards to dealing with customers and data

· Issuing 2500+ orders & Invoices to clients on monthly basis

· Management Reporting for receivables

· Presenting variance analysis on multiple clients

· Supervising team operations and training new hires

· Handling 50+ inbound queries for clients on daily basis

· Adhoc Reporting for C-level management

· Development of new reports for process optimization

· Streamlining processes to manage long aged receivables