Murtaza Faisal Pal
Human Resource Management Professional
Lahore
Summary
Talented Vice President with excellent employee development, customer service and analytics skills coupled with more than 14 years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives. Accomplished Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring and recruitment. Focused leader skilled in employee hiring, development and motivation. Offers employees comprehensive support and career development guidance for dynamic industry landscape. Articulate communicator accomplished in benefits administration and grievance handling.
Overview
13
13
years of professional experience
10
10
years of post-secondary education
5
5
Languages
Work History
Vice President
Tradewind GmbH
01.2023 - Current
- Increased company growth through collaboration with cross functional teams
- Identified opportunities to improve business process flows and productivity.
- Established performance goals for department and provided methods for reaching milestones.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Clarified roles, responsibilities and expectations of staff.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Identified and resolved issues between employees, promoting better collaboration and mutual respect.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Established performance goals for department and outlined processes for achievement.
- Monitored industry trends, keeping current on latest changes and competition in industry.
- Human Resources Management Software, Employee's rewards and remouneration
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
Consultant
Freelance
03.2014 - Current
- Led, directed and managed innovative and comprehensive HR products and services delivery that served to frame and advance company mission.
- Partnered with external stakeholders to provide human resource solutions that developed leaders, attracted and built quality workforce and transformed company into high performing organization.
- Assisted with employee development program design and execution and advanced initiatives to encourage staff participation.
- Coordinated recruiting and onboarding processes and communicated offers of employment to candidates.
- Assisted and guided clients on HR procedures and program development by devising performance evaluations, job descriptions and industry-standard salary ranges.
- Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
Director
MODIFI GmbH
Amsterdam
12.2021 - 12.2022
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Drafted and distributed reports to assist board members with critical business decisions.
- Monitored expenditures to mitigate risk of overages.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Established departmental performance goals and provided feedback for underperforming areas.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Assistant Vice President
Faysal Bank Limited
Lahore
10.2019 - 11.2021
- Reviewed, identified, updated and prioritized strategic initiatives to provide comprehensive support to senior leadership.
- Facilitated creation of governance policy for adoption by board of directors and committee chairperson.
- Participated in organization re-branding and targeting of new markets and programs to attract and retain members.
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
- Allocated work assignments and tasks to comprehensively manage administrative projects.
- Planned budgets and communication initiatives for comprehensive facility management and allocation of space and funds.
- Contributed to budget planning, and initiatives for communications, planning and coordination of facility management and space allocations.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Coordinated work activities for HR managers, specialists and recruiting agents.
- Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
- Established critical strategic partnerships with several private equity agencies to provide full HR services to portfolio companies.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
Branch Manager
Allied Bank Limited
Lahore
07.2011 - 09.2019
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Maintained friendly and professional customer interactions.
- Engaged employees in business processes with positive motivational techniques.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Assessed employee performance and developed improvement plans.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Examined customer loan applications for loan approvals and denials.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Launched new training program to boost employee skills and staff retention rate.
- Generated financial and operational reports to assist management with business strategy.
Management Trainee Officer
National Productivity Organization, Ministry Of Industries And Production
Islamabad
07.2010 - 06.2011
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Facilitated successful completion of projects from concept to launch.
- Collaborated with senior management on new initiatives to build confidence.
- Prepared project presentations and reports to assist senior staff.
- Participated in workshops and presentations related to projects to gain knowledge.
Education
M-Phil - Human Resource Management
University of The Punjab
Lahore, Pakistan 12.2016 - 12.2018
MBA - Business Administration
University of The Punjab
Lahore, Pakistan 07.2008 - 06.2010
Bachelor of Arts - Arts And Humanities
University of The Punjab
Lahore, Pakistan 07.2006 - 06.2008
High School Diploma -
BISE Lahore
Lahore, Pakistan 07.2004 - 06.2006
Matriculation - Science
BISE Lahore
Lahore, Pakistan 07.2002 - 06.2004
Skills
Equal opportunities facilitation
undefinedAccomplishments
- Attended Several leadership trainings at National and International Platforms.
- Gold Medalist in MBA
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 300 staff members.
Timeline
Vice President
Tradewind GmbH
01.2023 - Current
Director
MODIFI GmbH
12.2021 - 12.2022
Assistant Vice President
Faysal Bank Limited
10.2019 - 11.2021
M-Phil - Human Resource Management
University of The Punjab
12.2016 - 12.2018
Consultant
Freelance
03.2014 - Current
Branch Manager
Allied Bank Limited
07.2011 - 09.2019
Management Trainee Officer
National Productivity Organization, Ministry Of Industries And Production
07.2010 - 06.2011
MBA - Business Administration
University of The Punjab
07.2008 - 06.2010
Bachelor of Arts - Arts And Humanities
University of The Punjab
07.2006 - 06.2008
High School Diploma -
BISE Lahore
07.2004 - 06.2006
Matriculation - Science
BISE Lahore
07.2002 - 06.2004
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