Summary
Overview
Work History
Education
Skills
Timeline
SoftwareDeveloper

MUNEEB FIAZ

Amazon Specialist
Jhelum,Punjab

Summary

Action-oriented Ecommerce Specialist with excellent customer oversight, issue resolution and relationship-building skills. Highly productive at maximizing repeat business opportunities.

Overview

13
13
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Account Executive - Freelance Job

EcomRanx
, United States
07.2019 - Current
  • Recorded and maintained Reimbursement Reports and inventory management for Amazon sellers.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Created and executed account strategies to present services to key decision makers.

Ecommerce Expert -Freelance Job

Upwork Inc.
, United States
08.2016 - Current
  • Assisted around 35+ Amazon, eBay, Walmart, Etsy and Shopify Sellers online through Upwork.
  • Developed and maintained courteous and effective working relationships.
  • Carried out day-day-day duties accurately and efficiently.
  • Increased customers/sellers satisfaction by resolving their issues.

Shift Manager

Unique Links
Jhelum, Punjab, Pakistan
08.2020 - 09.2021
  • Excelled in every store position and regularly backed up front-line staff.
  • Trained and mentored new employees to maximize team performance.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Coached crew members to optimize performance and motivate toward more efficient work.

Ecommerce Specialist

Urtasker Ltd.
Jhelum, Punjab,Pakistan
09.2018 - 08.2020
  • Managed accounts of multiple seller on Amazon, eBay, Shopify, Walmart and Etsy.
  • Maintained working knowledge of company products, services and promotions.
  • Displayed positive, professional, friendly and high-energy willingness to assist customers through video, chat or telephone interactions.
  • Interacted with and sold to e-commerce customers and delivered prompt and courteous service.

Relationship Officer

Dunia Finance LLC
Dubai, UAE
05.2017 - 11.2018
  • Monitored, followed-up and escalated cases to meet customer response commitments.
  • Facilitated meetings and discussions between clients, sales and delivery teams.
  • Educated customers about Loans and Credit cards options and processed Loans.
  • Operated in self-directed environment with minimal input to solve problems and implement resolutions.

Education

BBA - Business Administration

University of The Punjab
Jhelum CAMPUS
11.2012 - 08.2016

Skills

Amazon Account Management

Etsy Store Management

Walmart Store Management

Ebay Store Managment

Shopify Store Builder

Storefront Creation

Graphic Designing

Timeline

Shift Manager

Unique Links
08.2020 - 09.2021

Account Executive - Freelance Job

EcomRanx
07.2019 - Current

Ecommerce Specialist

Urtasker Ltd.
09.2018 - 08.2020

Relationship Officer

Dunia Finance LLC
05.2017 - 11.2018

Ecommerce Expert -Freelance Job

Upwork Inc.
08.2016 - Current

BBA - Business Administration

University of The Punjab
11.2012 - 08.2016
MUNEEB FIAZAmazon Specialist