MUNEEB FIAZ
Amazon Specialist
Jhelum,Punjab
Summary
Action-oriented Ecommerce Specialist with excellent customer oversight, issue resolution and relationship-building skills. Highly productive at maximizing repeat business opportunities.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Account Executive - Freelance Job
EcomRanx
, United States
07.2019 - Current
- Recorded and maintained Reimbursement Reports and inventory management for Amazon sellers.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Created and executed account strategies to present services to key decision makers.
Ecommerce Expert -Freelance Job
Upwork Inc.
, United States
08.2016 - Current
- Assisted around 35+ Amazon, eBay, Walmart, Etsy and Shopify Sellers online through Upwork.
- Developed and maintained courteous and effective working relationships.
- Carried out day-day-day duties accurately and efficiently.
- Increased customers/sellers satisfaction by resolving their issues.
Shift Manager
Unique Links
Jhelum, Punjab, Pakistan
08.2020 - 09.2021
- Excelled in every store position and regularly backed up front-line staff.
- Trained and mentored new employees to maximize team performance.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Coached crew members to optimize performance and motivate toward more efficient work.
Ecommerce Specialist
Urtasker Ltd.
Jhelum, Punjab,Pakistan
09.2018 - 08.2020
- Managed accounts of multiple seller on Amazon, eBay, Shopify, Walmart and Etsy.
- Maintained working knowledge of company products, services and promotions.
- Displayed positive, professional, friendly and high-energy willingness to assist customers through video, chat or telephone interactions.
- Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
Relationship Officer
Dunia Finance LLC
Dubai, UAE
05.2017 - 11.2018
- Monitored, followed-up and escalated cases to meet customer response commitments.
- Facilitated meetings and discussions between clients, sales and delivery teams.
- Educated customers about Loans and Credit cards options and processed Loans.
- Operated in self-directed environment with minimal input to solve problems and implement resolutions.
Education
BBA - Business Administration
University of The Punjab
Jhelum CAMPUS 11.2012 - 08.2016
Skills
Amazon Account Management
Etsy Store Management
Walmart Store Management
Ebay Store Managment
Shopify Store Builder
Storefront Creation
Graphic Designing
Timeline
Shift Manager
Unique Links
08.2020 - 09.2021
Account Executive - Freelance Job
EcomRanx
07.2019 - Current
Ecommerce Specialist
Urtasker Ltd.
09.2018 - 08.2020
Relationship Officer
Dunia Finance LLC
05.2017 - 11.2018
Ecommerce Expert -Freelance Job
Upwork Inc.
08.2016 - Current
BBA - Business Administration
University of The Punjab
11.2012 - 08.2016